Headline: WARNING: Dishonest Bait-and-Switch & Rude Management…read more"Avoid this place at all costs. They are not honest. I saw an advertised price for a unit at $50 and spent over an hour on the phone with a representative to confirm it. I even PAID for the unit over the phone and cleared out my old storage space to move in. When I arrived, they refused to honor the $50 price I already paid and tried to force me into a $300 rate instead. When I asked them to give me the unit I had a reservation for, they completely ignored me and tried to send me to a different location miles away. The staff on-site was incredibly rude and unprofessional. When I asked to speak to a district manager to resolve the lie, they refused to help. To make matters worse, it took 3 days just to get my refund back. They lure you in with fake prices, take your money, and then leave you stranded with your belongings and no unit. Save yourself the stress and go to a company with actual integrity."

That place is horrible-- The old storage place that was here before this had great management and…read morethen Extra Space acquired them last year and they are awful now-- gate access is frequently broken and they raise the rate way up after you are in there a few months... there are many more reliable and affordable options in the area.... Stay away from this one Extra Space is a lemon !!!

Excellent customer service! I was very impressed with their level of attention to detail, their…read morefollow through and my overall experience with them. I would store with them again and would highly recommend Able to anyone looking for a great storage facility.

From the owner: ABLE Storage, Inc. is a full service mini storage facility. All our units are drive up with a…read morepaved surface. We are a gated facility with video surveillance. Our office is staffed Monday through Saturday offering many business services.

Look elsewhere. I chose this place due to its proximity, and that was its one redeeming quality…read more The property manager was rude at each interaction I had with her. For example, I pulled a box from my unit one day and unknowingly had a single crayon and a paper clip fall out from the bottom of the box. The next day she called threatening that I had to "come clean up my mess" or she would charge me a $50 fee. The unit itself was very old and in poor repair. My belongings all got destroyed with water damage, pooling water, mold and mildew, and flaking paint. I complained, and the manager said there was nothing she could do about the flaking paint, and blamed the damage on me not opening up the unit often enough to allow for air circulation. Ridiculous! Additionally, the rent has been steadily increasing every couple of months, while absolutely nothing about the service or facility had improved. They blamed the increases on rising costs. I could believe that the first time, but not the next 4 increases, especially given the poor quality of the unit I was in and the declining condition of the facility overall. There are definitely better options available - choose one of them instead!

Marie from Lake County storage at Round lake location has been really helpful I was planning to…read morelease a smaller unit and got to change my mind as another unit bigger was available, Marie was really nice to hold on the rental for me as I could not come right away as I had an emergency and the day I got to start with the paperwork for the unit she was great showed me the unit and explained how to access the area. So far I am pleased with the service and the storage unit.

My boyfriend and I finally moved in together. He used PODS which was and still is a nightmare, and…read moreI used Mobile Storage Solutions. My experience was amazing compared to his. From the first call to start the process, Mobile storage Solutions accommodated my flexible schedule and they responded promptly to all questions along the way. Tony is the best, he can maneuver the pod remotely with precision. They make you feel like family. In short if you are looking to use a pod for storage or moving Mobile storage solutions is it!

We called a few places but when I called and spoke to Dave , I knew this was the place because he…read morewas very informative and there were no surprises. Everything he said that would happen on the phone did and even more. I had questions along the way and Dave literally responded to my texts in less than 5 minutes every time ! Communication and service was stellar. Don't waste your time calling the other guys ..... these guys are true professionals. Our move was flawless thanks to them. Highly highly recommended!

Great clean facility, carol is the best. Always helpful. Rented from this facility a few times.read more

First, the older women who work behind the counter are very nice. They don't smile much and…read moretherefore may be mistaken for being grouchy, but they really are not. I like them. That having been said, however, be aware that this place DOES NOT ACCEPT CREDIT CARDS. So while I am out traveling in my RV, I have to find a post office and mail a check. Since everything else I pay can be completed in a matter of seconds online with a credit card, not only is this inconvenient, it is absolutely 19th century. Should your check not arrive on time, you are subject to your lock being cut off your unit and your belongings seized. This is after only a few days of being late. Check the paperwork when you sign up. The dates are very important. I am not sure this is legal. The place has no public restrooms. Therefore, if you are working at your storage unit for several hours as it is common that you will while loading or unloading, you'll have to hold it or drive into town to find a restroom. Other people who have units there have told me they go find a corner in which to relieve themselves. There are no gutters on the storage buildings. When it is raining or when the snow is melting off the roofs, the water drains at the entrance of each storage unit. This soaks the person entering and exiting the storage unit. Additionally, that water seeps into the storage units. The owner of this place does not salt for ice and snowplowing seems to be infrequent, at best. I had to get into my unit after an ice storm and was very nearly unable to walk from my truck to the unit. Loading anything into or out of my truck was almost impossible. When I had a problem getting the door of my unit to close and had to leave, the owner of the storage place called me. He used his speaker phone and had another person on the line. He told me that he had managed to close the unit, but that I was having trouble closing it because "there is so much . . . stuff in there." I am sure he was struggling to use a word other than "junk" or worse. I am not sure what he expected to find in a storage unit other than one's belongings. It might be "stuff" to him, but to me, those are my precious belongings. I grapple to understand what he thinks people put in storage units. The hours during which you can access your storage unit are severely limited. The storage units do not have lights in them. Additionally, the maintenance on the outdoor lights that could possibly shine into the unit must be lax, because they shine for a minute and then go off, leaving you and whatever you are loading in pure darkness. I will remove my things from this storage place this summer, when I get back to the Midwest. The only good part of having rented a storage unit from this place was that I know what not to accept on my next place.