I have been using this location for 4 years. I have used their notary service, mailbox service,…read morepurchased mailing pouches, used their mail service and FedEx. Staff is always helpful and friendly. i have never experienced the issues mentioned by the folks giving less than a 5-star rating. Its not possible to be everything to everyone. I think I get great service and value.

I stopped here because I figured i could purchase a bag to ship my item in then drop it off…read more However, they do not sell shipping bags. They said theyve never sold shipping bags. They sell socks, hand creams, random nicknacks but not actual shipping supplies? Make it make sense. They also do not provide shipping receipts. This location is closer to my work, but another location from same company that is closer to my house do sell shipping bags and always provide a shipping receipt for all drop offs. Why is each location so different? And shouldn't postal annex prioritize shipping supplies? At the end, i drove to ups store to buy shipping bags then drove back to the postal annex to drop off the item to ship via fedex.

I really like this UPS location. The staff is very friendly and helpful. Recommended.read more

Like what John said. I drove by and didn't see yelp first. And then got charged for the same thingread more

horrible customer service experience. They don't have any…read moreidea of what they are doing or how things work with packages and deliveríes

This location is super! It is easy and quick in and out. I come often to drop off recyclable…read moreNespresso coffee pods- Nespresso provides the plastic shipping bags and the pre paid shipping label is already on the bag- too easy to do the right thing! The folks here see me come in with my Nespresso bag and always take care of me quickly and courteously! What can be better than prompt, friendly service!

my package was supposed to to be delivered next day I've been waiting 3 days now for somone reason…read moreit's been delayed in one spot for the past 48 hours it was a late Christmas present to my god daughter now instead of her going back home with it she has to wait until I get it an then send it to her way to drop the ball FedEx! I will NEVER choose or recommend FedEx to anyone what a disappointment!

¡ESTAFA! On 8/23/19 & 8/24/19, I completed my regional job by shipping my equipment back to…read moreheadquarters, like I do all over the country, in hundreds of cities... WITHOUT HASSLE! This place was different. Since the FedEx drop locations get no money for pre-labeled/prepaid boxes, the scam is to 1) look for any scratch, 2) claim it's a defective box, so they can get PAID by 3) charging corporate accounts to "repack," before shipping. It would be understandable had I not already known that my equipment ships fine in the carefully marked (for our own organizational protocols and ease of use at headquarters) AND ALREADY BEEN SHIPPED ALL OVER THE COUNTRY, NEXT DAY AIR, for hundreds of thousands of dollars in shipping costs at countless cities all over the country. The final straw was on 8/24 when the counter guy chased me to my car because he said our account wasn't on the pre-labeled box, which doesn't even matter. IT'S PRE-LABELED, pre-weighed, and good to go at every other FedEx office location in the United States.

I went to drop off some packages that I bought from Amazon. And that's where the problem began. The…read morecode that they had sent me from Amazon kept scanning and saying item not found. I called Amazon while I was there and tried to handle it three times what a pain in the butt. The owner of the store took control talk to the Amazon guy. He wrapped the package and sent it for me and didn't charge me a thing. He said you've been really going through a hassle and I wanna help you out what a great guy!!! I agreed to pay the three dollars for the label to be printed. He didn't even take that. Thank you very much!! all of the employees there are so friendly and they are really nice. They go out of their way to help you.

I've now had to utilize their services a few times and overall I think it's a no frills shipping…read morecenter that is more of an errand stop. A few things to note... - they charge to print a label when you email them the prepaid label on the spot - make sure your package is 100% packaged up and ready to go. I've had 50/50 luck getting charged a package prep fee - their boxes can get pricey so try to find a shipping box before you arrive - employees can sometimes be aloof or in their own convos before servicing the customers waiting

This is such an ideal location! I've been getting paperwork done this week for a visa renewal. This…read morelocation and notary, Rose was so helpful! I've been here two days back to back and the process was seamless, comforting and efficient. Rose was proactive, knowledgeable and was able to manage a few things in a reasonable stone frame. I would recommend this location. They also do military discount at this location. It's clean, quiet and feels very welcoming.

MINUS 5 STARS!! Went in for 3 copies at the Ft Bliss UPS Store and was charged almost $4.00 for…read moreit! Price gouging to the max! FedEx down the road would have only charged less than a dollar for the same copies. What a franchise RIP-OFF! I will never patronize that store again.

Great place can't complain clean and quick to the service their email address if you want to send…read morethings to print is UPSstore6946@gmail.com only downside is they don't take Amex

Very frustrated by this store. They try to force you to buy their packaging material by telling you…read morethat yours is not sturdy enough and therefore, they won't mail or ship it. My letter size manilla envelope is just fine for a single piece of paper & their special shipping mailer wasn't necessary. This happened 2x on two different occasions. The second time I just left & went to the US Post Office. They took it with no issues & no questions. I understand the purpose of up-selling but please ... only when it's needed and don't force the issue by saying you won't ship when others clearly will.

I am extremely frustrated with U-Haul of Coronado, and my recent experience reveals serious,…read moresystemic problems with staff training, management oversight, and customer service. Yesterday, I went to make my December payment in person and to unload items into my storage unit (#0006). At the front desk, an employee--whose name I could not get--told me verbatim, "I don't see any payment due right now." When I clarified that my payment was due December 4, 2025, and that I wanted to pay today since I had just received my paycheck, the employee added, "Actually, I don't see any payment due for December. I only see one for January 2026." I want to be clear: I had a witness present who heard the exact same statements, so this was not a misunderstanding. This misinformation is completely unacceptable and demonstrates clear ineptitude. I was wearing bright royal blue scrubs with very short, blue-tinted hair, in case footage helps identify the employee. Adding to the frustration, I received a payment notice at 12:50AM, which is unprofessional and adds unnecessary stress. Between inaccurate staff guidance and poorly timed communications, this location makes what should be a simple process confusing and difficult. There are also deeper issues with training and communication. For example, I was previously unaware that a purchased lock needed to be placed the same day to secure my unit properly. Despite having paid for it, I was not informed of this requirement. This reflects systemic failures in staff training and management oversight, not just a single employee mistake. Paying customers should receive accurate information, professional guidance, and clear communication, yet this location consistently fails in these areas. This is unacceptable for any business that relies on its customers to operate. Until staff are properly trained, management enforces standards, and communication improves, I cannot recommend this U-Haul location. This is not simply about a payment--it reflects a wider problem with how the facility operates. U-Haul needs to act immediately to improve staff competency, communication, and overall customer experience. I encourage every customer to share this experience more broadly to warn other customers. This is about holding a business accountable for misinformation, poor service, and lack of professionalism.

So I had to come here looking for a very specific packing boxes. U-Haul has the very best packing…read moreboxes for China and Crystal. They have these foamy inserts that cushion your stuff and I've used them many times when I moved and nothing of a broke. The guy who was behind the desk was so helpful. He helped me figure out what it would cost me and what kind what size U-Haul truck I would need to take my Household items to my next destination. The service was great.