I would absolutely not recommend. Horrible experience. The items that were put in a climate…read morecontrolled unit got molded/ruined.

DO NOT RECOMMEND. Posting to warn everyone to not use the storage facility. A friend of mine stored…read moretheir stuff here for years and spent thousands of dollars. He opened the storage unit to find everything covered in mold. Management doesn't seem to care and the "insurance" they purchased through CubeSmart apparently doesn't cover mold. Keep in mind they chose a weather controlled unit to avoid something like this....

Lenny and Virgil were a great team! They helped me move my belongings into a storage unit. They…read morewere extremely helpful and polite! This was the 3rd or 4th time that I have used Georgia Pack and Load. Very professional! I will use them again.

We had an excellent experience with Georgia Pack and Load from start to finish. The initial visit…read morefor the estimate was friendly and professional, setting the tone for what turned out to be a smooth, well-executed move. The packing and moving teams were efficient, careful, and clearly knew what they were doing. While no move is ever entirely stress-free, this one came pretty close--and that's saying a lot. Communication was key throughout the process, and they stayed responsive even after the job was complete, which really stood out. Very highly recommend Georgia Pack and Load. They made a typically chaotic experience feel manageable and even pleasant.

WARNING: Rodents, Damaged Property & Missing Items…read more I normally do not leave reviews, but I feel obligated to warn others about my experience at this Public Storage location in Suwanee on McGinnis Ferry. I rented both an outdoor unit and an indoor unit, and unfortunately both were affected by what appears to be a serious rodent problem. When I went to check my belongings, I discovered that rodents had chewed through and damaged multiple items stored inside the unit. This is incredibly frustrating because the whole purpose of renting a storage unit is to protect your belongings, not have them destroyed. Even more concerning, I noticed some items were missing from my units. I cannot say exactly what happened, but discovering missing property raised major concerns for me about the security of the facility. My experience with management was also disappointing. When you're dealing with damaged and missing belongings, you hope the situation will be handled with care and professionalism. Unfortunately, that was not my experience. Yes, I had insurance on the unit and will be filing claims, but insurance doesn't replace the stress, time, and sentimental value of what was lost or damaged. I'm leaving this review to help others make an informed decision before storing their belongings here. Things I recommend if you consider this location: * Inspect the unit carefully before renting * Ask about pest control and security measures * Avoid storing valuables or sentimental items Personally, after this experience, I would not rent from this location again

I have had storage here for the past year or so, and it never fails every time I come up the…read moremanager or whoever is working is never there and always on break, they also stated that since I got the smallest unit it would only be $65 per month, after about seven months and they changed it to $88 a month without telling me so they have no record that I verified it would be OK because I could honestly just go anywhere else, unfortunately for me this place was very convenient for work but now that I moved I got to look at other storage units and public storage is not the one for me. I am currently waiting outside in the cold pass the time that it said someone would be here very disappointed and I hope I never have to do business here again. I'm going back to "U store it".

don't recommend this place at all. They will change your bill with little to no notice. and when…read moreyou try to reach out for help they where yelling at and being rude just because I asked about my bill being higher than usual.

I just rented a unit there and what can I say? Its clean, people are friendly, it's secure which is…read morebasically what you look for in a storage facility. The front desk girl was extremely nice and helpful something not seen at the other facility close to there which will remain unamed.

Checked in online and receptionist was extra helpful when I got there to set up. Everything is…read moreautomated which made everything easy to start.

I do not recommend this company for storage. Shortly after moving in the lights in the storage…read morefacility were not working for several weeks ... limiting access to my items in the storage units and provided an unsafe environment. After that the access gates were broken for months, I paid to have my items stored here with a level security that did not exist as anyone could gain access through the broken gates. One morning 6 GA State patrol officers entered as a stolen car was parked on the property. Currently a pipe burst in the facility leaving my storage unit wet with most of the contents damaged. I'm paying for "climate controlled" units, I have to ask if "climate controlled" then why are "frozen pipes" bursting??? Overall has been a terrible experience for me and zero peace of mind that my items are in anyway protected or secure. Thousands of dollars in damaged items from a broken pipe in a climate controlled storage unit. Public Storage assumes zero accountability. Again paying for "climate controlled" units!!! Seems like a lot of negligence to me. After 4 months they increased the rates on my units, one unit went up by $40/month.

I rented two u-hauls in the last two days and Stacy was very helpful in the whole process. Very…read morefriendly and answered every question I had. If I ever need a u-haul again, which I highly doubt I will because moving sucks, I would come back to Stacy here.

I just wanted to say that Josh at the sugarhill/ Suwannee location was a huge help. And the other…read morestaff was amazing too, Josh was very friendly and timely. He said It was his first day at this location and even though it was he helped me get exactly what I needed and personally lent me his trailer hitch because I forgot mine. Great staff, clean facility, and a very nice updated interior building as well. The uhual was perfect and I was in and out in 10 minutes!

Extremely disappointed with my experience at this Public Storage location. I drove nearly three…read morehours to access my unit, only to arrive and find that I could not get into the storage space and there was no staff present at the office to assist. I waited over two hours on-site, attempted to contact the property manager multiple times, and also contacted customer service. Unfortunately, no one responded or showed up to help resolve the issue. The only solution I was given was that an email had been sent to management and that I should expect a response within 72 hours. That is completely unacceptable for customers who are actively paying for access to their belongings. A storage facility should have reliable on-site support, especially during operating hours. The lack of communication, urgency, and accountability turned what should have been a simple visit into a frustrating and stressful experience. I sincerely hope management takes this issue seriously and improves customer support and accessibility moving forward.

If you decide to store there, I hope you get the chance to interact with April. She's so…read moreprofessional and such a doll. I had so many crazy user inflicted errors from logging in to getting stuck in the elevator and she was so patience helping me resolve each of my issues. Storage units are the new Mattress store, so besides location, positive staff interaction is the number 2 reason to decide where to Rent.

A queen safe environment for your stuff. Ian in the front office is great to deal with. Really good…read moreguy. Helped us out with closing down and storing my mother-in-law's household items. Would highly recommend this location for its ease of access, convenient location, and secure, clean storage.

Couldn't be happier with my choice to store my belongings at AAAA Self Storage in Buford. They had…read moreseveral size units to choose from, Staff is more than helpful, price is great, grounds are clean and secure.