Tina has provided impeccable service since the very beginning over several years of my stay at…read morePublic Storage Gum Road. She truly has ensured that I have a beautiful drive up space with resources to accommodate my every need. I know that my items are safe and secure. Like a Good Neighbor Tina is always there!

Very convenient and easy to rent. I would definitely recommend this location for your storage needs.read more

My first time renting a storage unit and Jazz was so helpful! The unit is secured and the size and…read moreprice are reasonable priced

The entire process was fast and easy to complete. I was able to begin a lease and have access to a…read morestorage unit immediately. The prices are more than fair. I spoke with Jazz and she was very knowledgeable, quick on her feet, and welcoming! I would highly recommend. Last thing I'll say is these units sell fast so call or make your way immediately!

Harrison,John and Christian took special care of all of my furniture during my move from a third…read morefloor apartment to a two story house. They had me laughing pretty much the whole time with their sense of humor! Highly recommend Star Movers!!! Services Local moving, Oversized-item moving, Furniture disassembly, In-state moving, Furniture assembly

STAR MOVERs is really excelled and coordinating with me to transport my dad's table saw he passed…read moreaway so I had to transfer in the military and I wasn't able to move it so I had to leave it behind. But it wasn't safe hands with Star movers out in Williamsburg, Virginia, and then made a one phone call set up a time and they delivered it straight to me all the way in Michigan. There was so much value packed into this one small service and extremely affordable.

I called around to get pricing to move an adjustable bed upstairs. Weighs 150 lbs. Gerald was very…read moreresponsive as he answered very quickly. I decided to hire We-Haul just based on our few phone conversations. His guys knocked out the job within 2 hours of our first contact. I'm a Realtor and even before his guys were even here, I reached out to a client who's currently moving, and asked if he needed a mover. He did not, but I won't hesitate to refer Gerald to other clients or anyone who needs a mover. Highly recommend!

VERY PROFESSIONAL! FULL SERVICE! They charged me $899 plus tax to off load a full large POD…read morecontainer and move a lot of items upstairs. They were really nice and communicated quickly. I didn't expect to have 4 movers to show up for that price. Gerald, Matt, Lance, and Eric all showed up on time and moved so many heavy boxes so quickly. These guys were sweating and working so hard to get my move done. We started around 8am and finished around 2pm. Any time I attempted to help, they always said "please we don't want the customer to touch anything, we got it." Outstanding service!! I will use them again in the future. Each time I met them at the apartment or the POD they were there before me. Extremely punctual and professional.

No standardized process across locations. Employees providing different information, stipulations…read morenot listed anywhere on company website. Return phone calls nonexistent from district office.

This is one of the worst companies to do business with. From today's experience, I was planning to…read moreclose out my account and remove any items from my storage bin. I drove up to the gate to input my key code and it said "access denied." Thinking maybe my key code was incorrectly dialed in. I tried again and the same thing happened. Ok then, let me go into the office and see what's up. I gave the peoples my name to look up my account, and I forgot the exact date I started with them. Today's the 30th, they told me I was ONE DAY LATE from paying my bill, so they mentioned they put a padlock on my storage unit. Then up to this point, everything is all good. This is the dialogue. "Ma'am, I'm going to close out my account today. I don't think there's anything in the unit but wanted to double check and recover my lock." "Sir, well since you are a day late, we locked up your storage unit. We can PRORATE you a price for a day, so you can grab your items." I'm thinking to myself, are you serious, 'PRORATE You a Price.' They also Had to mentioned that if I left any items in the unit they will charge for cleaning it out. Shaking my head at all this nonsense, for one day. So it's totally my fault not coming beforehand and I get that, but the principle of the One Day is driving me crazy. Just be aware, also the Prorated Price was $5 for one day. I recovered my lock and in the unit was only a folded up moving box. If they wanted $5 they could of just asked me for it instead of this nonsense. Lesson of today, "Don't be ONE Day Late or You'll pay A Prorated Fee.' Guaranteed!!!

Wow! Emanuel and Nico were honestly awesome. These two moved furniture (involving…read moredisassembly/assembly), removed several large, bulky items that have been needing to go, and worked with us as we adjusted our plan on the spot when we decided to have them move and haul some additional items. They were professional and prompt. Great work and customer service. Thx again for all of your help!

Worst moving company They came 3 hours late and threat me…read moreto cancel of i call , rude manager After they arrive they said the invetoru your procidr for the quote of two hours is wrong this job will take 7 hours ( its 2 bedroom furnitre ) i said if there is few items i miss wont take abother 5 hours . Badk and for ard doscussion they bc all their manager and cancel and left I end up renting a uhaul and doing it myself I call to refine the $99 deposit they refuse to refund it back to ven they didnt do any service pitting the fauly on us Bad service has bi respect of peoppe time and money Have no decency and should not be in buisness

I signed a contract for $189 a month last October 2025. Six months later they arbitrarily increased…read moremy rate by 38% to $262 a month. This place is a total bait and switch. Do not rent a storage unit from this people. I feel sorry for the military on deployment that cant do anything except pay it. Absolutely horrible. Othe climate control places around here are much cheaper.

Perfect place for storage - not the cheapest but clean and safe. The office staff is all very…read moreprofessional and on top of things. Very good place to store your belongs.

Why have posted office hours if no one is in the office to help. They tell you everything is…read moreonline. Okay. You still have to call customer service to get access to the storage facility and your lock code, and you better hope they give you the correct code the first time or you'll be sitting on hold for another 15-20 minutes to hopefully actually get access to the unit you pre pay for. Customer service is slow and not helpful at all. As a new customer you'd think they'd want to really real you in to get your business. They're just lucky this is the closest place to my house. NOT WORTH THE HASSLE

I had an excellent experience here. I was welcomed by a very upbeat and charismatic manager who is…read morevery passionate about her job. She makes you feel welcomed and made me want to keep my stuff stored in my unit even longer than I'll need it for. I've already recommended this place to several people and I know they'll have the same experience I did. I wish people would be this enthused about their job.