Very thankful for Yasmine at this location. Always reliable and got me squared away and taken care…read moreof when there was a discrepancy awhile ago. Also readily assisted me with the needs I required for a recent move. 5 star service.

Honestly, I've not received such rude customer service in my life. I used to work in customer…read moreservice and I always am polite, as I know what a pain in the ass it can be. Jack was incredibly dismissive, huffed when I asked basic questions and literally breathed "why why why" into the phone after I asked what my options were. He made my choice clear when searching for storage units and it will not be there. This was in Virginia Beach near Town Center

I was cleaning/clearing the things out my car to put in storage, I had a trash bag left over with…read morethe things I wanted to throw away. They don't have trash cans anywhere, it's 1 trash can outside. My daughter didn't put the trash in, I'm assuming he saw us a man with his 2 dogs came outside and said to my daughter in a sassy way, "you can't put your trash in here, this is my trash can, there's signs all over it and they will find you" I rolled the window down as he was talking to her hearing the last part of there's signs all over it, and said I didn't know this was a house. Firstly never knew a storage unit to not have any where I can throw away trash. They didn't disclose occupants can't use the trash can. I didn't know someone lived there when your getting a unit they tell you nobody's on site.

Fantastic facility! Had the unit for one month during my move. Every time i visited the site it was…read moreclean & anytime i had a question i called the number & an agent was able to help. If i need storage in the future i will head to this location if im still in the area!

I couldn't have asked for a better staff member to help me out. She made the process unbelievable…read moreeasy. The facility does a great job with keeping everything working.I will definitely be back next year!!

Rats in our unit. Unit reeked of mold. Lots of chewing on our belongings. Absorbent rates.read more

My unit was the worst. I moved in at 9pm so there was nothing I could do about it on move in…read moreday.The light didn't even work. I had hired help so I had to move in. The walls were damaged with all types of holes the overhead is completely gross to look up at all type of webs and nests. Coming in to visit my unit there's always mouse droppings on top of my boxes. Plenty of it too. Finally got everything lined up to move out to somewhere climate controlled. Told the office manager about it she wasn't concerned I'm sure because she already knew they had this issue. I wish I could upload an audio file about the office manager she's something else. Don't do it, they're expensive for nothing at all there are a couple climate controlled on the same main street.

I am not sure why people and AI overview on Google has mixed reviews. This place is past rentable…read more If your storage is outside than you might not have problems. But if you are in the inside you are at a grand loss. I rented 11/9/24 had to go back home to Dallas, was only gone to weeks, upon my return lost all my clothes was in unit H56 I thought it was a racoon. But dead rats in my clothes which where in bags on hangers, they where dead the smell so bad, maggots everywhere Gladys the manager was cleaning it up and could barely stand it. I got the city involved and it has been ongoing. They get good reviews to mask and bury the bad and truthful ones. They sweep up the rat poop so tenants and rental prospects will not know. I found out this has been an ongoing problem since 2019. The insurance will mot cover it. The city of norfolk is still doing their due diligence to make them rectify this infestation and it is. Renting from this place is loosing everything you own even if it's for two week. Gladys is untrustworthy. A smile of deceit. And corporate hides behind unsupported regulations on storages ivhad conversation s with them and they actually brag about it. Hardworking people loosing their valuables. Disgusting and despicable what these people are doing. I have pics from me and the city of norfolk.

I've been a tenant for over a decade and have been through the changes with 24 Seven Storage. The…read morefacility is well maintained and secure. I've passed the unit down to my son who utilizes the unit. Their security is top notch and their customer service is as well. I'm in California and they are nothing but the best storage facility in the Virginia Beach area. Their prices can't be beat for the quality of customer service, easy payment options, notifications and a well ran and maintained facility. Thank you, 24 Seven Storage for taking care of my belongings and family for years to come.

This place is reasonably priced and has good sized units. The facility appears clean and safe. We…read morehave had our unit for a year and have had no problems. The guy who runs the place is very laid back and works with you on things. Definitely would recommend this place.

This place is great!! I am so happy I found a safe & secure…read moreplace to park my box trucks. Its well lit and clean. Brad Johnson and his boss John was super nice & proffesional. Thank you!!

online rental and was fast and easy to use, and the gentlemen in the office today was very helpful…read moreand informative =)

My husband has used this storage facility twice recently to store items and we've never had a…read moreproblem here. It's easy in and out with the code and we're able to get in and access our items fairly easily. The only issue is that the road to get to the storage lockers is one-way and small so only one car can fit so you sometimes run into an issue where someone is blocking the road and you can't get to your unit until they move and not everyone is friendly or willing to move/let you by or even speed up whatever they're doing.

I hate moving. I don't know anyone who likes it. Even when it's to a place you've been dreaming of…read more(which wasn't the case for me at all), it's a dreaded time. Combine that with ill-planning and you have a match made in hell. Thank goodness for Simply Storage! The interior is true to the name: simple. Very clean and neat and tidy. The items they have on display have the prices clearly marked and there's a good variety. The bathroom is in great condition, too! I think the woman who helped me and my mother was named Tammy? It's been a while, so I can't quite remember. She was so sweet! Gave me cookies and soda and basically babied me since I was nervous about driving a huge Uhaul for four hours. When I found out it was a pain to drive, she helped me downgrade with ease. We had to go to another Uhaul location because they didn't have to size we needed, so she made a reservation and the exchange was just that easy. Thank you so much for making our moving less stressful than it already was~ We truly appreciated it.

This place is a scam . Rented unit for $164. The next month it was $181. Now it's $211. That's a…read more$40 difference in 3 months . The unit was filthy and the light doesn't work . I will never rent from here again . Worst ever . ZERO STARS!!!!!

Nice storage building, I was here with a friend picking up furniture for sale.. Nice and spacious…read morewas her unit.. Clean and well groomed and secure units.