I would recommend Rising Star to anyone seeking professional movers. Moving is a stressful…read moresituation. I was able to submit a quote; which was emailed back to me within 24 hours, with competitive pricing. The owner indicated he would participate in this move himself, to ensure a stress free move. They arrived on time, very courteous and organized my belongings while traveling two hours away to ensure my smooth transition. I preferred organizing my items once they delivered everything; but they were very detailed making sure all items were in tact- especially my light colored furniture. No scratches or damages which is hard to come by when moving. Thanks for making my move so easy!

Worst moving company ever!!!! Do not use!…read moreLazy,slow,jacked up the price at the end!!!!

I am trying to give them the benefit of the doubt but its getting increasingly difficult because no…read moreone return any calls and they refuse to give me the the contact information for Corporate. They don't even answer the phone.

This is an update to the review that I wrote on 11/19/19. After I wrote my review, there was a…read moreresponse from the owner printed at the bottom of the review with a phone number supposedly to turn my bad experience around. I called it, and the phone number is the general number for Extra Space Storage, it is not a direct line to the owner as it appears in the review response. Just an FYI. In the meantime the insurance company has contacted me with a massive laundry list of specific duties and assignments that I have to complete in order for them to review my claim and determine what payment I may get to reimburse me for Extra Space's old, faulty, leaking ceiling. It will be a HUGE project for me to get all of this documented. This is my busy season and I am beyond furious. Will post more updates as this progresses.

They get you in with a nice monthly price and then jack up your rate significantly over the next…read morefew years.. Guess they figure people will just accept it instead of dealing with the hassle of moving their stuff to another facility.

First, the staff is rude and not very friendly. Gate is always unlocked and not secure. Rates are…read moreincreased every few months. Found much lower prices and better facilities in the area.

Crystal was very helpful associate at your facility.and very knowledgeable of the products you have…read moreshe is a great asset.for your company she's very polite and helpful with my need for a storage unit I will tell my friends and family about the great experience I had with your associate crystal at your facility she did a great job to help me with my needs greeting me with a beautiful smile and great personality she's a plus for your company

so we have multiple units in this facility since October of 24. over the last couple months we have…read morenoticed only one elevator working, which has made moving stuff especially tuff especially with others there to do the same thing a pain staking process. well last night was the worse case scenario. arrived with a truckload of stuff around 7pm. entered the required code and selected the elevator. nothing happened! the door's unlocked but no elevator. tried calling which leads to the automated nightmare of not being able to talk to a person. ended up humping a truckload of stuff up 3 flights of stairs and then having to walk across the entire unit to get the truck unloaded. Called today to inquire about the elevator and was told they have not eta on when the elevators will be back in service! No idea when the elevator repair service was called and no idea on how we or anyone that has a unit on the second or third floor would be able to aces their units other than using the stairs. This has to be the worse customer service oriented facility or business I've ever interacted with. So at this point they are holding our items hostage with no way of accessing it. No idea when we will be able to get to our stuff or unload items from our house during a move. How do you thing it would go if my payments were made in the manner they are running their business? I'm guessing they would be out of business. If Public storage CEO is out there? Please do better for your customers!

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

AVOID AT ALL COSTS!!!!!…read more Our family hired Mooney's for a ~5 mile move and nearly every piece of furniture sustained moderate to significant damage. Almost all of our furniture is destroyed - thousands of dollars in damage - but even more troubling is Steve's nonchalant dismissal of our concerns. Despite seeing the same pictures attached to this review, Steve defended his team's work - calling it "standard" - and offered an insulting $500 to compensate for the damage. Steve will respond to this review with the same out-of-touch canned response about not purchasing additional insurance, as if that gives his company some sort of license to be careless and negligent with other people's property. Moving is stressful - as Steve so patronizingly reminded us in response to the pictures we sent (!!!) - so save yourself the added hassle and headache of incurring thousands of dollars in property damage and use a different service.

I had several large tubs filled with decorations for all holidays. They stored my things overnight…read more One of the tubs apparently broke . It was one of my Halloween tubs. The broken tub was delivered but my things never arrived. All I got when I called was I'm sorry. Not good enough! I was going to go through them and give some things to family! There were things I truly loved that never arrived

BE WARNED about prices nearly doubling on you after a few months. They lure you in with a decent…read moreprice and will absolutely increase your rate after a few months. If you stay even longer it will go up again! It is common practice here. I have been in and out of this facility over the last 5 years. They do not care about you. Just their profits. The parking lot where I kept my boat is not nearly full and there is a good reason why. BE WARNED!!!! I contacted customer service and they lowered my rate by $6!!! Thanks soo much!! They will throw you a bone to appease you. If you stay, you will be subject to future rate increases. Check the reviews on Google. They DO NOT allow you to post reviews on their website directly. They only show you the 5 star reviews. Shady business practices. They do not treat loyal paying customers with any respect what so ever.

Price just goes up and up. When you cancel they don't refund unused time. When you talk to staff…read morethey say it just corporate that sets pricing and regulations. They say there is nothing they can do and don't seem to care one way or the other. Stay away and never set foot in this place.