AVOID AT ALL COSTS!!!!! Our family hired Mooney's for a ~5 mile move and nearly every piece of furniture sustained moderate to significant damage. Almost all of our furniture is destroyed - thousands of dollars in damage - but even more troubling is Steve's nonchalant dismissal of our concerns. Despite seeing the same pictures attached to this review, Steve defended his team's work - calling it "standard" - and offered an insulting $500 to compensate for the damage. Steve will respond to this review with the same out-of-touch canned response about not purchasing additional insurance, as if that gives his company some sort of license to be careless and negligent with other people's property. Moving is stressful - as Steve so patronizingly reminded us in response to the pictures we sent (!!!) - so save yourself the added hassle and headache of incurring thousands of dollars in property damage and use a different service. read more

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I had several large tubs filled with decorations for all holidays. They stored my things overnight. One of the tubs apparently broke . It was one of my Halloween tubs. The broken tub was delivered but my things never arrived. All I got when I called was I'm sorry. Not good enough! I was going to go through them and give some things to family! There were things I truly loved that never arrived read more

The most expensive move I've ever paid for. Did the complete service of packing, storage, and moving. The guys moving and packing were very nice. My complaint is about management and process. I was informed day of the move that they don't put mattresses in mattress bags unless you buy them in advance. At no point was I asked if I wanted mattress bags. I figured that since I was paying for packing and storage the price would include proper packing and storage, no? It didn't even occur to me that a professional service would charge extra for mattress protection. They don't even bring them on the truck. So I had to go out and buy large format cling film because none of the hardware stores around me had large enough mattress bags. So the guys doing the packing and moving held the mattresses while I wound around them trying to protect and cover them so they wouldn't get dragged around. I called the management office and asked that they be put into mattress bags before they went into storage for a few weeks. He assured me they would. They were not. One of the beds (brand new) I am now having to have professionally cleaned. But that's not where it ends. Every box of glassware had at least a quarter of its contents smashed. I no longer have a complete set of any of water or wine glasses. Some as few as two made it. They were packed with cook books sitting on top of the glasses, not the bottom. The cardboard was completely crushed. So I knew it wasn't going to be good before I even opened them. Additionally boxes were unlabeled and put all over the house. Not the guys fault moving them in. But now I've got a bunch of extra work opening boxes up and figuring out where they go. I called the office and he told me and I quote-- "well you did move on one of the hottest days of the year." So, I guess when it's hot it's fine if all your stuff is smashed. ‍ A very expensive move that just keeps getting more expensive as I open up more boxes. read more

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The Mooney's team was great at my most recent move today. The guys were professional courteous, and good at their jobs. All my furniture made it to my new home in pristine condition and in good time. read more

I really appreciate the hard work of the guys that moved me in. It was hot outside and they worked hard throughout the day to make my move go smooth. Thank you to Mike, Mike, George and Vince. read more

Mooney's Moving - Movers Near Me - Warminster, Pennsylvania

Never been so disappointed by a company....Do Yourself a Favor. Hire a company that respects you and your belongings. Skip the toddler drama. At first, we had a good experience booking and confirming the move date. All went well until that actual move date and we had almost everything moved over to make it an easy day for the team. The day started with a call to me at work yell-complaining that they had rung the doorbell twice and no one had answered (that specific doorbell works only on the WiFi so it never rang inside since Internet was already disconnected for the move). Offered them a keypad code over the phone to get inside out of the cold and was chastised by the grump that "he can't just go in and move things around". Of course I understand that...I assured the Unprofessional that I did not expect such a thing and that homeowner was ready for him.... UNprofessional then walked into the house whining about boxes not being properly closed to his liking. Homeowner tried to point out the furniture we mostly cared about them moving, but UNProfessional was laser focused on the boxes not properly closed. He behaved in such a poor manner that he caused homeowner to call him out for treating customers so poorly. The other Mooney employee with a beard tried to calm saying Cmon, Knock it off......The hostile guy walked off the job when homeowner asked if that's how he treats customers. And worse yet, the 4th generation owner Steven DeSteffano hung up on me even after I offered all the mediation possible whilst in tears for such an asinine situation all while hybrid teaching with super young learners during the hardest year ever. It's one thing for your guys (I'm sorry your one guy) to act so atrociously to the customers and it's another for the entire company to ABANDON the job on a moving day--one of the top stressors in life BTW. Not to worry though because one of the local high school sports teams released some amazing guys from practice and our amazing family dropped everything to do the job Mooney's Moving couldn't handle and they did it with respect and care for both for our fam of 7 and our items. Shame on you Mooney for trying to leave us without movers on moving day. read more

I cannot recommend this moving company. Requested a quote for a move and rather than sending someone out, they asked me to complete an online quote request. A Quote issued for 4 people for 6 hours at $200/hr. final cost with be adjusted according to actual hours. I also advised that there were a few pieces of furniture that was 2 doors down, and that was fine as I was told I was paying by the hour anyway. When the crew arrived, they advised that this had to be done as 2 separate moves as it would not fit in the truck. Between a rock and a hard place, I proceeded with the move. The 2nd move was quoted at 5 hours at @200/hr with total of $1000. When the move was finished, it took 2 hours. However, when I received the bill, it was for $825. (4 hours at $200 plus fuel surcharge of $25) When I said they started at 9am and finished at 11am; they said they had a minimum of 4 hours. I then emailed Michael, who provided the quote originally and asked why I was charged for 4 hours when it only took 2. He responded that they had a minimum of 4 hour charge. At this point I was not happy as it it took only 2 hours; and they should have completed it as 1 move at 8 hours or just charged the actual hours of the additional 2 hours worked The Owner refused to provide a refund of the 2 hours that were not worked and blamed me for not completing the online request accurately. Save yourself the grief and frustration and use another moving company. read more

They need to be more careful They crew arrived on time and very accommodating. However they seemed in a rush and did not think some of their actions through. One one our cabinet drawer handle caught the wall and broke. Also, they did not remove the dresser drawers when going up the stairs. Several draws fell out and when I tried to see what was happening was cut on the forehead. They just need better training. read more

We hired mooney's based on their "two trucks, 1 day move" offer, as most moving companies quoted for 2 day moves. This was attractive to us as our move was in April 2020, at the beginning of the pandemic, thinking it may be safer to finish the job in one day. The move was scheduled for Friday April 17. On Saturday April 11, we got a call stating they had availability Monday morning and asked if we could accommodate the move to two days (Monday and Friday). Since it was last minute, we adjusted our work schedules and made ourselves available for Monday morning, despite it not making much sense to us to live in our house with only half of our belongings for 5 days. On the phone, we asked about their COVID-19 safety procedures, to which the owner guaranteed his crew would wear masks and gloves. Monday April 13th, the crew arrives without any of the PPE that was guaranteed. This was absolutely frightening, as the country was just 3 weeks into the lockdown and my husband undergoes active chemotherapy, and he would be the one interacting with the crew as I was unable to take off work. When we asked them to please get their masks from the truck, they stated they didn't have any. We gave them our few remaining masks (remember there was a PPE shortage). Around mid-week my husband sent an email (firm, but appropriate for the situation) again requesting the crew wear masks & gloves for the rest of the move scheduled for Friday. He thought speaking with the owner regarding our valid concerns would ameliorate the situation. On Thursday, the night before the second half of the move, the owner replies it would be wise for us to find another moving company, as this is becoming too complicated. We had to scramble to find another company because we had to be out of the house by the following week. The owner did not seem to care about putting a older cancer patient at risk, nor was apologetic for their actions. From other reviews, it appears if they do the job correctly, they truly are a great company to work with, but if you have any qualms regarding the service they provided, they are unwilling to bend, and even abandon the job. The Scott Family read more

FIND SOMEONE ELSE!!! I hired Mooney's for a VERY small move (2 big glass floor lamps, couch, rug and some boxes). When we arrived at the destination, I was told that one of the floor lamps had shattered. I filled out all the claim forms and provided documentation that the lamp would cost $575 to replace PLUS $200 for shipping. Two weeks later I got a check in the mail for $12!!! It's going to cost me $775 to replace what THEY BROKE and they were willing to pay for $12!! Customer service is a joke. When I called Mooney's, they were not willing to budge- they reimburse 60 cents per pound. When I let them know I would be posting reviews with my experience, I was told "they take slander very seriously". Save yourself a headache, and money!!, and find someone more reliable! read more

Overall Mooney's were a great moving team. The company is family owned and communicated with me as I needed to by both phone and e-mail. They gave an upfront open and honest estimate. They actually ended up costing LESS because 1) I had organized my boxes and furniture before they arrived and 2) the 3 man team was very efficient. The only negatives were: 1) they do NOT take credit cards, so you have to either pay with a cashier's check and pray it's the correct amount, get the check for less than the estimate and cover the rest in cash, or pay the entire bill in cash - because everyone wants to walk around w/ a wad of cash on moving day! & 2) the lead movers tools had been "stolen" previously so i had to provide my own. I would recommend Mooney's to anyone looking to move read more

Great experience! I would definitely recommend Mooneys to my friends. They even stayed late and did an unplanned run to our personal storage unit for us! Everything was put in the correct room. The reason for the 4 stars is because they did scratch our floor and marked a few walls. But I would still use them again! read more

Beware when using this mover. Everything went well until we filed a small claim for legitimate concealed damages. They refused to look at the damaged merchandise and refused to pay for any damages. We had paid extra to them for insurance to make sure we had good coverage. Our claim was only for around $600. We were told we had 2 months to submit a claim. After we submitted it we were told they would only stand behind it if they unpacked the justcartons. We have moved 9 times and have never been treated like this by any other mover. Management is very unprofessional. Instead of trying to work with us the customer to try and resolve it they refuse to discuss it. Steve, Our complaint is not with your crew. They were fine. So stop putting this issue on them. It is with you and the management of Mooneys. You took our money for upgraded insurance and now don't want to pay for concealed damages. In the future, try being honest with people. read more

I engaged them to move a variety of goods from a storage unit to my home. The two movers themselves were terrific. Got to storage early, very courteous, did a great job of moving even though the path from the truck to the house got very slippery (from snow on the ground on a cold day). But the person who booked the move never mentioned that I would be charged an hour ($118) for the truck to be driven from their location. WHAT?? None of my employers ever paid me just to get to work. More important, when I called and politely pointed this out, Mike said that I had been told when I absolutely had not. Very unprofessional of him. If I had been told that, I would have checked another company. I will with any future moves. read more

These guys are the absolute best. They arrived on time and were friendly and professional, despite the rain. They moved the furniture and boxes like machines, and were so kind and helpful. Hire them. You won't be disappointed. read more

We used Mooney's to do a long distence move from Wyncote to North Carolina. They showed up on time on the date given. They loaded the van quickly. They were courteous and friendly. We moved a 5 bedroom house with many many large items. The drop off went excellent. again, showed up day and time given, unloaded quickly and were very friendly. They were very professional, priced very well (we actually got money back). they showed up for pick up and dleivery with 4 movers and were well staffed for the job. I would highly recommend Mooney's and would use them again without reservation. read more

Amazing experience from Mike, George and Mike from PA to NY. Loaded everything up and delivered the next day. I can't say enough good things about Mooney's. They came highly recommended and lived up to their lofty reputation. Thanks to Steve and crew for a job well done. read more

Want to start out by saying our movers were hard working. Now the bad part...lots of knicks on our walls at both locations, after they left we really inspected our furniture to find many knicks and scratches that were not originally there. Would not use them again. read more

Careful and efficient. Nice guys, entertaining, too! Will use again. Not a big move but feel confident they can handle any job. read more

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I called and asked if they could move a baby grand piano and a 10ft wine cooler. They told me no and wouldn't give me the reason why they couldn't. We would have paid them a good price too. Sucks for you guys. read more

Amazing! Bill, John and Mike were fantastic from showing up on time, customer service orientated, fast, very careful, accommodating, and fun. They disassembled and assembled, put all my things where I asked all with a smile. Highly, highly recommend Mooney's Moving. read more

Phenomenal experience with Mooney's Moving & Storage! 5 plus stars! We are moving my Dad in with us, it was a large job. Mooney's was the best. An honest estimate, great timing and scheduling. Reasonable prices and insurance. Best of all the personnel at this business are top notch! From the owner who personally handled the arrangements, to the lead mover who was extremely knowledgeable, friendly and capable, to the entire crew who were also as professional, polite, efficient, and personable as the lead, I was extremely satisfied. Not to mention their good-natured banter being amusing. Additionally, the original schedule was for three days total, but there was a large winter storm approaching, and instead of letting the storm be an issue, Mooney's sent extra personnel in the morning of the second day to finish loading and an extra crew in afternoon to unload it all to get the job done in two days instead of three. Now that is dedication as well as consideration for personnel and clientele! I highly recommend Mooney's Moving & Storage the are truly 5 star! read more

I had 4 very capable guys from Mooney's included Eugene who was very funny and personable. All of the men did a great, speedy, careful job with my belongings. They were so well- organized that they came in under the expected job duration, and I got some money back. Highly recommended! read more

I have never used a moving company before and have only heard horror stories. That was totally not the case with Mooney's! They were on-time, efficient and professional. We had four guys (Mike, Mike, Terrance, and George) come in to move our townhouse full of boxes and furniture from Bensalem to Newtown and they moved through the house like machines. Not only that the price was beyond affordable. I would recommend to anyone. read more

I used Mooney movers to move 3 rooms of furniture 3 miles. They scratched up my dresser, breakfront and desk.. They broke 2 globes from an expensive chandelier.They put a six inch gash in an expensive 39 year old painting. They left six things at my old apartment and when i called them about it they were obnoxious.They sent me a check for $143.00., for several thousand dollars worth of damage,since they used the .60 a pound to pay for damages.I did not think I neededextra insurance since it was a short move and the BBB rated them A+ They were movers from hell. I have moved 6 times and never had a problem before. Beware of them. read more

BEWARE!!!! We used Mooney's to move from Bucks County PA to York County PA last August and it was a TERRIBLE experience! Numerous items were stolen during the move (my teenage son's camera, my husband's change-maker from when he was a paperboy which was filled with change, my husband's power drill, even some clothing items "disappeared"). In addition, they broke my husband's riding mower, threw my son's double bed into the street out of frustration breaking the bed frame (witnessed by a neighbor as we had already left to travel to our new home) and threw a lawn sculpture into the woods after they broke it (we found it months later at our new home) and scratched numerous pieces of our furniture. I guess I should be glad it wasn't worse. My above complaints are really only the tip-of-the-iceberg in terms of our negative experience with these bozos. It is appalling to me that we PAID these people good money to DO THEIR JOB and this is the way my possessions were handled?!?! Are you kidding me? I tipped these jerks well before the job was completed and treated them with courtesy and respect throughout the entire moving process so even being nice doesn't prevent them from stealing and destroying your things. Think twice before going with these guys. I will NEVER use them again! What a mistake! read more

Worst experience of my life. The customer is always WRONG. Broke multiple items, lost multiple items AND scrapped off the surface of one of the legs on a mirrored dresser. Came to my neighborhood and the 3 individuals doing the move were using graffic profanity outside my home out on the street. The owner was called and notified of this, he called the individuals and the move went completely downhill from there. I emailed the owner, I got a "tough crap" response stating that the 3 people who did the move that work for him told him a different story; meaning that the customer is ALWAYS wrong. TERRIBLE!!!! Zero customer satisfaction, zero service recovery and please remember, THE CUSTOMER IS ALWAYS WRONG. The crew was asked to move items once brought into the property, repeated back that I had asked them to move them, and did not do it. In addition, I was told by the owner, "you'll find all your missing items once you unpack fully". He was WRONG, stuff is missing and multiple things are broken. BIggest waste of money ever. Horrible, do not hire, they dont care about the customer being happy and absolutely have NO respect for your valuables. None. read more