I have used EZ Storage in Warrington PA for several years. Highly recommended for anyone needing…read moresome storage space. They have various size storage units at reasonable rates. The staff is always helpful and very friendly. The entire building is always kept very clean. I would definitely use EZ Storage again.

I needed a storage unit for a few months for some garage kept items, like a snowblower, a pair of…read moretires, a few empty coolers etc. I got a mailer at home with all the wonderful features included: a reasonable monthly fee, no long term contract, video surveillance, free move-in truck, month to month. The place is spotless and new. Front desk personal were helpful, gave me the tour and quoted me a monthly price. As I'm about to sign, they tell me that my first payment is due now and its about 3 times the monthly price. SCREECH to a halt. Pro-rated rest of this month, second month, service fee. What about the free-month? That's the third month. What? Where does it say that? Nowhere exactly, but that's included deep in the "some restrictions may apply" language around page 17 on the the little credit card pad. I say, "Never Mind". They say, "What?" Yup, cancel it. Call it off. They offer to give me second month free. I repeat, they offer it. I agree, so now we're down to pro-rated one month and next month free, plus service fee. I put my stuff on a cart, take it up the elevator, load. Low and behold, I get an e-mail survey and respond that I think their "one month free" deal is deceptive. I get a personal call from a director level person who advises me that I'm not welcome. After my "free month", come get your stuff. I call to come get my stuff and they inform me that access by drive-in is limited to certain hours on Saturday and that elevator is not useable. (This is a brand new facility) They don't actually say this, they say something like, "Foot Traffic Only", which I asked them to clarify. So, I said, I have to bring my snowblower down three flights of stairs? They got mad when I said I'd put it on one of their carts and push it down the three flights unattended. It will be much easier to roll the tires down. I hung up on them. Going to get my stuff a week early. I can safely say that their biggest selling point is "We won't raise your prices every 3 months like Public Storage". PS: I wonder how many patrons fell down on their super slick drive-in coating. Maybe that's what they're repairing. I don't know.

Wonderful to work with, even through the transition. Clean, secure, no complaints. The guy who…read morechecked us out was great to work with.

Horrible service and rude. Man at front desk named Shane was short tempered and very unpleasant to…read moredeal with. Gladly doing service somewhere else with more friendly workers

Very easy to deal with and technology is nice. Good location and safe for all. Good amount of…read moreaccess room.

Morris helped me with a complicated situation and move. The price was most reasonable for this area.read more

Their facility on Old Easton is a mess. Driveway is in bad condition, lock sticks on door, no…read moreresponse from management for emergency. Prices keep going up, but service is marginal at best.

From the owner: Self Storage & U-Haulread more

Huge self storage in West Bethlehem just off 8th avenue exit (route 378) tucked behind Nitschmann…read moremiddle school. Dozens of units from small to huge available to rent. Security is tight with 24 hour cameras and desk clerks who ID everyone in a party at the entrance. Be sure to list everyone possible that is allowed access or they will be denied. It's a condo for storage!

Marge closed early today during day lights savings time. Which I did not realize it was daylights…read moresavings and that the clocks had changed. I arrived at what I thought was 3pm but it turned out it was 3:58 when I pulled into the parking lot. We rang the bell and there was no answer. Then Marge the thin older woman with short gray hair and glasses told my family member she closed 15 minutes early. She would not let us in and then said she was with a customer and shut the door in my families face. When I went up to speak to her and ask her why she wouldn't let us in I couldn't hear her because she didn't even have the curtesy to open the door. Instead she kept the door closed and kept speaking which was inaudible to me. Then she put four fingers up to which I put up 3. Then I thought I heard her say do you want me to call the police?Then she brought out her phone That showed 4:01. She then proceeded talking to her supposed customer, who I have seen previously picking her up and dropping her off. I left and parked at the corner to decipher what to do after a two hour drive there. I was looking up laundromats nearby when thought to look and see the times posted because I thought they changed them. When I noticed it was 4:30, Marge would not allow me to unload my items which would have taken 15 minutes but she had no problem with the woman dropping her off and picking her up being there until 4:30 and after. I parked in the parking lot to call the owner and speak to her about the way I was treated and ended up leaving a message.As I was passing down towards the laundromat a police car headed down towards the storage facility. Marge indeed called the police on me for trying to go to my storage while being ethnic and dark skinned. Paying $120 dollars in cash the day prior. Adding to my payment thus far of $5000 almost for the last three almost four years. This woman pulled a epic racist card and called the police on me. So after having been at my storage about five times in three almost four years and almost $5000 dollars this is how I was treated by Marge. I would love a response from the owner on how my money is good enough to take but my presence in their parking lot while using my gps isn't. I've never had an issue at this storage place and I was absolutely stunned and disgusted by this woman's behavior. Which was uncalled for racist and ignorant.

First, the staff is rude and not very friendly. Gate is always unlocked and not secure. Rates are…read moreincreased every few months. Found much lower prices and better facilities in the area.

Crystal was very helpful associate at your facility.and very knowledgeable of the products you have…read moreshe is a great asset.for your company she's very polite and helpful with my need for a storage unit I will tell my friends and family about the great experience I had with your associate crystal at your facility she did a great job to help me with my needs greeting me with a beautiful smile and great personality she's a plus for your company