I've been using C&A to store my stuff for a bit over two years. After about 18 months I was able to…read moreget back and check on it, and it was all fine. No water or cold/heat damage, no animals, etc. They do a pretty good job of keeping their facility secure and they're pretty nice, too. The prices are reasonable and have been stable my whole time using C&A. They're, without a doubt, the best storage option in the greater Wonder Lake-McHenry area. Trust me, I visited a number of places. C&A was the only one with competitive pricing, lockers that don't smell like the dead or cigarette smoke, and an office that doesn't offend every visual and olfactory sensibility common to humans. So why only give them four stars? They're so goo that, when I was looking for lockers, they had far fewer available than any of the competitors. They had two available when I was looking compared to eight at the place on the far end of Barnard and 12 at a place on 120 in McHenry. I forget the rest of the places I checked. In short, if you can get in here, do it. They're great for long-term storage and also have very good gate hours for people who need to get in and out of their locker on a regular basis.

So we didn't actually get the opportunity to do business with them, but I have to review the…read morecustomer service. They are amazing! We are just moving to the area and she have us some do's and don'ts of the area. She gave us some other numbers to check out so we could find exactly what we were looking for. We did leave our name and number in case they get a unit available we were looking for. Who knows, in the future we may be customers.

Very helpful, and professional. Very nice. The units are brand new and clean…read more I grew up in the area and they have moved locations since then. At first I remembered their original place, they politely stated that if I wanted that location it is owned by another company and I would have to speak to them. They gave that honest input and did not approach it as trying to direct me away from or any shady thing like that. They provide stuff to help you move your things and they aren't crazy marked up or anything. Made opening and closing my unit a simple and easy without any problems. I have no doubt that if you go there you will get exactly what you put into the experience! Mine was great!

Zero stars! Horrible storage facility. No 24 hour access, horrible customer service, raises rates…read morewith not contacting you. Inside the top of storage is open enough for noise people to look or try to get into your. Not water tight, not wind proof expect your items to rust in there storage. Small driving area and bad design. Place is down the street from one of our houses and I'd rather drive 4 miles then deal with these crooks. Thumbs down

From the owner: It's What's Inside That Counts. CubeSmart delivers personal self-storage solutions at more than…read more1200+ locations nationwide and is one of the most trusted names in storage. We care deeply about the things that matter to our customers, and strive to offer the highest standards of service, security, and cleanliness. Our customers choose us because, at CubeSmart, it's what's inside that counts.Contact-free rentals are available.

Great customer service. Ed was very helpful and professional as soon I arrived. He explained…read moreeverything to the T Showed me my unit and how to access the gate code. Highly recommended

Great service everyone is friendly when I go to leave or take things from my storage unit!!read more