Fast, friendly service! Great communication, showed up on time and helped clear out our apartment…read moreof all the big items that needed a new home! Thanks again!

From the owner: Fast very efficient very time management I am writing to…read moreoffer our services, backed by 10 years of experience in both residential and commercial sectors. Our team is dedicated to providing high-quality results with a focus on speed, efficiency, and precise time management. Please let us know how we can assist you with your upcoming projects.

DO NOT HIRE THIS COMPANY. They charged $366 for fuel, for an 8 mile drive. While also being paid…read more$219/hr for their driving. You set up the move with Kim, who is very sweet. The movers come out, who are awesome at first. When you all arrive at the new home, Scott gives them a price, and they hold your stuff until you pay whatever they came up with, over 2k!! $366 charge for gas! 8 mile drive. Scott the Scmuck is who answers complaints and is unwilling to reduce the price. He had a IDGAF attitude. Very unprofessional. These guys dumped the boxes and left in a hurry. For over $2000 they should have unloaded the boxes, at the very least they could put the clothes that are on hangers, on a rack in the closet. But the worst part of their scam is the individual movers ask you to rate their performance on the company's website, and the ratings are representative of their individual performance, not rate the company. This is why you see any positive reviews. They convince you you're reviewing the guys that come out instead of the company. The company is horrible. They privately contract groups of movers, then tell them the incentive to hire them is by the review left online. The movers convince us the review is for them, not the company. Truly a horrible company

I chose this company because they were cheaper than the others -- big mistake. I was given a 3-hour…read morewindow for arrival, which they completely blew past with no update. When I called to check, I was told "I don't know why someone would give you that time -- that's not going to happen." Red flag. I asked if they'd still make it that day. They said yes, absolutely. A few hours later? They call back and say they can't make it at all and need to reschedule for the next day. I was coordinating with two other people and couldn't do that. Tried calling back to figure it out, got stuck in hold loops and couldn't reach a human. While I'm in phone purgatory, I randomly get a call from the driver saying he's 30 minutes out. What?! I'm confused, thinking the move wasn't happening. Then he starts pressuring me for a massive tip -- like 50% of the entire cost -- before even showing up. Internal communication? Nonexistent. External communication? A joke. I had to call several times just to get my deposit back. Save yourself the stress. This company is unprofessional, disorganized, and a nightmare to deal with. Not worth the money you think you're saving. I recommend Bulldog Movers. They are the best.

Accommodated a large, last minute move with less than 12h notice. Prompt, fast, professional and…read morerespectful towards me and my items. Easy to work with. Great rate. I recommend and plan to use again. Thank you.

I requested a move made well in advance and provided the $50 deposit weeks ahead of time. On the…read moreday of the move, I was supposed to be met with my Movers at 10 AM! Prior to this, I confirmed via text and email that everything was set! On the day of the move no one showed! Moving is stressful and I could not believe that there was an issue even after confirming and providing a deposit. The owner of the company who is Deon Paige had to third-party my move to another Moving Company. It was not until after 2 PM that they showed! Not only was my move not done in a timely manner but there was damage to my floors as well as my furniture. I would not recommend using this company in anyway. I will be filing the appropriate complaints with the Better Business Bureau and the consumer protection division in Maryland. On top of this madness , I was not offered a reduction in moving cost, for the stress that I endured. I am writing this review so no one else has this experience. I beg you to please stay away from this company. They are horrible.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

If you'd like to hire a company that triples your price at the most critical moment of selling your…read morehome, hire Zip. From the moment they arrived, this move was a disaster. They backed their truck into my retaining wall, immediately pissing off my neighbors before a single box was moved. They then showed up with half the crew promised, which should have been my first clue about what was coming next. What should have been a straightforward move from a 3-bedroom home took 13 hours, and they still couldn't finish--forcing them to come back the next morning, while I was under extreme pressure due to a pending home sale. With 18 hours to be out of my house, Zip used the situation to triple the price, leaving me completely cornered. At one point, the police showed up at my door to question one of the movers for 30 minutes. Later, they left a single worker alone for SIX HOURS to finish the job. Completely unprofessional and unsafe. Once my belongings were picked up, I received zero updates for six weeks. No proactive communication. No tracking. No accountability. I had to escalate through three different people just to get basic help or information. And when all was said and done, Zip did absolutely nothing to make it right--no refund, no meaningful apology, no remediation--other than claiming they fired the person who originally quoted me, which does nothing for the damage, stress, or financial harm they caused. This was easily one of the most stressful and mishandled service experiences I've ever had, at a time when reliability mattered most. If you value transparency, professionalism, or basic human decency during a move--look elsewhere.

Really convenient since they are so close to the grocery stores we frequent. Great location…read more Service is efficient and friendly even with just amazon returns. They have some spar packaging and boxes up front in case you need them to send a return or send to another location. They have printing services as well. Hours are Monday through Saturday. Prices are up charged for postal Serb employees cut you want to make sure they k ow how to pack things. Glad I asked. During the pandemic, the empowers and customers have been very respectful and wear masks and try to social distance.

This is a completely different store since new management took over a few months ago. Previously…read moreyou could print UPS labels for free, which was a nice bonus. Now they charge $2.99 for the first BW page of anything, which is insane. Other UPS stores within 2 miles of this location charge between $0.33 and $0.40 per page. But the MOST insane thing happened today when I tried to ship a 1-pound package to London and they told me the cheapest option was $375! Needless to say I took my package and left. I went home and logged on to PirateShip.com and entered the requisite information, and it produced UPS international options ranging from $29.07 to $59.64 to get my package to London by Thursday. I will never return to this store unless I am dropping off a package that already has a prepaid label affixed to it, though I wouldn't be surprised if they tried to charge me for that, as well.

This is my local storage place until I get settled. I was very impressed with the people I spoke…read morewith on the phone and the overall general experience. "The Good" - It feels very safe. You need a code to walk anywhere... From accessing the entrance or the main area. - The fees are very reasonable all things considered. In addition the website has a number of specials based on the size of the unit and how long you intend to rent. -The sell packing and storage supplies, including boxes and tape if you forget anything. - The entrance to the shopping center has a stop light... Now, this may not seem like much but if you are driving a rented truck or a van a light makes all the difference. - The common areas as well as the outside area that is theirs is very clean. "The Meh" - It's kinda funky, the storefront is in the main parking lot accessed in the front. However, the entrance to the majority of the storage units is in the rear as well as the access area for the trucks and vans. - The do run with a skeletal crew so sometimes when the staff is out showing units they will not be able to assist you immediately, but be patient... you went on that same tour once too just to see what the units looked like. "The Bad" - Nothing really bad to comment on.

Horrible experience the staff is never there you have to call for her to show up. Once she showed…read moreup she had a Rockweiler loose in the location. Do not waste your time or money with this establishment.

I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.