Terrible experience, aggressive and unprofessional employees, not to mention the attitude of the…read moreowners

Awful experience, called to get a quote and went through great detail about the move and was given…read morea rough quote of $9-10k. They sent a guy to come out with his sweatpants hanging off below his backside , kept losing my phone number and EM, never opened my texts for addresses, came late and in total confusion. He too gave a rough quote of $9-10k. Several days later got a call once again asking for my EM and info, gave it all again. They quoted $18k, because he told me he originally he thought Arizona was next to Florida; when he looked at the map and realized where AZ was, the price doubled. Run, do not walk from this company.

My wife and I moved from Saugus to Foxboro, Ma a few weeks ago and we contacted RC Mason Movers of…read morePeabody. The salesperson, Ray, came to our house and was prompt, polite, and knowledgeable . He went through the four floors of our condo and gave great advice, gave us an estimate, and made us feel that we would receive great attention in our move. The crew of Cam, Kevin, Ron, and Kris came on the day and time that was promised. They were clean, efficient, polite, skilled and helpful at all times. The entire move went great, beyond our expectations. Nothing was damaged and they complimented our packing skills. The crew put the furniture and boxes where asked and were very efficient. We definitely got our monies worth from RC Mason Movers and recommend them highly.

I needed a moving company on very short notice, and during the busy season, (late spring & summer)…read more My husband an I were initially going to use pods, but after a couple days of packing realized we were in over our heads. With 3 bedrooms, a huge living room set,an office, an 8 seater dining room table, 3 armoires, an outdoor furniture set, kayaks, bikes, etc... I reached out to the company, and received an email response from the owner himself, Jeff Mason. The correspondence was with much ease. He sent us one of his sales reps within 24 hours. It's a good thing we reached out, we were told we needed a tractor trailer! Bryan, our sales representative was on time and courteous. He explained that with such short notice, (2 weeks), they had availability for such a big job. They came to pack us up 2 days before the move. We would then be moving into our new home the day after we closed. Because of this, we payed 3 nights storage at a very reasonable price. This worked out even better than I thought. We were able to give the crew a better idea of where we wanted our stuff when they arrived on move in day. Cam, the Forman assigned to our move was on time, professional, and has been with this 4th generation company for many years. The men working on his crew did exactly what was expected of them, delivering and setting up each piece of our furniture with the care of a white glove service. My antique armoires were in perfect condition, my framed photos weren't cracked, and there wasn't a scratch on any furniture. Hiring this company was the best professional decision we made in our move!

Matt and his team were great! We're prepping for some house renovations and needed some furniture…read moremoved to our storage unit. They were on time, so so polite and personable, quick and the price was right. 90 min and after a quick walk through, they had packed up our bedrooms and a few other pieces. We never could have done this ourselves. We'll be calling back when it's time to move back in for sure!

Matt and his team provide quality service for a good value. Our furniture was treated with the…read morehighest level of care. The team worked nonstop. Highly recommend and would absolutely use Megamen again!

Honestly! If anyone is looking for a mover, stop looking. Use East Coast Boston Movers. I…read moreinterviewed four different companies, and for some reason thought this one made the most sense and I was not wrong. Their pricing was super fair, their workers were amazing, they were super respectful, super organized, and super efficient. Dida, the manager was easy to communicate with. They packed up all of my furnishings so carefully, which includes 30 years worth of items that I cherish. I was beyond pleased, and I'm actually going to reach out to them today concerning another smaller job. I rarely write reviews, but it would be wrong not to share my experience. Look no further. Higher them!

Service was impeccable. The person (Cecilia) who took my appointment was great. She was thorough…read moreand answered all my questions and concerns. She was also very responsive via email. The movers also just as great. They were on time, friendly, polite, quick and efficient. I could not ask for better service and would definitely use them again for any future moves.

3 movers came and were very respectful of my home. They were fast and efficient. Definitely knew…read morewhat they were doing.

I had an excellent experience with this moving company from start to finish. The team was…read moreprofessional, punctual, and incredibly efficient. They arrived on time, wrapped what was needed and handled all of my belongings with care. Communication was clear and straightforward, pricing was unbeatable with no surprises. The movers were friendly and respectful throughout the entire process. Moving is usually stressful, but they made it smooth and honestly way easier than I anticipated. I would absolutely recommend them to anyone looking for reliable, hardworking movers. 10/10

I rented here from 2018 until 2021, and the Managers changed but all of them were kind and…read morerespectful. I needed more space during that time and they were quite full but they did manage to find me the right size space that fit into my budget. They didn't have any discounts to offer, but the value of the spaces I rented was well worth it. I had also rented U-Haul trucks when they used to have them. They don't have them anymore, but my experience with their trucks was seamless and easy. I was able to get all my stuff moved in and the truck returned in one day. This Storage Facility is the best one I have ever been the customer of.

We recently rented a storage unit at the Post Office Rd. location to clear some space at home. I…read morefound the facility clean with good climate control. The building was secure and there were cameras everywhere. Driving around it and parking were easy, and the units are relatively easy to find. The GM, Laura, gave me a tour and helped me pick the right size unit for me (a smaller one). Laura also made sure I had no trouble getting in the building with my personal security code. Signing the agreement was quick and easy and Laura was patient and knowledgeable, answering all my questions. I'll update this again after my lease term is up, but I don't anticipate any problems based on what I saw.

Recently helped my girlfriend relocate from Quincy to Belmont. They were very upfront and honest…read moreabout all the pricing and what they can offer very helpful in every way, very professional, personable, efficient great interaction with me. After the fact, we thought something could possibly be missing. Follow up with easy billing done on site via phone. Everything really great.

I've moved several times, and this was by far my worst moving experience. I hired Octopus to move…read moresome belongings into storage and then move them into my new place a month later. I had a detailed call with them, received a quote, and booked. On moving day, I clearly explained twice which items were being moved and which belonged to my roommate or were staying with me. Despite this, the movers began loading items I had specifically said were not going, including a suitcase I was actively packing and, more concerningly, my backpack containing my work laptop, license, and work ID. They eventually found the backpack, but it created unnecessary stress on an already stressful day. After about an hour, Octopus called to say they needed to send a third mover because I had more items than expected. While I did have a few small items I had forgotten to mention, I had also gotten rid of a large piece of furniture I had originally discussed with them. The additional mover and the extremely slow pace caused my final bill to be about twice my quoted price. I would have understood paying somewhat more, but genuinely twice the cost was a major surprise. I contacted management afterward and had a polite exchange. They provided a small refund, but much of the conversation focused on how I should have sent photos of my belongings for a more accurate quote. I understand that photos can help, but I booked while still packing and expected the estimate to be reasonably close. The second move-in went more smoothly, but some of my furniture was damaged. When I pointed out blue discoloration on my dresser, I was told it was likely due to the rain on moving day. Given that the furniture was wrapped in blankets and plastic, I found that explanation difficult to believe. The mover offered to repaint it, but after a few days, he said that they wouldn't be able to match the paint color. My biggest issue was that the movers struggled to follow basic instructions about what was and wasn't being moved. I understand that mistakes happen during a move, but this caused a lot of avoidable stress, added cost, and damaged belongings. I rarely write negative reviews, but I would not recommend this company.

I reached out to Troy a month and half Before moving to be…read moreable to shop around and plan accordingly. We went back and forth talking several times. He asked what furniture and when I told him 1 bedroom set, 1 tv, 2 tv stands (like teacher used in middle school to roll the tv in to class) possible table and maybe another item or 2 as I was trying to move most myself so I didn't pay an arm and a leg. He asked if I had a mirror with my bedroom set, and how many boxes . I told them yes to the mirror but no to the boxes, again, saying anything I could move myself I would. He told me he was just trying to figure out how long it would take as it was based by the hour. He then did the math in his head and said it should take about 2.5 hours let's round it up to three just in case and gave me a quote of $450 equaling to 150 an hour. So if I added more things and it took more time, I would know how much more I would also have to pay. The day came the movers came two hours exactly just to get everything in the truck. 40 min to drive to new spot. Then another 2 hours 20 min. Equaling 5 hours. The two movers were bickering wither each other because all of a sudden one guy said I will jsut bring the items to this spot versus bringing them all the way up which his partner was not understanding this took longer. His "new idea"was not faster he was spending more time hanging out at the truck. The fastest that guy moved was when I finally was looking at the clock going, this is taking way too long for not that many items and started helping him move chairs myself. When they finished he said I'm going to write the bill up and in my head after hearing him say what a big house I thought he might try to charge more but I did not expect this much more. As soon as he said " I took the mirror fee off, don't telll Troy " I knew he was bs me. Stating what a big house then thinking he could charge whatever is beyond rude but it's Troy's company and I had spoken with Troy. I was not going to debate with these two guys who were clearly doing what they knew was wrong. Mind you they chipped the new door frame and knew they did and didn't say a word. I waited to see and nothing. When Troy asked about my mirror he didn't say anything about a mirror fee, he just explained the insurance coverage on certain items. Five hours at $150 equals $750 right? Nope apparently it was a whole new hourly now. The "big house " meant the hourly went up. 5 hours cost $1,083. $633 dollars more than the original $450 and $333 dollars more than the $150 and hour I was quoted. Who would have even carried that much after being quote more then half of what they charged afterwards. I gave them money that was to rent the U-Haul I needed to move the rest of my items which is more then what they moved. I called Troy the following day I hopes to clear things up, get a portion of my money back for being charged incorrectly as well as damaging thw new door frame as when we first talked he gave me his spheal about how long he's been in the buisness and how he did things the right way. Apparently that was just a line kinda like his quote was. Jsut a way to get you to use his company and then up charge whatever they decide that day afterwards of course. If you want a quote don't bother going to them, it's not a quote clearly. Make sure to carry more than half of what he discusses because they could change the hourly rate at anytime making the whole point of talking prior to that pointless. Doubt he'll reach out to give me my $273 extra back let alone care about the damaged door frame. They can't say it wasn't what I was quoted because $195 which was the upgraded price would still not equal the $450 discussed and 3 hours. The math is not matching. Not worth the money spent when you never planned on having to pay that. Funniest part is I told him I read a review about a lady saying she was charged these things afterwards and he said no way could it have been me, I would not change it after the fact I would've have ate the cost cuz I keep my word, he stated she must've been talking about another company. Now I know she wasn't, because the same thing happened to me. Don't believe his lies just like his quotes. Better off getting a couple guys from U-Haul app at least you pay prior so you can't be charged more afterwards. Good luck to those moving, if only everything wasn't a scam now days.

Called Troy's for a quote and he arrived on my doorstep the next day. Gave me clear instructions…read moreon how to pack stuff and also advice to save me $$. His guys showed up and carefully moved most of my furniture. They even helped with a broken uhaul truck. They stored all my stuff overnight and showed up the next day and carefully unpacked and set everything up on a cold rainy January. Great people to work with.