If you go there at 5pm or after to buy a larger item. 100% they will not be willing to sell it. I…read morebeen told 2 times, I need to comeback tomorrow morning. Did not want to get the items from the back. Just this location. I start work before they open and get off work after 5. They have a great can't help you attitude.

I went in looking for a drain snake that wouldn't cost me an arm and a leg. I actually found what I…read moreneeded in a short amount of time. Unfortunately, that meant that I had plenty of time to look around the store for everything that I didn't need. Don't give them your email address. You'll be bombarded with emails for everything under the sun. The prices are reasonable though.

Around Charlotte, there are a few REAL hardware stores that remain. Unlike the big box stores,…read morethese stores specialize in tools that work and real customer service. A few weeks back, I visited Potts Hardware for the first time to find a "ring spreader." I didn't know what it was either but I purchased one at one of the big box stores, came home to spread the rings on my truck and the tool broke. Literally broke in two. Went online to see if I could get one on the website that is named after the Brazilian rain forest and they only had the bad kind as well. I decided to try Potts to see if they had what I needed. It's a REAL hardware store so tools, fertilizer, seed, nuts, bolts, and more. They had exactly what I needed at a great price! Earlier this week, I stopped back in to Potts to get a few keys made. Most places are relying on machines to cut keys and the machines don't always get it right. The guys at Potts custom cut two keys that worked perfectly! They've earned my business - period. So the next time you're standing in the big box wondering if someone can help your version of a "ring spreader", check out Potts.

The folks at Potts Hardware are the best. I have been a customer for over 25 years and you will…read morenot find any hardware store in town that will give you better service.

I like this hardware store compared to the big chains. They have personal and friendly service. I…read morecan never walk in the store without someone asking me if I need help finding something. Prices are very good with some items and pricier with others compared to the big chains so it really averages out. Plus it is much closer to anyone in Marshville so you can add gas price savings to that and it is worth going to get your everyday hardware needs.

From the owner: Complete hardware store; plumbing, electrical, paint, hardware, hand and power tools, lawn and…read moregarden, heating, furniture, and more!

This is a gem of a store! If you have ever wondered what a truly old original hardware store is…read morelike that has been mostly untouched by time, look no further. The staff are nice and friendly and willing to help. This store has tons of items your big box stores could only dream of selling. Great place for those items that are tough to find but not in most retailers. The screws and nails are still sold by the pound! They have been in business here since 1899! Thats over 125 years in business. Come by and take a look an a living piece of history, you will be sure to leave with something.

hardware hardware hardware... you want old timey hardware in a historical setting this is that…read moreplace! I've been in a few times buying things and I'm still not sure if this is a working hardware store or a historic site. There's tables full of tools and merchandise and bins of fasteners and they'll cut keys for you and I've even purchased gardening tools here but they just might be functional souvenirs from the coolest gift shop ever ;-) Really, there's spare parts and fluids and coatings in wall cubbies for things that were old when Moses was young; an amazing array of scythes, buck-saws, and other implements of indeterminate age but obviously well used and cared for as you would expect in these surroundings.

Home Depot, you missed a sale because of your sub- standard delivery process. Our refrigerator…read morebroke and we had a freezer full of food. We needed a new one immediately. We visited your Rivergate store and asked when could we have a new one delivered. We were told it would take 4 days!! We didn't look at any refrigerators and immediately left the store. We went up the street to Lowe's Home Improvement. They advertised next day delivery!! We happily purchased our refrigerator from them and it was delivered less than 24 hours after we purchased it. Food didn't go bad and we are happy customers. Seems like to me, Home Depot needs to hire more Process Improvement Engineers!! Hey, I might know of an excellent engineer!

A decade since my First To Review in 2013 and I'm back to update. I needed some things to work on…read morethe Sprinter van and this time, I'm in the limber department. I picked out the pieces and found an orange apron, asking him to cut them as I needed. For the first time, he said that he couldn't cut it long ways. Odd, but okay. So I pivoted and found a piece that would work. The store is tidily laid out and has just about everything you could possibly need for your home improvement project from lights to tiles to power tools. There is a ton of lumber (check it carefully - it is sometimes stored outside and gets rained on), hardware, kitchen appliances and toilets. If you have the skills, they have the stuff you can turn loose on your house. Or for me, van. If you can do your shopping at a more local hardware store like Blackhawk Hardware, please do. But today I'm in Steele Creek and this was convenient or I would have gone there. The new lumber I needed ended up working out well, possibly even better than what I had originally planned. [Review 545 of 2024 - 3602 in North Carolina - 21576 overall]

Ace is the friendly hardware place, and it was certainly so today. I'm working on rewiring the…read moreplumbing in the Sprinter van and need all sorts of stuff. This was my first stop on this journey and I'm still trying to work out what I need and how this project is to be accomplished. I was greeted when I entered Carroll's Ace Hardware and asked if I needed assistance. I do, but I'm not ready yet and so I was able to browse, ponder and figure out what I am doing and what they have. After a bit, I have some ideas but I'm not yet ready to commit. But when I am, I'll be back to here to get the bits. [Review 564 of 2026 - 1425 in South Carolina - 25746 overall]

Ryan helped me so much! I needed to get stainless steel screws for my husband to assemble chairs…read more One was stripped. Ryan was able to file it so that it would work. He even let me use his phone to call my husband for clarification as I left mine home. Customer service is always excellent and friendly. They make sure that you get what you need! Ace IS the place to go!

Came in after visiting Grainger didn't have what we needed. Little Hardware had quite the variety…read moreof options to choose from in various categories. We picked up the items we needed. Staff was helpful and friendly. Great spot to pickup things like hardware and other items you may not find elsewhere, outside of Lowes and Home Depot. Locals recommended we come here for the items we needed.

Best hardware operation in the Carolinas. They have everything. Customers are homeowners like us…read morealong with contractors and trades people. Super helpful and knowledgeable staff to guide you to what you are looking for and they are able to advise you on uses and options. I like that you can buy items by the foot. I was looking to buy tubing for our irrigation system and could only find it in 10 & 20 foot coils at Lowe's. All I needed was two feet. Bingo: I got exactly what I needed. They do have reloading supplies, so ask. One of the best. Well deserving of a five-star rating as "exceptional/best."

Well stocked Ace Hardware shop. Everything I needed was readily available. The staff was very…read moreknowledgeable and helpful.

Service and food quality was very good. Seems even if you pick up through yelp you have to go…read morethrough a delivery org like grip hub