I called Extra Care Carpet Cleaning to have my carpet cleaned because my off white, slightly tan short pile carpet had many dirty soiled areas especially the entry way & hallway. I thought the dirty areas were so bad that I might have to get new carpet but I thought I'd try to have it cleaned first to see if I could save the expense of buying new carpet. I had called many companies in the Thousands Oaks but they were so pushy or did not take the time to find out what my needs were. When I called Carpet Care I talked to Roxanne, she educated me on the benefits of having my carpet deep cleaned vs chemically cleaned. This company is so professional, prompt & thorough. I was amazed how clean they were able to get my carpet. It looked brand new & brought back to life into it, all the ends didn't seem squished down, there were no winkles, all of the dirty dark areas were gone. I high recommend this this company! read more

Can't say enough positives about Bill, Roxanne and Shane and the work they do to clean and maintain the beauty of my carpeting. I have used them for all my carpet cleaning since 2004, at both my residence and rental properties. In addition to the normal cleaning and maintenance over the last 15 years, they also helped when we experienced a water leak. Instead of having to use a restoration company, which wanted to cut away a portion of my carpet, Extra Care was able to remove the excess water which allowed the carpet to dry withhold molding. Instead of have to replace the carpeting, I was able to simply lay the carpet back down in place. Luckily, Shane has joined forces with his Dad so I will be able to use them for years to come. They are terrific and I would highly recommend them for anyone who needs carpet cleaning. read more

I love Extra-Care Carpet Cleaning! They are the most professional carpet cleaners I've ever had. They go the extra mile to make sure that all of my concerns are taken care of... I'm not an easy customer because I want clean carpet but am very sensitive to the chemical smell! The steam cleaning that they do is very gentle on the carpet so it doesn't age it, but also effective. I had the whole house done and feel like I live in a new home! The owner actually does the cleaning himself and you can tell he really takes pride in the business, and it shows. The staff and other workers are so pleasant and friendly too. I find their pricing to be reasonable. I wouldn't use anyone else! read more

Very happy with Extra Care. I had urgent situation and they responded right away. They promptly returned my emails, and were able to come same day even though their location is not close by. Oscar was friendly and professional. He did exactly what I wanted. Other services were offered but I was not pressured to take them. The job was very thorough and more reasonably priced than other carpet cleaners I have had in the past. I will definitely recommend to friends and family. I had carpets cleaned, including treatment for pet stain, odor; and sofa and love seat cleaned. Karen H., Thousand Oaks read more

I have been using this company for a number of years, have recommended them to friends, and as a realtor have recommended them to clients. They are the best carpet cleaning company I know, they have always done an incredible job, even when we have had pet stains that seemed impossible. I have also had them clean travertine floors which they re-sealed, and the floors looked wonderful - after living in our house for 10 years, we were asked if we had just put new floors in. Bill, Roxanne and their son are prompt, professional, reliable and friendly. You can't go wrong here! read more

After Extra Care cleaned my carpets they looked brand new, and my travertine has never looked better. Other contractors left my baseboards dirty from the dirt being splashed on to the baseboards from their machine. Extra Care leaves everything looking brand new. I won't use anyone else. The carpet cleaning product doesn't leave any type of soap residue. They were also able to get out nail polish and coffee stains. Everyone is very nice and professional from the lady booking the appointment to the people coming to your door. read more

I wish I could give Extra Care 10 Stars bc they are FANTASTIC! Ive used them now for 14 years n Ive nevered have had a problem with them! Bill n his son, work there butts off n always do such a GREAT job! I have revered them to many of my Friends n they are still using them to this day, just like me!! Roxanne, Bills wife, is always so nice on the phone n always works with ur schedule to make the appt! Prices are very Fair! read more

A friend recommended these carpet cleaners and they are fantastic! My white carpets look and feel new again. And i also added cleaning to my dining room chairs and kitchen chairs last minute and they happily said yes! So easy, so efficient, so great to work with in the home, I highly recommend them. I will use them again. And actually told many of my friends to give them a call! read more

We've used Extra Care Carpet Cleaning, a family owned and operated business, for several years now to clean and maintain our light colored wall to wall carpeting. We've always been more than satisfied with their prompt and professional service, and their ability to remove even the toughest dirt and stains. They truly are a five star company and we highly recommend them. read more

Bill and his son were great! Super thorough and also mindful of other things in your home - they kept any dirty rags in a designated bag away from furniture and had protectors they used on corners so the hose wouldn't rub against the wall. Our cream colored couches we've had 8 years look bright and clean. Very friendly and efficient! read more

We have used Extra-Care for many years and Bill always does a great job. Our carpets look brand new every time they finish. They always show up when they say they will and are reasonably priced. We totally trust them to do the work while we run errands. Family owned local business that we love to support read more

Extra Care came all the way to San Diego on his way to his vacation and took the time to clean my whole house in Rancho Santa Fe. He Did an Excellent Job. I Highly recommend him to anyone in the San Diego area, since he visits here often. Just schedule him anytime and he will be down. J. Lewis read more

Thorough. Not the cheapest but the work reflects attention to detail and thoroughness. If you are looking for the cheapest and quickest for an apartment for instance look elsewhere. If looking for a deep professional cleaning for your home, these are the pros to call. read more

Absolutely wonderful! I had called another company and they had to come back twice to fix their job, after they left the second time (stains still on my carpet) I called extra care. They came the next day took those stains right out and were so friendly! read more

I had Bill and his son out to clean my 10 year old carpets in 4 bedrooms and in a hour and a half they made them look like they were just installed. Great job would, very efficient and would definitely use there services again. Very happy customer! read more

Shane came out and did an excellent job of cleaning my carpets. He took his time and had me make sure I was happy before he left. I was very pleased with his work. Carpets dried fast, with no problems. Would definitely recommend using Extra Care!! read more

We have used Extra Care for years. They have consistently exceeded our expectations. We use them for our regular carpet maintenance & they have cleaned travertine flooring for us. Top quality work. Not to mention they are super easy to work with. read more

Great guys! Arrived on time, very professional. My carpet looks amazing and smells great! I was left with both a business card and a nice size squirt bottle of special spot cleaner. A great way to advertise!!! read more

We own a rental and when it was vacated, it was in dire need of deep-cleaning and stain removal. We are very pleased with the outcome! A job Well Done! We highly recommend this company. Thank you! read more