I originally hired another company to clean my carpets and had already moved all of my furniture in preparation for their arrival. Unfortunately, near the end of their scheduled arrival window, they called to cancel. Needing my carpets cleaned that same day, I turned to Yelp Projects and quickly heard back from Prestige Home Services. They responded promptly and were able to send a technician within 30 minutes. The technician was professional, courteous, and worked efficiently. The carpets look great, and I truly appreciated how quickly they came through when I was in a bind. I highly recommend Prestige Home Services for their outstanding customer service and quality work! read more

David was very professional and provided prompt responses to my questions and requests. Thank you!

Awesome service, super responsive, and came quickly. Job done beyond satisfaction!! Definitely recommend!

Fair price, tech was on time, and the cleaning/pet odor removal was very effective. Will use again. Thank you Dave and crew! read more

Very satisfied with their services, reasonably priced. Would use again. Highly reccomend. They went out of their way to make sure I was happy with the results. Thank you! read more

Thank you David! I live in Santa Clarita but my 78 year old disabled uncle lives in Thousand Oaks. I received an early call this Saturday morning that he'd fallen (he's right side paralyzed) hit his head and with his paralysis struggled to pull himself up leaving a trail of blood all over his carpet and the sofa he pulled himself up on. I called Prestige Home Services seeing they were a locally owned business and David, despite having other appointments, made it to my uncle's house within 20 minutes. I'm so appreciative. He even sent me photos of the stains post clean up. Thank you so much! read more

Fast and efficient! They confirmed the appointment quickly, gave a great price and were fast and efficient! Gavin and Trevor were so polite and quick, I was shocked how quick and good of a job it was, They had to move the van a few times and were so nice and did not act bothered at all! read more

It was easy to book, the team arrived on time and did a great job, and the pricing was reasonable! Will definitely use them again.

Love using local / family owned business that really care about quality and hire local young adults. I had them polish my stone countertops. Freshens up my whole kitchen. Tile floors, wool area rugs and sectional always clean and no harsh Chems. read more

Very sorry to leave a 1 star review, but the communication on the part of this company was useless. It took 2 days to get a response - the owner was on vacation, fine - but when we finally made the appointment for upholstery cleaning, we moved around furniture, put the dogs in another room, made work and appointment schedules around the visit - and when the date and time arrived, no one showed up. Wifey finally got a text back - the service was put on the wrong date. We are busy people and redoing all this takes some effort. Poor management on the part of the service. read more

Prestige Home Services - Carpet Cleaning Near Me - Thousand Oaks, California

I am thrilled with my experience with Prestige Home Services! I decided I wanted to get the tile floors steam cleaned in our new (to us) home, and by the end of that day, the floors had been transformed beyond my imagination. I had no idea how dirty they were, until they were cleaned! I had great communication with David the owner, and Steve who did the work was friendly, knowledgeable, and obviously did an amazing job. Also, very reasonable pricing and a clear, honest quote. I realize this review is very enthusiastic for a cleaning business, but I mean every word. I cannot recommend this company enough. Call them! read more

Excellent response time and immediate service. Very professional job done well and efficiently for a very fair price. Friendly, courteous team! I will hire them again to clean my area rugs and more. Thank you David! read more

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We had been loyal to another carpet cleaning service for years, and each time our former cleaner would return, I was less and less pleased with the carpets. I kept questioning myself, thinking it was my imagination that the carpets didn't look much better after getting cleaned. Finally, the last time the other guy came out, I saw no difference in the dirty color of my carpet, so I told my husband, "That's it.... I'm looking elsewhere next time." Yesterday was the "next time," and Prestige Home Services became our NEW cleaner of choice, and yes, because of Yelp. Jonathan came out, surveyed the scene and gave us a quote and his opinion about the condition of our carpets and what he thought he could do. Well, in under 2 hours, he had completed our two-story residence, and even wet, I could see it was as if a miracle had happened here. Carpets were a million times better, and on top of that, it didn't take forever and a day for them to dry. I am sooooooo happy with how they turned out. We have pets, and while there are a couple of areas that will be forever stained, there is now a vast improvement in the color, feel and overall look. VERY, VERY pleased. We will certainly be using Prestige from here on out ! Prestige saved the day.... and our carpets !! read more

This is the third time I used Prestige Home Service and I couldn't be more disappointed! The technician was not efficient. He claimed that he would not be able to remove certain stains because of the weave of the rug. After he was done I did express my disappointment. I had to call another carpet cleaning service and they were able to do the SAME room with no excuses and for $50 CHEAPER!!! They left my carpet like new. NEVER AGAIN!!! I'll stick with what works best. read more

I contacted these guys for a terrible mess in one of our bathrooms, hallway and a bedroom. Despite the severity of the mess which included bodily fluids, they came within 20 minutes of my call, did a great job and gave me an amazing price. On top of that, they even left me one of the eco-friendly chemicals they used so I could have it for the future. I highly recommend them and will use them again. read more

After not getting a confirmation on time I checked in with Prestige only to be told at the end of the day before the appointment that they would not do the job because they didn't want to be liable for the grout in my shower. Understandable- but could have notified me as such for days, not at the 11th hour. Then two hours later I received a text asking if 9a the next day worked for me. Uh, yeah no. Cancelled the device and went with someone else. read more

I called Prestige Home Services to have carpet, sofa and rug cleaning for my house. I spoke with Wendy who was just amazing and accommodating. I had a busy work day that day and could not be home until 2PM at the earliest; she called me back to arrange it so someone could come by 3PM so I would not have to rush home. That was very considerate on her part. When the employee (Jonathan) arrived, he was courteous and engaging. He saw the spots that needed cleaning and did a fantastic job on the spots on my sofa, carpet and rugs. He was upfront with the pricing and told me how much it was. He was very professional and a delight to speak with. I had such a wonderful experience and my carpet/rugs look great now. I will most definitely use them and recommend them to others. read more

Good communication, on time, and reasonably priced. And they took Venmo as a payment option. Couldn't have asked for anything better.

Service and results I got from carpet care was beyond quality and my sectional was extremely very white and I will definitely used them again in the future. I will also recommend my neighbor in Fillmore, CA who visits my home take a look at the finished product. I was also impressed with the technician expertise and knowledge provided for care and maintenance to reserve and maintain the appearance. Very Satisfied! read more

We'd found Prestige by their awesome reviews here on Yelp as well as Google. We'd read one experience after another from their happy customers, so we thought we'd give them a try. Jonathan our service tech showed up on time and was super friendly and professional! We'd had a couple additional questions for Wendy the owner, who was also great to work with. I strongly recommend working with this locally owned family business! read more

Quick response, great work, fair price. Would recommend for sure. Carpets haven't looked cleaner.

RV Upholstery and Carpet Cleaning---PERFECT!!! Thanks to Prestige our never cleaned before cream-colored upholstery and carpet looks brand new. Andrew called when he was on his way, showed up on time and was super friendly. You can't go wrong with his highly professional work and reasonable price. He also threw in some spot cleaner and recommended not to use Resolve (which I had been using). Worth the 1 1/2 week wait---I'm so glad he's busy but not surprised. Thanks Yelpers for your recommendaton. read more

I had a bad stain on an area rug from my dog. David answered the phone when I called, came promptly and worked diligently. He is personable, friendly and extremely knowledgeable about rug fibers and types of stains. He is very reasonable and honest about whether a stain will most likely come out or not. We will definitely use him again. read more

David did a great job getting dog urine stains and smells out of my rug. Professional and great service; would definitely use again!

I don't use carpet cleaning services very often I found David on Yelp, he had great reviews so I thought I'd give him a try. I'm so happy I did! He was quick to respond to my messages, followed through with what he said he would do, sent messages to update me and remind me about our appointment, and showed up early on the day of. He was friendly and did a beautiful job cleaning my couch and getting stains out I wasn't sure could come out. I highly recommend Prestige Home Services read more

I've been using this company for 7 years, we have pets and a high traffic household so I consider a carpet cleaning service part of our regular maintenance schedule. We have rugs, upholstery, mattresses etc cleaned about 4x a year and I have stuck with Prestige through all of it because they show up when they're supposed to, they're responsive, knowledgeable, affordable, and stand by the work. We had one occasion where I felt like something still had a slight odor after a new puppy came into the household and they came out and redid the work for free even as I insisted on paying. There are plenty of companies who just want to be able to perform well enough in order to invoice for work so when I find one that's interested in making sure I get the full extent of the work I paid for I stay with them for as long as possible. read more

This is the second time we called Prestige Home Services and they are just as great as the first time. Their prices are competitive and their staff are professional. They made our carpet look nearly new!! Jonathan did a great job and was done faster than expected! We recommend them!! read more

Fantastic turn around time and extremely fair pricing. I used their services to clean up a pee stain left on the carpet by our dog the night before. They were in and out in 20 minutes and were able to fit me in the very same morning i contacted them. I'm looking forward to using them to do our entire upstairs in the upcoming weeks! Thx guys. read more

I got my time floors cleaned by then today !! What a difference it made ! It was totally worth it . The guys who came did a great job . I highly recommend them and will probably do this time cleaning regularly read more

Prestige Home Services - That is my kitchen , came out looking so clean !! - Carpet Cleaning Near Me - Thousand Oaks, California

We've had them clean our home carpets and various rugs around our home several times. The techs are always very personable and help to move furniture. We've always had great results read more

Love using Prestige! Wendy is always super personable and goes out of her way to put you on the schedule. Most often we get next day service and I love that they are always one time. Jonathan is fantastic, always does such a great job on our upholstered pieces. I can say enough about the overall customer service I always get and their pricing is great. read more

Saw them working next door and the tech Jonathan just working it. Read all the great reviews and just had them clean our carpets. Knocked it out of the park! Jonathan is the real asset here and just a nice competent individual. Really worked hard getting stains out and just won't give up. Price is competitive and always in communication from start to finish. AAA company and highly recommend. read more

I have an old dog who recently started "leaking" on the upstairs carpets. These guys came out at last minute notice cleaned all carpets with a smile. Very reasonable prices too. read more

Prestige is a well-oiled machine- once you call you don't need to worry if they will show up. They give you a two hour window, confirm it with an email, and then the service professional calls you with a fifteen minute warning (which totally helped us since we weren't on site). Jonathan was very polite and worked hard to get the tougher traffic areas clean for us. Very pleased. read more

I have used Prestige in the past and really liked the service performed. Unfortunately, that is not the case this time. I always stay at my house while the work is performed. This time, the enthusiasm of the cleaner was not there. The work was way below prior visits and the carpets look almost the same. I recommended Prestige to a friend and they pretty much had the same comments. Too bad, I thought I had found the perfect carpet cleaning company. read more

This place deserves all the good ratings it gets on here. I found Prestige on yelp and chose them since no one had anything bad to say about them. We had a roommate who had two cats. These cats didn't know how to use their litter box very well, and the room had a powerful cat urine odor when the roommate left. It was bad enough that we couldn't use the room, but whenever we turned the air conditioning in the house on, it would pull all the cat urine odor out and blow it all over the house. Prestige was very good at managing our expectations. They explained that they would do everything that they could, but if the urine had soaked into the padding it would still smell when he was done. He tried really hard, and the room is still drying, but my air conditioner just kicked on, and no urine smell! I'd tried every home remedy and carpet cleaning rental machine, and one hour with prestige and the problem is solved. I also liked how friendly everyone was. I called stanley steamer for info and the guy kept asking me if i was just "price shopping." When i called prestige for info, they gladly gave me a ton of info on what their cleaning process was. Very nice people. read more

This company is GREAT! Setting up the appointment with Wendy was easy, the guys (Jeremy and a young associate) got here as promised, on time. The price was right, and they just did a super job cleaning my small (very funky) apartment carpet. Much better than I expected. I'm going to recommend them to my property manager, who manages many properties like mine. He probably uses them already, but great work deserves these kind of accolades. Couldn't be happier with their professionalism! Great job. read more

I have now used Prestige twice, once to clean all my carpets and again to clean grout in the tiled areas. In both cases the work was excellent and pricing was less than I've paid for big name cleaners. I'm not exactly local to Prestige, I'm in Woodland Hills but they were recommended by my neighbor so I gave them a try, and I'm glad I did. read more

Can't ask for any better than "Prestige Home Services" - On time, friendly and cleaning turned out perfect- great pricing too. We have used their service twice. We would definitely recommend this company! read more

I received this referral from a friend, called and was able to ale an appointment quickly. Carpets and upholstered chairs were cleaned very thoroughly and quickly and dried very fast. Technician was very polite and professional. I will be using them again. read more