Pest pro was worth it for a small mouse problem and minor roaches. I talked to a young man on the…read morephone at length before the appointment. I explained that the technician must arrive prepared to assess and treat in ONE appointment. I specified that he must move appliances, stuff gaps with steel wool, get under radiator covers and plug holes with foam-- no more but no less than that. Pest pro was the third place I called and the only place that was willing to meet my requirements of coming prepared to plug up and treat. The other two places said they needed to do an assessment which in my experience can mean just forcing you to pay and stay home all day twice instead of once. The person who showed up was new to the job but came prepared as requested and did a great job. They plugged behind my stove, placed traps behind my fridge, plugged under several radiators, and left glue traps out. In the end a wooden trap that I placed caught the mouse and I haven't seen another since. I'm pretty certain that the kitchen mice were coming in behind the stove which pest pro mouse-proofed well. It was $325 in the end but it only took one appointment and the problem is totally solved so I would use them again, though I don't think I'll have to because they really sealed up the place and recommended some follow ups which I can do myself for larger holes that they couldn't handle wit steel wool and foam.

I highly recommend the company for pest problems. The guy that came to perform service was…read morefriendly, professional and did a through job. He explained everything that needed to be done, performed the required service, and then told me what to expect in future. It's been a few weeks and I've seen no bugs at all. I can't speak highly enough about the job he did.

Marvin was absolutely amazing! He was professional and knowledgeable. The service techs just keep…read moregetting better! He left me with confidence that the pest problem was solved because he made sure all holes were filled and my "Stewart Littles" have no entry points! Thanks again Best at Pest for making my home a comfy place again.

I never write reviews, yet I am compelled to from my continually exceeded expectations with Best…read morePest. Incredible professionalism, effective service, accurate and honest assessments, affordable and comparable prices, and a kind local family to work with. I originally hired another company (with good ratings) that ended up costing more, being less available, and provided less effective solutions. We live completely in the woods, in an old funky house, full of holes, and Best Pest has been able to give us peace of mind and mitigate all our pest situations. I would give them 10/5 stars if I could.

Germaine was absolutely amazing. He communicated consistently from start to finish, arrived on time…read more(actually early), and was incredibly respectful of my schedule--never once making me feel rushed or pressured. That level of professionalism is rare these days. He clearly knew exactly what he was doing and approached every task with patience and confidence. On top of that, he was a genuine pleasure to work with--funny, easy to talk to, super understanding, and with a great personality. No attitude at all, just calm, focused, and attentive. Every single concern I had was addressed thoroughly. I would hire him again without hesitation--100 times over. Supporting family-owned businesses like his makes the experience even better, and I'm happy to do so. Highly recommend.

Thorough, efficient, friendly! I will only use Germaine in the future. Fair prices and follow up…read moreservice. Highly recommend using this exterminator.

Technician came on time, hope he did a good job. The results will be seen a little later. We…read morereceived relatively good price and for now pretty satisfied with the service. Will hire this company again.

Excellent service. I was born and raised in Brooklyn and still live in Brooklyn. No matter what…read moreyour address is, every homeowner must keep a check on rodents. I've had several pest control companies and I I have to tell you this company is top notch! They do way beyond just setting traps and laying down poison. I was very impressed and so was my husband who is very particular and hard to please. Just make sure about price quotes. Besides that this is a really efficiently great company. Book them now.

These guys are truly the best. I have been using them since 2023. Michael is extremely responsible…read more They never disappoint. Highly recommended!

Love Billy and Xavier! These guys were the most reasonable and also most polite in terms of…read morescheduling and pricing! We got some pretty ridiculous estimates, and weren't even offered a second visit which was free with nyc pest control. Billy is the owner and he was so kind, courteous, and the easiest to work with. I've done the leg work for you. No one beats his prices and honestly you're getting quite the service too. Don't trust anyone else to get rid of pests for you! Thank you Billy and team!

My grandmother recently had a termite infestation in her attic, which was followed by extreme…read morepanic! Larry was fast to pick up the phone and answer all my questions and concerns. I wanted to tackle this situation fast as well considering my grandmother's age. Rob was dispatched the very next day! He explained in detail how and where these bugs were coming from. Their prompt and professional service is worth every penny! Quality does cost, so i didn't mind paying for their premium service. Thanks again Larry and Rob!!

As someone relatively new to NYC, I had never before lived in a place where I had to get pest…read morecontrol services. I was stressed out about the increasing roach activity at my place but was skeptical about effectiveness of hiring an exterminator. Given the price of Top Notch Pest Control, I had high expectations. Robert, the technician, came out to my place twice, once for the initial treatment and again for a follow-up. After the follow-up, the activity had gone down so much, more than I expected. Additionally, Robert provided great tips for prevention, was pleasant to talk with, and made a stressful situation much easier to go through. While I don't have other pest control services to compare with Top Notch, they do seem to do quality work, if all of their technicians are like Robert. Thank you!

Roaches are my biggest fear, so seeing one in my apartment was horrifying. City express responded…read morequickly to my messages, and sent someone out the same day. Joe was kind, knowledgeable and friendly - he confirmed the roach was gone, but still set preventative traps and sprayed. I couldn't be more grateful for the peace of mind!

I've been having a problem with " bugs" I decided to call this place . Ron was so helpful ,…read morefriendly , and professional .he set everything up Joe Rodriguez came . He made us feel comfortable in knowing he was going to solve our problem . He was so good and answered all of our questions . He was friendly and courteous and did an amazing job in locating bugs with a flash light . he laid down traps etc . I'm telling you this company is good . You won't be sorry .

First time with a certain kind of pest problem and Diamond was ready - they were the first to…read morerespond and were approachable. I was still doing my due diligence to make sure I was an informed consumer and from the 3 or so proposals I got, Diamond was the best price by a noticeable amount. Their work also comes with a guarantee (which I am hoping to never use). Their work was professional, efficient, and very patient in answering any questions we had and addressing any concerns.

Thank you Syed for coming fast and helping us! Professional, friendly and knowledgeable! Would…read morerecommend to everyone who needs their services!