Took my kids here for the annual trip to fill up mom's stocking!…read more When we got someone to help us, they were very helpful. But there were more than a couple times where it was hard to get an employee's attention, or they were trying swap shifts, etc. I get it. Not a huge deal but something to think about. I'm a dad looking lost walking around with three kids. I could've used help for the whole time and I definitely spent enough in the end. Several times they said that this location didn't carry what I wanted, but another location did. And lots of the things on the list were sold out even if they were carried in the store. What I really like is that they were able to help place orders for the things that we couldn't find in store to get them shipped to our house. Interestingly, the last thing on the list that they couldn't order even online... I could order from target. Weird. The service was friendly and the products were good. It's just tricky with inventory because this happens to be the location closest to us. Thank you for the folks that made this trip fun in the end and were excellent with my kids!

This ulta is always a little messy and very slow service. I have gone for several pick up orders…read moreand it's always a mess. I prefer the park lane location!

I was in the neighborhood and needed to grab a few hair products. I stopped into BPolished, Leslie…read morewas very helpful and friendly. She knows her products. It was nice to have someone actually willing to help you now a days. Thank you Leslie for being a good person.

EDIT: Attaching company's email response below…read more.. I will never come back here. They sold me a product that burned my entire body and said "all sales are final". They offered nothing, not even store credit, the manager shrugged and said they'd tell the product manufacturer. Terrible customer service and so disheartening from a Black owned company. They lost a loyal customer.

I had a fantastic haircut experience with Fitsimti! She was an amazing listener. I explained what I…read morewas looking for and she really took the time to understand my hair and help me figure out the best style for me. She was patient with all my suggestions and offered great input of her own. Highly recommend booking with Fitsimti if you want someone who actually listens and delivers!

I have been an Ulta shopper for over 30 years and never had a problem. I bought a lipstick and lip…read morepencil, however, once home, the color was wrong. I went to return them, and was told, no! They could not do it without the boxes! Never, in all these years has a box been an issue! She called the manager over and she said the same thing! I've been to my other two Ulta's and asked about the box issue. EVERY reply has been, NO, you don't need the box ! Needless to say, I won't be going back to that Ulta.

This is a super powerful company. The products are simply amazing. The staff has everything to do…read morewith with the company be so great. I felt that there was no dumb questions. They had makeup for work,clubing, costume party's. Brush's, makeup bags, hair products. They have it all. Love love love

I went there today and it was an empty building and I know it was the right place because I've been…read morethere many times before. I called the number listed and could never get an answer.

I see that my last review was from 2017 so it is time for an update. We went to the Galleria in…read moreAugust 2026 and it had been a long time since we were at this mall, about seven years. This time, we stayed at a nearby hotel and walked into the Galleria so we did not have to deal with traffic and parking. The last time we were here, our impression was that the mall was mainly upscale, expensive stores. In 2026, there are a lot more moderately priced stores that are intended not to be so exclusive. After walking around for a while, our main activity was for the kid to do ice skating. It is basically $20 for unlimited skating, although it has to be continuous. You can't leave and come back. The price includes skates but you have to buy socks if you did not bring any. She was not very good at skating to begin but got better and better as time went on. We were there about 1.5 hours and that was enough. The activity seems to be attractive for kids, teens, and even adults. There were even a few people who seemed professional level. The kid begged us to do skating again the next day so she obviously enjoyed it.

What an awesome mall.. coming here for the first time, and I was blown away with the number of…read moreshops and the variety of shopping experience in this mall . Parking was a bit confusing. I wish there was help in the parking lots. We initially thought the parking was outside Westin Galleria, but figured out that there were parking on the other side for the mall... good thing is the parking is free.. There's also a huge hotel right within the mall... there was also a skating rink, but in the mall and lots of them are enjoying their skates.. Name the brand and you have it here.. lots and lots and lots of shopping to do. Also Starbucks, juice, shops, and other places to eat within this mall. There was some work going on with escalators and had to walk around for other options... great location and convenient for anyone visiting Dallas.. slightly pricey with most shops.. worth the walk and time well spent here.. 4 stars ..

My partner booked a soap making class for our anniversary and we had the best time pouring, mixing,…read moreand talking with Jordan! It was so much fun and Jordan made the process fast and easy. He was very fun and hyped us up the entire time. He was also informative about soap techniques and did his best to guide us through the process of making our own loaves, and stepped in if we needed assistance. You get to pick your own scent, up to 3 colors, addons like glitter, oatmeal, exfoliants, etc., and what size you want (we did the half-size which is about 7 bars). I believe it was around $40-50 per person and to book, just call Buff City and say you'd like to book a soap making class! You'll receive PPE for your clothes and goggles for your face so you don't have to worry about the mess. The soap making process took only about 30 minutes to maybe an hour because we spent quite a bit of time picking out our customizations. The soap has to settle and isn't safe to use for about 3 days, so you'll have to return to the store to pick up. I came back a day later after making the soap to cut it, but you can choose to have them cut it for you if I remember correctly, and it was such a workout! I loved experiencing every part of the soap making process and didn't want to skip the soap cutting because this always looked like the best part from what I've seen on TikTok. Because I went a day later, the soap was already pretty solid and so it was difficult for me to cut, but I was able to do both loaves by myself so it's definitely doable! My partner chose one of Buff's already mixed scents to use (I think it was "Commando") for his purple and gold bars while I mixed coconut, honey, and oatmilk for mine! Both smell and look really nice in my opinion and I know this is an activity we'll do from time to time once we run out of soap. Thank you so much again, Jordan!!

Disappointing service On Aug 24, my 16-year-old daughter…read morepicked up a bag of oil infused Epsom salt she didn't realize was already open. Half spilled out, after immediately notifying the staff they asked if she planned to buy it. Feeling pressured and embarrassed, she paid full price, $20 of her babysitting money for half a bag. I called the store after my daughter came home, clearly shaken by the experience. The associate admitted he remembered the incident and that the spill was still on the floor. He also explained they often have open bags for customers to test. Rather than offering a replacement with me on the phone, he said it was "fine for them" she paid full price for a half empty tester product and chose to debate me on my logic. I can't help but feel like they were simply taking advantage of the situation. Accidents happen, but customer service is the one advantage brick-and-mortar stores have over online shopping. If stores lose sight of that, they lose their customers too. I imagine Buff City will read this review. I don't want a refund, I don't want a full bag. I just hope Buff City considers retraining staff to handle these kinds of situations and to prioritize customer care. Do better.

Skin Specialist of Addison/Allen are so awesome. 1st class in everyway…read more Amazing staff! Dr Catherine Millet is the best ever! Friendly, Smart, Caring just to name a few of my favorite things about her. She takes a real interest in your care and makes you feel like you are the most important patient she has. Regina is also Awesome and Amazing! I really give them 6 stars, but only 5 are available. Need a GREAT Dermatologist.... call Skin Specialist of Addison (also has an Allen location)

Dr Rodgers is nice but the treatment, follow up and her staff leave alot to be desired. They act as…read moreif they couldn't care any less and don't want to be there. They do not call patients back, harrass you for payment as soon as you walk in. They also have a nurse who is not onsite, she doesn't return calls. You have to call the office maager dorectly to get any help at this place! This has been a terrible experience! Do yourself a favor and find another dermatologist.

A variety of different types of items. Big and organized…read more Clean and great customer service

TLDR: great store but was followed for the first time. Will lose my business if they do this again…read more Just because I am black, doesn't mean I'm a thief! This is my go to beauty supply store for the past 6 years. They always have what i need at a reasonable price. Today the younger lady followed me and then acted like she was looking at merchandise. I guess when I walked towards merchandise near the door she thought she needed to ensure I didn't steal $40 worth of stuff. Seriously? I stared at her and when she realized I knew she was following me, she walked back to her register. I checked out immediately to get out of this situation and she looked up expecting me to check out with her. No ma'am! Walked right past and checked out with someone else. The other two ladies were kind, patient, and helpful. This is my typical experience. If I'm followed again and watched by the employees suspiciously, they will lose my business!!

Love love love Merci! She is so welcoming and warm. I felt so comfortable in her hands. I have not…read morelet ANYONE wax my brows in 10 years. She is the first and only person to wax my brows. I'm a medical aesthetician so I know good work when I see it. She is the real deal. I loved every second of my appointment

Mercedes is the professional you want in charge of your brows/lashes and etc. She takes the time to…read morereally evaluate what is going to work best for you and get you the desired results you're paying for. Honestly I've never been happier or enjoyed a session of eyebrow plucking as much as I do since visiting her studio. After complaining about feeling like my natural lash curl had decreased after being on long term acne meds she performed a lift and tint that brought my lashes back to life. Honestly, I enjoyed it more than I could have ever expected. She makes me feel comfortable to try new products and I trust her judgement after so many successful adventures.

Good selection of items. I usually only buy Mac lipstick and lip liner. I'm glad there's Ruby Woo…read moreavailable in a crème finish.

I don't even know where to begin. Misti saved me big time! I was having a full crisis 1 hour before…read morewe were supposed to take family photos and Misti from the MAC at the galleria went so far above and beyond to help me. The lashes I bought there were beautiful and exactly what I wanted. I already knew MAC makeup was highly pigmented and long lasting but I was also treated with such patience and kindness that it made a lasting impression on me. Thank you so much to the team at this MAC - you are the best.