This was hands down the worst service I've ever had at a nail salon…read more
I understand that not all salons carry the same products, and it was fine that they didn't have what I originally wanted. The problem wasn't that--it was everything that happened after.
The nail tech became visibly annoyed when I changed my service (after the manager informed me they didn't carry the product I requested). I agreed to just do a gel manicure, but when she brought out acrylic powder, I told her again that I only wanted gel on my natural nails. She questioned me about my first request, I clarified again, and from then on her attitude completely shifted. She ignored me, very obviously spoke about me to the pedicure tech in their native language, and then called over the manager as if there was a problem, which there wasn't.
From that point forward, she was aggressive and unprofessional. She grabbed my hand roughly, buffed my nails harshly, and clearly did not want to do the service. When I pointed out an obviously uneven nail, she barely corrected it. The final result was terrible:
* Uneven nails of different lengths
* Sloppy polish with streaks and residue
* Polish left on my skin
* A chipped corner on one nail
* Bumps where the nail bed wasn't buffed properly
* Cuticles completely ignored (just oil slapped on at the end)
This was supposed to be a $40 "gel manicure,"but looked like something I could've done at home in the dark.
To make matters worse, while I was paying, the tech came up to the counter, started arguing with the manager in their native language, pointing aggressively at the screen, and then stormed out. That is absolutely unprofessional behavior and reflects terribly on the salon.
I still paid, because I'm not like that, but I will never come back. Employees like this can ruin a business's reputation, and unfortunately, that's exactly what happened here.
I do not recommend this salon at all. Save your money, save your time, and save yourself the frustration.
