I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

I was very happy with the service at Dryclean 1-2-3 in Fenton. The dry cleaning was excellent…read more The clothes look great! Also, the clerks were helpful and willing to rush my order when I needed the clothes soon.

These guys are the best. My dog peed on the seat cushions of my couch and it was completely soaked…read morethrough. Not only did they get the smell completely out, but they put the covers back on the cushions, which is a job in itself. I can't remember the cost, but it was extremely reasonable. Very personable and accommodating. They pick up in our neighborhood on Tuesdays and Fridays and have everything back the following Tuesday or Friday. They once went out of their way to pick something up from my house after I'd forgotten to call for a pick up the night before.

I like lite starch and they do a great job. The prices are reasonable and they're always friendly.read more

HORRIBLE! First & last time!! Pressed a men's casual button down shirt & tried to pass it off as…read morebeing cleaned!! Even had the nerve to attach a tag noting special attention given on spot??? Yes, spot on shirt that wasn't there to start with. My husband mention the tag so I looked at the shirt and could not believe they tried to pass this off as being cleaned. Both armpits still had white powdery residue from deodorant! No wonder they have signs up " No Refunds". Haven't checked others items yet but going to take it all to our trusted long time dry cleaner.. so much for trying to save a few dollars if they won't clean them!!!n

Way overpriced. Just paid over $11 to launder a shirt for crying out loud. Beware and get a price…read morein advance.

We worked at the Plaza and wanted to support the Oak Cleaners to support their business. The…read moremanager was very sweet and Professional. Although they did not have gift cards. We were able to prepay for future services. They have reasonable prices and was happy to tell us about how the dry cleaning process works.

My wife and I have lived all over the country and this is by far the Best Cleaners we have ever…read moreworked with...and we take many of our clothes to the cleaners. I find the owners to be very professional and do a great job on our clothes. I am very particular on how my shirts are done and they have bent over backwards to get them right! We enjoy working with them and wish them the best in their growing business! Michael & Susan Duggan

We lived near Valley Cleaners for 14 years. They knew our names and were always friendly. I…read moretrusted them with everything we brought in. Three years ago I moved about 45 minutes away and forgot I gave them my daughter's wedding dress to preserve. They called out old home number trying to reach out to us. My son dropped something off yesterday and they asked if we were related. They said they had the wedding dress safely tucked away. I can't believe how wonderful and kind they are to hold onto the dress keeping it safe. I just picked it up today!

Not impressed. Saw great reviews so took a trenchcoat in. Asked specifically when dropped off,…read morecollar needs work on stains, would like scotchguarded too. Picked up, collar still dirty. Showed, was told "I'm sure we did the best we could". Agreed to try again. Collar was great. Coat, totally wrinkled, no scotchguard.

Last week I unexpectedly met the delivery driver as I was leaving and he was arriving…read more What a super Polite and Professional person. Up to this point I have only interacted via technology with Pleats. They make everything so easy. Place the bag outside twice a week get perfectly cleaned and pressed clothes back. It was nice to see the people are first rate too.

Clean, respectful, courteous, My dress came out beautifully…read more At first I thought the price a little high, but I remembered I haven't actually had any clothing dry cleaned in decades, and most laundries no longer offer dry cleaning. It was worth the drive, also.

Very fast and friendly service ! I had alterations and I left happy and it's so close to home.read more

A dog pissed on my bed. I realized this after I woke up in the morning, after smelling this odd…read moreodor all night when I would roll around. Luckily, this place is right up the street, and they got my down comforter back to new in just a few days. It no longer smells like dog piss, and my comforter is slightly more fluffy. Thanks, Mr. Kim!

Definitely the best option in town! Items are always cleaned well and the staff is very friendly…read more Prices are a little bit high, but that seems to be everywhere now. Overall happy with the service we've received.

Very helpful at getting our special family blanket cleaned and making it right!!…read moreI brought it in and the first and second we found some issues they stood by their word and got it cleaned!