I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

I went here and asked if they offered wash and fold services for regular laundry. He seemed very…read moreunsure but eventually said yes. I had about 1-2 loads worth of clothes (see picture)....Maybe it was the language barrier or something but when I went to pick up the order he shocked me saying it was over $408!!!! Egregious and disgusting. He argued with me when I asked if he was serious...I was beside myself and tempted to call the police...for what was likely 20 minutes worth of work.. I told the joke of an owner that I could have purchased a nice new laundry machine for that cost. He laughed in my face in response. He knew he was doing me dirty. Just Terrible. Stay away

Really good service at an affordable cost. Read about the place online and based on the reviews,…read moredecided yo try this place; quite a bit out of way. I am really glad I chose this place.

Been using them for 10 years, wife is very picky about dry cleaning but always pleased with service…read morehere. Good price, personalized service. Top notch.

I agree that Parkside does excellent work. However, I took cleaning in this week and was advised…read morethat i had to pay for my cleaning up front. I have been patronizing this cleaners for six years and had never missed picking up my clothing. I paid and questioned why I had to pay up front. Unfortunately, this practice makes me feel devalued so I will not be returning. Korean business have enjoyed tremendous support within urban communities. I believe they should punish bad actors and not everyone who patronize their business; if in fact that is what they are doing!

I happened upon Parkside Cleaners as they had the best reviews and ratings on Yelp far and above…read morethe other cleaners in the city/county boundaries I'd set for my search. Walking in, everything was clean and wide open. The racks of clean clothes fill the space behind the service desk. They're neatly arranged and sorted; it looks more like a department store of sorts than cleaners. They're neatly arranged have a small area partitioned off which appears to be a dressing room near a sign that states they offer alterations. The two women, sisters, who work the counter are both extremely friendly and pleasant. My first visit was dropping off a navy wool pea coat that I'd actually never had cleaned, but after spilling a large coffee on myself one day, it was pretty much forced. I've had two white dogs the whole time I've owned this coat, so let's just say it showed . When I picked it up, not only had they gotten all the coffee stains out, it looked better than brand new !!! I'll admit that I was worried about the paying upfront when I dropped off, but it was completely worth every penny!!! I'll be bringing more cleaning here very soon!

These guys are the best. My dog peed on the seat cushions of my couch and it was completely soaked…read morethrough. Not only did they get the smell completely out, but they put the covers back on the cushions, which is a job in itself. I can't remember the cost, but it was extremely reasonable. Very personable and accommodating. They pick up in our neighborhood on Tuesdays and Fridays and have everything back the following Tuesday or Friday. They once went out of their way to pick something up from my house after I'd forgotten to call for a pick up the night before.

Avoid. Ruined a brand new shirt and then offered me two off brands that "might" fit. I've used…read morecleaners in St Louis and Houston for years. Never quite experienced anything like it.

This dry cleaner destroyed my shirt and when I went in to show the lady behind the counter (maybe…read morean owner??) the shirt, she blamed me because I like my collars properly pressed. We got in to a shouting match and she kept indicating that the shirt collar was worn out and that it wasn't their fault. One side of the collar is fine and the other is shredded, obviously done by the cleaners. Had she simply apologized and offered compensation, I would have taken that, left the store, and never have posted this review. Do not go there and I will never bring anything to them again. These cleaners, and in particular the lady who handles the customers, know nothing of customer service. They're the worst and if I could give 0 stars, I would. For those in the area, go to Yes Cleaners in the Clarkson-Clayton center.

Clean, respectful, courteous, My dress came out beautifully…read more At first I thought the price a little high, but I remembered I haven't actually had any clothing dry cleaned in decades, and most laundries no longer offer dry cleaning. It was worth the drive, also.

Very fast and friendly service ! I had alterations and I left happy and it's so close to home.read more

Great place to go for your dry cleaning needs. They take good care of your clothes and they pick up…read moreand deliver. Tried a few services in the area and this is by far the best.

Tucked away in the plaza between Firehouse Subs and The Sound Room. Friendly, efficient service…read morewith short turn around time. They did a great job with my trousers, blouses and blazer. Alterations are available on-site for your convenience. Use the VIP parking spot to run in & run out with ease. ~Christy

A dog pissed on my bed. I realized this after I woke up in the morning, after smelling this odd…read moreodor all night when I would roll around. Luckily, this place is right up the street, and they got my down comforter back to new in just a few days. It no longer smells like dog piss, and my comforter is slightly more fluffy. Thanks, Mr. Kim!

"Very Clean", Friendly Helpful Staff, Open On Time, Many Machines,…read moreHas Been The Best Laundromat I Have Ever Been To, Great Prices, Well Worth The Extra Distance. Also Many Other Shop's To Visit While You Are There, Or Dropping Off Laundry To Be Done By Them. A+++

Very clean place. Attendant was there and helpful. Dropped a king size comforter off and got it…read moreback so soft, no stains, smelled so good! Very reasonable!