One of the busiest gas stations only due to the cheap gas price! Pumps often don't register the credit card or the zip code to which the cashier rudely points at the small hand written note and asks us to keep trying our card there rather than finally trying to run it on his register. One time upon my card constantly not working, I went to the Cashier at the window and complained and he pointed at the note again and stated "your zip is wrong and its not my fault if you don't know your zip". After finally managing to come out to see what's going on, due to me going to him multiple times for the card not working then he states "Customers think they are always right but they are wrong and you don't have money on your card and that's why its not working". I told him that this is really bad customer service and had him try my same card on his window and it worked! Really Bad Customer Service!!! read more

cheap has cheap gas cheap.... did I say cheap gas?! Come here for the lowest priced gas and leave happy Don't come during peak hours or this place is a chasos of cars like a parking lot Price for gas is same for both credit and cash. And skip car wash even best wash stinks! read more

Express Stop - Car Wash Near Me - Burke, Virginia

The attendant at the window gives off the vibe that he hates his job and the people that come there. The gas is not worth being belittled

PUBLIC NUISANCE. I *could* let my blood boil over each time I drive home through the clusterf@¢k that has spilled out onto Old Keene Mill Rd, thanks to the management's lack of planning, logic, or consideration. I could blare my horn and let each and every car waiting in line that suddenly goes into REVERSE on OKM that they're "number one." Instead, I choose to be grateful that my life choices have led me to a place where I don't have to play the Hunger Games to get my gas, where I'm not causing backups on major roadways because I just have to get the cheapest gas, and where I can afford the extra few cents to fill up in a more civil environment. read more

Passive aggressive clerks now turn off the pump if you are not aware of their new policy to only enter from Old Keene Mill Road. And, how could you know since the owner is apparently too cheap to have any signs made to inform customers? Many accidents waiting to happen and traffic jams galore. The owner just recently repaired concrete that was a major hazard to alignments and tires for years. Obviously extreme cost cutting and likely substandard gas allow the slightly lower prices that drive customers to this cluster-f hell hole of a gas station. The clerks at this place are scary too. Even after I turned my car around to comply with the mysterious new policy, he turned off the second pump and stated he would not sell me gas. No worries, we won't be back - gas buddy app will do just fine, and we'll feel much safer. read more

Pro: Least expensive gas in the Burke / Fairfax area. I haven't experienced any issues with the gas quality as my car takes the lowest octane unleaded gas. I only fill up there once every few tanks, so I can't comment on the gas quality as some reviewers have done. Con: Terrible traffic flow. Cars line up in both directions for the same two pumps. This can cause confusion, anger, and delays as cars waiting for a pump block those cars that have finished pumping. Solution: Twice I've proposed to the on duty attendant that traffic flow arrows be painted on the ground to facilitate traffic flow. There are six 2-pump lanes and two 1-pump lanes at the station which even with "one way" direction arrows on the ground would still allow for plenty of pumps no matter what side your gas tank is located. read more

Someone posted that the gas here is so low in price it is worth the wait. It is not, and you can get gas cheaper at other locations which are easier to get in and out of. Sitting and idling your engine, causing near accidents with cars sometimes sticking out into the main road is terrible. This place needs to get rid of it's pathetic car wash and realign it's pumps. The entire corner of Lee Chapel shopping center is a blight due to that gas station and the McDonald's. The shopping center parking lot is large enough to reconfigure that corner and make it safer for everyone who is just trying to get past both places. read more

If I could I would give this place zero stars. Very rude customer services. Bad management.

A spray only car wash. Water pressure is low and wash time is short. Not really worth the cost.

Never had any trouble. I'm glad they got things better organized so traffic is flowing more smoothly now. Love the price. Even my parents love to visit me, just so they can get gas on the way. read more

Extreme language barrier person who did not talk points to sign that said something about one way fueling and refused to give me gas and kept my money and went to the shell station down the street. read more

If I could rate lower than 1, I would. Normally, the lines are bad enough to cause accidents and, oh by the way, you may not want to use their cheap gas because I have gotten the catalytic converter code in my accord after filling up there. So How do they reward their customers for their logistical shortcomings? They turn off the pumps if you pull up on your gas tank side in a direction they don't like. So then you have to pull the hose over your roof. Please take my advice. Find a Tier One fuel provider. The management of this station is straight out of the clown college handbook and why would you ever go through this much hassle for low quality fuel that contributes to engine error codes? read more

Okay, I am about 99.999% positive I already wrote a review on this place but it popped up asking me to review it....??? Anyway, cheap gas. Let me say this again, CHEAP GAS. Seriously, the prices are about the best around. Definitely the best in the Burke/Springfield area. On another note, I have noticed my car does not run as well when I fill up here a few times in a row and it actually seems as though my gas mileage is worse when I purchase gas here. So now, I try to alternate when I hit a half a tank between here and the Shell down the road. I have an older, piece of crap vehicle anyway but that seems to be how the fuel here hits my car. On another note, always crowded can be an understatement. I have been lucky and rolled in a couple of times with little to know line but I am typically waiting 15-20 minutes. It's the nature of the beast. If you want to pay less, wait in line. If you don't like lines, go pay 10-20 cents more per gallon. It is what it is. read more

Prices here are excellent, but I've seen people get into physical altercations/car accidents when there's a wait. Once a snotty teenager was so incensed that someone "took her spot" in line that she after b*tching out the person, she angrily sped away... Into the side of a completely non-involved person's car. Today I was waiting in line for a pump along with 2 other cars behind me. The two cars at the pump finished at the same time and started pulling out. A guy saw this and decided to maneuver so that he could back in to the front spot. I pulled all the way through to the first of two spots with the person who had been waiting behind me taking the second. The guy who was planning to back in got out of his car to let me know that he had been waiting his turn and that he knew I had seen him and that next time he would "beat my ass." I guess he thought me and everyone behind me was waiting for the second pump and he had claim to the first. The gas station should put in arrows so that each pump lane goes one way - half could be for cars with left side tanks and the other half could be for right side. Until something is done to help the flow, I suggest giving this station a pass if there's any sort of line. read more

This happened a while back but it was a rather unpleasent experience. I locked my keys in my car while it was ON at this gas station (yeah, it was a really mindless thing for me to do). All I needed was a coat hanger, as the window was cracked and the car had power locks. Whoever was behind the counter here wouldn't even open up to speak to me (this place is one of those gas stations where you conduct all your business through a small opening in a think window). He just looked at me and shook his head. My wallet was in my car so I knew I couldn't go "buy" a hanger. So I went over to Safeway and they kindly gave me a hanger and I went on my way. Thanks for nothing Express Stop! read more

Stay away !!! If i could give this place zero stars i would. I went to fill up at this gas station today and while my car was filling up i took a small bag of trash out from my car and placed it in the trash can. A man walked up to me and started yelling and waving his hands in the air. At first i thought it was a homeless man. It turns out that it was the clerk who worked there, he opened the trash can lid, pulled the bag which i had just put in there, he threw it at my feet and yelled at me that the trashcan was not for "home trash!" and i should dispose of the trash myself as he waved over to a dumpster across the parking lot. I stared at him in shock, i had no clue what his problem was so instead of giving him anymore of my money, i turned off the pump picked the small bag of trash up and walked it over to the dumpster. On the way back to my car the clerk came back out of his booth again and started yelling at me that i could not throw the trash away in the dumpster either. I finally got tired of his constant berating and told him that "it was just trash and that trash goes in the trash can, have a nice day" he then stared yelling at me to go get the trash out of the dumpster and take it with me. Well that was not going to happen so i just got in my car and drove away I'm not sure if the guy was crazy or drunk or both but gas is expensive enough without being yelled at about which trash is allowed to go in the trash can, i do not plan on ever returning to that gas station and especially not with my family, i definitely did not feel safe there. read more

I go here simply because their prices are cheaper, but that also means more chaos. They set up blockades so that there's only one entrance to the gas station, which I thought wasn't a wise choice. You see, the only entrance they make you go through is located smack at the intersection, which means higher risks of accidents and other vehicles getting in the crossfire. When traffic lights turn green, there would be a huge traffic jam in that intersection with people trying to enter the station and those who are simply trying to cross the road. It's outrageous and you're forced to wait around 10+ minutes to pump your gas. read more

I don't know who owns this gas station but I will never ever buy gas here again. In the past it was a huge pain to even get it, people blocking OKM Road because the line was so long etc. Tonight I pulled in, get out, PUMP STOPPED. Ooookay, I pull up to the next one. SAME MESSAGE. WTF I swear they turned the pump off manually because I didn't pull in "in the right direction" - even though there are no arrows or signs of any kind. This has got to be a (bad) joke, right? That's how you treat customers??? Well, F... you. Never spending another dime here and will tell all my friends about it, too. read more

This gas station is great, yeah it's crowded but what do you expect from such a cheap gas station. People complaining about how chaotic clearly are exaggerated. This is a busy gas station beware, but has never been chaotic, I will spend 15 minutes AT THE MOST and go about my day. As long as the prices are low, I will forever be coming here. Thanks Express Stop! read more

Things are still the same. There's a line as if it was the 1979 oil crisis! I actually almost hit a car head on last night around 9pm! Not because we were driving fast but due to the inability to maneuver around. Seriously, the only time convenient time to fill up is between 10pm and 7am. read more

Express Stop - Car Wash Near Me - Burke, Virginia

Cheapest gas with close proximity to the beltway. Always 5-10 cents cheaper than everyone else in the neighborhood. Bring a book, you'll be waiting at least 10 minutes to use a pump. I don't pay cash here, unfortunately the employees here do not have the best English from what I have observed. Just use a card to purchase your gas at the pump. Like most European cars, my VW tank is on the passenger side. As a result, people usually start screaming at me because I mess up their lines. I say, build a bigger dream. read more

This is the best prices for gas in Burke because it's constantly 20-25 cents lower than any gas stations in the area.

Car wash failed to clean the sides of my car (see uploaded) picture. Waste of $8 and dealing with the ridiculous lines to get to the pumps. read more

Express Stop - Wasted $8 on "premium" car wash. - Car Wash Near Me - Burke, Virginia

The car wash was worthless and I need a refund. I had to wash my car myself. To bad that I did not know it did not have brushes to scrub off dirt. read more

Absolute shit here. If I could I would give it zero stars. I haven't gone to this place in years and finally decided to give it another try. First, if you didn't go here in a while you wouldn't know about their new one way policy. As soon as I pulled to a station, they froze my gas station and when I went to ask what's up, the guy just pointed at a small sign that I couldn't see. When I asked what, the other guy just started singing one way. Ok would have been no big deal if he just said it goes only one way instead of doing that. Literally the worst customer service here who hire the shittiest people. read more

I went to this station to get gas about 10 days ago. The pump malfunctioned and would not shut off so my car's tank overfilled AND spilled out onto the pavement. Note: I was right there at the side of my car when this happened and I tried to get the pump to stop. Two other customers came over and also tried. The attendant, who remained behind the glass was on his phone and was clueless. After I ran over to the little window to get him to notice what was happening, I was dismissed--I guess his phone was more important. It wasn't until others came over and said that gas was spilling out onto the ground that he finally shut down the pump. And if that wasn't bad enough, I was charged for ALL THAT GAS. He told me that there wasn't anything that he could do about the charge! Since when is a company unable to reverse a charge when it is inaccurate? I typically do not buy gas from this station as my car doesn't run well afterwards, but since I was just passing by and didn't need all that much gas, I thought I'd give it a go. I should have listened to myself and kept going. Not only did it cost me nearly $100, but the way that I was treated is completely unacceptable. I'll NEVER EVER go there again. read more

I just visited this station a few days ago, at about 1230 am, in the poring rain. I missed the tiny one way signs stuck to the pumps as I entered from Torrence st. I got out and tried to pay cash for gas, the rude clerk WOULD NOT TAKE MY CASH even though there were only 2 other cars in the entire station. He demanded that I turn my car around to pump the gas with no exceptions. No other gas station I've found in almost 30 years of driving has this ridiculous demand. So I would recommend getting gas in Woodbridge with cash, you can point your car in any direction and the prices are better too, especially for the top tier stations. read more

The cheapest gas in Burke-Springfield-Lorton-Fairfax i've ever found!! The only thing I had to get used to was when they switched all of the lanes to one way but it works and keeps the traffic flowing easily. Brand new pumps too!!! read more

This place has cheap gas, yes. However, the service is horrible. The handles are not in great shape. I heard from other drivers that they have been in bad shape for a while. I was not aware of the issue. So after I put in the handle, I did what always do. I went and sat inside my car. After sometime, I thought it was strange that the car was still flling . I opened the door to a river of gas. Apparently, in this gas station, one needs to monitor the gas. Many of the handles sporadically malfunction and one needs to keep an eye on them. I and another customer were trying franctically to stop the gas flow. The handle would not budge and the gas kept coming out. The cashier, in the other hand, refused to do anything. He did not come out or stop the flow of the gas even when another customer was asking him to help us out. After a couple of minutes of struggles, with myself and two other customers, it finally shut off. When I went to talk to the casher and explain the situation, he accused me of not knowing how to work the gas handle! He never acknowledged the mistake, did not get a refund for all the extra gas that came out due to the malfunctioning of their machine. On that day, all the other customers at this station left without getting any gas. I do not plan to ever stop for gas at their station. I now understand why they are the cheapest in the area. They seem to cut corners. If this is how they handle malfunctions, it makes me wonder what else they do to make their price so cheap!?! read more

I hate this place with the fire of 1,000 suns. The gas prices are cheap (suspiciously cheap), and as a result, the lines always make it look like we are in some sort of post-apocalyptic situation. There is much rage among the people waiting in line. This is the closest gas station to my house, but I usually drive a mile past it to the Shell station in Burke Center so I don't have to deal with all the idiots here. I probably get home faster. Tonight I made the mistake of trying to get to the damn VACUUM at Express Stop and people tried to hit my car because they thought I was trying to cut. I plowed through and then gave the people an extended side eye while I vacuumed my car and they sat in line. I am deeply grateful that I make enough money that my time and peaceful evening is worth paying an extra 80 cents or so for each tank of gas. Don't go here unless you are so destitute that you are scraping pennies together to buy gas. Then, maybe, it's worth it. read more

Cheapest gas in the area, but the lack of traffic control makes the savings worthless. They need to set up a traffic flow that works or provide music to drown out the sounds of customers yelling at each other for cutting in line. Yeeesh. read more

worst experience ever! i used to like coming here for the cheap gas prices but the service here sucks. worst service! you ask for help and no one comes out from the paying booth to help. the overall process just to get to a gas pump is a big hot mess always. why is there no issues like that at any other gas stations? overall, -get new management or sweep the whole staff because they need to be retrained on customer service. -figure out the enter and exit problem. read more

You get what you pay for. Cheap gas, cheap quality, cheap service. Staff is unfriendly and unhelpful, and yes, no restroom! What a shame.

Granted this service station has the cheapest gas around the area but their customer service is down right horrible. I recently had an issue with the car wash not working and I went to inform the attendant and he cam out and looked at the cash wash and it was working. He then proceeded to insult my intelligence. I will not buy gas from this service station again. read more

Always the cheapest gas in town. They have long lines to prove it. This definitely leads to a lot of frustration. Two stars for two main reasons. One, you get what you pay for. This gas is not high quality as other reviewers have mentioned. They are more driven by price than performance. My theory is that that will eventually cost you more in the long run. I filled up there and my car seemed to burn the fuel faster and with less peppy response. When I fill up with Shell gas, there is a huge difference. I now prefer to pay more and fill up less with better performance . By the way I do have a high performance car. I always use the high octane gas. If you are not worried about your car, go for the price but I think no matter how much the gas is you should get the same performance. My second reason for the two star is the lines and confusion. People get really unruly when they have to wait and as another reviewer said, they are not interested in working with the traffic flow. One of the two times I filled up there resulted in an argument because my tank is on the right an someone felt the traffic flow should go the other way. The only ones that can reduce this frustration is the station owner. I will not be going back. read more

Cheapest gas in town! But is it worth it??? People cannot handle the simple act of waiting in line one way for gas, this place needs directional arrows to guide the patrons. read more

The place where truckers come to dump their used gasoline for our use. This is recycled gasoline with mixture of sludge and gunk. Ownership should be sued. Traffic is at an all time high in the middle of hillbilly nowhere. Disgusting management. read more

Cheap gas undergoing renovations that look like they'll be done soon. They're finally changing the pumps to the ones with extenders like Costco. Hopefully they'll put up "one-way" signs so traffics will flow nicer no matter what side of you fill up from. read more

Cheap gas. Rude people. Unfriendly staff. Nothing special about this place beside the price. If you can afford an extra 20 cents a gallon, go elsewhere. read more

Cheapest gas station in Burke. Go pump your gas early morning or late at night. Else wise it is busy. Never had a problem with this gas station. read more