This salon was very modern and clean a tad small but not to where you feel clustered. The service…read morewas very friendly and welcoming and they did a great job on my feet. I was offered wine and refreshments will definitely be going back if I'm in Asheville .Also near other shops in safe location.

Found this place by accident but it was meant to be! I definitely will be returning. Simple and…read morecalm yet chic decor without all the fuss. Staff is fantastic, courteous, happy and personable! Smiles are at the ready and they aim to please. They're busy but not rushed wanting to ensure clients are well taken care of. And clean, clean, clean! I cannot say enough great things about this newer nail spa!

Called ahead and made an appointment as I was traveling in the area. They were able to fit me in…read morethe next day. As the banner suggests, it's 2 sisters. Environment is relaxed and people are friendly. This is not a place where there are 4 options for pedicures but they are detail oriented, precise and thorough with a good polish selection of opi. Had a great pedicure and manicure (and at a great price). Recommend to make an appointment before showing up.

$65 for dipped powder nails, false nail tips, French polished tips, and nail art. Would've been…read more$100 including tip at the other place I go to. 100/10 definitely recommend. Their service was quick and super friendly.

The atmosphere is always relaxing and peaceful. My nails always look wonderful. Henri is always…read moreable to do my nails with the picture I bring in to have done.

I am writing to express my profound disappointment regarding a recent visit to your salon, which…read morehas unfortunately led me to discontinue my patronage after many years as a loyal customer. My visit was intended as a special birthday treat, encompassing both a pedicure and a specific request for a polish change on my nails. For the latter, I explicitly requested "glazed doughnut French-tips" and provided clear photographic references to ensure there was no ambiguity. Despite these visual aids, the final result was a complete deviation from my request, which the technician attributed to a "communication barrier." I find this explanation unsatisfactory, given my thorough efforts to convey the desired outcome. A more significant concern arose during the nail service. I have a protective rubber base on my natural nails, and I distinctly instructed the technician not to file it off during the polish change. I reinforced this instruction with further photographic evidence of my existing base, and the technician explicitly confirmed understanding. To my dismay, she proceeded to file, removing the rubber base entirely and reaching my natural nail, causing unnecessary thinning and potential damage. To compound the issue, after acknowledging their mistake, I was informed that a new rubber base would be applied at no additional charge to rectify the error. However, upon checking out, I discovered I had been charged for this service. This unexpected charge for a corrective action taken due to the technician's oversight is particularly disheartening. As a monthly patron for over 3 years, primarily valuing your salon for its competitive pedicure pricing and reliable service, this sequence of events has severely eroded my trust and confidence. This experience was deeply upsetting and marred what was supposed to be a celebratory occasion. I urge you to take this feedback seriously and review your procedures, particularly regarding technician communication and adherence to customer instructions. I would appreciate the opportunity to discuss this matter further and explore a fair resolution for this unfortunate incident.

Very pleasant and helped decide best type of nail polish for my short nails. Queyn did a fantastic…read morejob! Will go back.

I went in & asked for the medium level pedicure with jelly soak listed for $50…read more I was quickly told that I needed the Indulge package upgrade with paraffin wax and handed a price sheet that showed $65. It had been awhile since I had a pedicure & my heals needed some tlc so I thought I'd splurge. The pedicure itself was fine and lasted the advertised 55 min with 12 min of that soaking in the gel & another 10 with the leg mask. I was asked several times about adding art or more to the color I picked and declined it once was pushed again and declined it again and said just purple please. We had conversation and I thought I had a nice experience until I was checked out. I was told my total was 92.00!!!! Even with the small print of the jelly adding 10 the maximum I should have been charged would be 75. False advertised prices and hard plushy sales techniques won't earn you getting to keep me as a customer. Which really stinks because the process and massage was pretty nice. Never again!

Our party of three had a really great experience at Elegant Nails. We had scheduled an appointment…read morethe day before. We were greeted by friendly faces and immediately seated for our mani-pedi services. We were all super happy and will definitely return!

AWFUL. Just awful. My nails are crooked, short, and the worst part is that I still had to pay for…read moreit. When I spoke up, she tried to fix it and made it worse. I had to go to another salon to fix her mistake and they did the best they could, but the length made the shape and symmetry much harder to work with. She didn't listen to my critiques from the beginning and dismissed my concerns after the powder was set. I am not someone who is hard to please. A lot of the time, I'll smile, pay, and bitch and moan later. Today, I had to leave without polish, it was THAT bad. The unpolished image is one of my nails that was filled twice and filed crookedly BOTH times. Every time a little shorter and more crooked. The polished photos are the "fixes" but they're still asymmetrical. They couldn't do more without either going shorter or starting again. There's also visible redness at the cuticles for how aggressively they were filed.

Wonderful experience. My service was done by the owner and she did an amazing job. Highly recommend.read more

Wonderful service at The Nail Den. Chauncey was personable, detail oriented and made the entire…read moreexperience lovely. Go here for great nails!

Rachel does a very nice job with her pedicure services. I've been twice now and her attention to…read moredetail and hygiene with equipment using a new set of files etc for each person makes this experience relaxing & reassuring that everything is clean. Her prices are fair & she has fun color choices.