I enjoyed my pedicure here last night. I was long overdue after Helene and was looking for a salon to fit me in after work as many salons close at 6:00 or 6:30. This salon closes at 7:00. I walked in and only one other patron was finishing up with her manicure so they took me immediately. I was impressed that they gave me a beautiful drape for my lap because I was wearing a skirt. I've been given a towel before by other salons but never a specially embroidered drape. This is definitely a nice touch. I asked for a gel pedicure and (listen, I know you're not supposed to do this but I have a medical condition that makes my nails not grow) acrylic on my two big toes. I did not catch my service provider's name but she was very gentle and I enjoyed my service. She fixed me right up and made my weird toes took beautiful. I will definitely return. I paid $65 plus tip which included the pedicure with gel and acrylic on two toes. I would have upgraded if it was offered but it was late and we finished exactly at 7:00PM as they were closing so I wanted to respect their time. I'm mentioning this because I believe I received the basic package plus my add-ons. Either way, I am very satisfied. read more

NeO Nail Spa - I've been given a towel for my lap before when wearing a skirt but never a beautifully embroidered drape! Above and beyond! - Nail Salons Near Me - Asheville, North Carolina

I made an appointment for Sunday at 1:00 through their online service, only to show up to a closed salon. Drove over half an hour to get here. read more

I was super excited to get my nails done, and walked out with my hands dyed blue from a solution. I was told to scrub my hands hard and that it would come off eventually, after getting a manicure. They didn't offer a discount, and laughed while talking about my hands. I have an event tomorrow I wanted to feel special for, and it just wasn't made right. I am all about supporting local, but was disappointed in managements customer care. (I still tipped 20%) read more

NeO Nail Spa - My hands after my appt. - Nail Salons Near Me - Asheville, North Carolina

My go-to nail place, they always do a great job and are quick! Super nice staff, tons of variety, upgrades if you want them. 5 out of five stars. read more

Came in for a pedicure and thought the nail care portion of the service was a complete disaster. I want to feel like I'm getting a pedicure and I just was not getting those vibes. The massage hot stone was great. I just did not feel light on my feel like I usually do after such service though. read more

Phillip was amazing and gave the best pedicure. Came here after a loss in my family to treat myself. Thank you all for the great service and truly friendly hospitality. Lovely place. read more

NeO Nail Spa - Nail Salons Near Me - Asheville, North Carolina

I can't speak highly enough of this nail spa! Best I've been to around Asheville I won't go anywhere else!!! I've been coming here now for 2 years! They are incredibly accommodating and talented! They did my wedding nails last October too, a French with hearts on the ring finger! I just went today and got this cute set and I couldn't be happier! Neo nails forever!!!! read more

NeO Nail Spa - Nail Salons Near Me - Asheville, North Carolina

I went 2 days ago for the first time to have a mani/pedi before leaving the country for a work trip. The water was too hot, and I told the girl and she didn't adjust it. She was too rough/hard with the massage on my feet and I said it was too much. She kept going. After the pedi, she sat me at a table and used a dremmel tool to file my natural nails and the cuticle. It hurt and I kept saying "it's hot, it hurts" and she kept going. The tool was very hot and it hurt. There was no reason to use a dremmel on my natural fingernails as she thinned them so much they now peel back, one is splitting down the middle, and are breaking. She used clippers on my cuticles after dremmeling my natural nails and was too fast, rough, and cut my finger until it started bleeding. Like enough blood to run down my finger. She wiped the blood with the dirty towel on her table. She proceeded to put some kind of powder onto finger and it turned it all brown. She put clear nail polish on and that fingernail is brown and won't come off. It looks like I have poop stuck along my cuticle. All of my fingers are peeling/getting hang nails from where she did the dremmel against them and they hurt. I can't use my index finger because it is too sore from where she cut my skin and cuticle off. There was no instruction on how to get the brown stuff off. All she said was "sorry" when she was done. Now I'm flying to London with crappy broken nails and one looks like I have a shit stain on it. I will NEVER go back and do NOT RECOMMEND this place at all. So disappointing because it's a convenient location but the service was the worst nail service I've ever had. read more

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I would put zero if i could - they don't even do ur cuticles negative zero aura, said i had gel, insisted i had powder, not the smartest in classroom. Vibe - it's not giving alpha sigma . read more

This was my first time here. Jenny did an excellent job on my pedicure. I will be back read more

NeO Nail Spa - Great pedicure! Thanks Jenny. - Nail Salons Near Me - Asheville, North Carolina

I've lived in AVL for about a year and have tried a few different nail salons and this is BY FAR my favorite. I'm a stickler for cleanliness and all of their supplies are autoclaved & individual tools are opened in front of you. The place is bright and open & each station has clear partitions. The staff is polite and quiet, they'll chat if you want, but otherwise are respectful of your silent, "me" time if you will, which I value very highly. The prices cannot be beat ~$30 for gel manicure and $45 for a leveled-up pedicure, these prices are at least $10 less than the other salons I've been to. BIG BONUS, you can tip on your card versus having to race for cash with ATM fees. Can't recommend this place enough. read more

NeO Nail Spa - View from pedicure - Nail Salons Near Me - Asheville, North Carolina

Neo nails is an excellent place to get your pedicure and manicure done,I recently had a pedicure done for the first time ,and got excellent service, I never would've thought my toenails Look that good after them looking so bad.You need to make A appointment, Kim does my wife's manicure and pedicure and Vicky does my pedicure. now I make an appointment every 30 days, so Vicky can keep my toenails looking excellent since the summer is just around the corner. read more

NeO Nail Spa - Nail Salons Near Me - Asheville, North Carolina

My wife has tried about every nail salon in town and this is the only one she will go to and that was after her very first experience. Staff are super friendly and pay extreme attention to detail...she even gets me in every year to get a manicure. Some of these reviews I'm reading are absolutely ridiculous and must have been a language barrier but I have never heard any employee be rude while spending time waiting on my wife. As we all know, you just can't trust every review since so many entitled and judgmental people now complain about every little thing behind the keyboard! read more

Great nail salon with excellent service. The staff is professional and friendly, and my nails always look beautiful. Highly recommend!

Love this little spot. They do a great job and are efficient. I was there when state board came in to check for cleanliness and was shocked that they all had to present their ID's. They were inspected bead to toe and passed with flying colors. Do yourself a favor and get the jelly pedicure. It's worth the extra! Everyone is nice. The place is clean and I will go back. Edit: recently I went back for a quick pedicure and I absolutely loved it yet again. I get ingrown toenails and she was able to remove them painlessly. I also asked for a pretty design this time and let her choose it. Perfect job! read more

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Excellent service by Vicky and all the staff! That was the best pedicure I have had since coming to Asheville!!! This will be my new go to spa!!!! read more

I'm about the quality and service, randomly pick this place , didn't have an appointment but they got me in and so happy with my manicure. Staff is very friendly read more

Came to Asheville on vacation and needed a pedicure. The service was alright. Quiet salon. After a couple days I realized I forgot my Stanley cup at the salon after I left. I've already returned home. Called the salon and asked them if I can pay shipping + extra for them to just send it back to me via UPS. The person who answered the phone told me he doesn't care and he's not going to do that for me and he's just going to keep my cup. Horrible customer service. I understand that's not your job and I never said it was your job, but customer service entails going above and beyond for your customer. You guys clearly don't care about anyone but yourselves! read more

First time back at NeO in a long time. Entering the seemingly very clean salon, the man behind the desk didn't so much as say hello..instead just looked and waited for me to speak. I had an appointment. He looked at the book and indicated by a movement of his hand where to go. When I got to the chair (identified by the only man filling the basin), he,too, indicated to sit down. No greeting, no smile, nothing. This continued for the entire pedicure..hand gestures, "down, up", unbelievably unfriendly. I'm not a person who wants to chat with their service provider. In fact, I don't, though I'm always friendly if they indicate they want to talk. He frowned the entire time, as did the man at the front desk. I can't help but think that he hated his job (and maybe with good reason). Or maybe he didn't speak English well. But this was over the top. Tipped him minimum and will not go back to NeO. Better, friendlier places to spend my $30.00. read more

3 weeks ago, I walked in at 11am to get Mani/pedicure & wax- & I was told they wouldn't have a spot open for 3.5 hrs fully staffed (at least 7 employees) & no line! I inquired if I could just get a wax and they said too busy after looking at me hard & not modifying the window of availability or indicating better days/times of the week This made no sense & it came across rude to a first timer. They lost my business! NEARBY KT nails gained a customer that day so NO THANK YOU! read more

The only place I go to get my nails done! They consistently do a great job! Everyone is very kind read more

NeO Nail Spa - Gel manicure - Nail Salons Near Me - Asheville, North Carolina

While the salon looked pristine at a glance, I had some issues with my appointment and time spent at NeO which prompted this review. In spite of having made a reservation for 9:45am the day prior, when I promptly arrived, there was clearly nobody onsite to handle my waxing appointment (there was only one gentleman there, I am a woman). I waited, and waited, and waited - 25 minutes to be exact - which during Covid is not something I feel is safe, ie spending more time than intended indoors so stood outside even though it was a blustery, rainy day (Weds before Thanksgiving). During my waiting time, I was able to easily observe the traffic going in / out of the salon, and was horrified to see a man and a woman (appeared to be partners / owners) strolling in and out a few times, negligent of the mask requirement they were demanding of patrons. It does no good to protect the clientele when owners or employees flat out disregard their own mandates set to protect people. I will not be coming back to the salon, and encourage others to think twice about visiting themselves. At least until Covid has passed. read more

Would be a zero-star review if I could. Nope. Nope. Nope. I've been here before, and it was fine. Nothing super awesome but like, fine. Just left a gel mani & reg pedi appt bleeding from two places and I'm so much pain from one of them. The man who did my nails blamed it on my dry skin...I get almost weekly manicures so...nah. That ain't it, dude. I should have just said no to the cuticle trimmers since he suuuuper rough in general, but I figured a solid culling wouldn't hurt. Turns out it does. A lot. Going home to take a zillion Advil and out an ice pack on my hand. Honestly...super pissed. Recently recommended them to a friend and I will be retracting that recommendation. It's like they don't even realize there are a hundred other nail salon options...wtf. This super sucked. Waste of my time. Not happy. Not even a little. read more

This place was so smelling of chemicals I couldn't even keep my appointment. I walked in and walked right out.

I came in as a walk in & was friendly greeted. Requested a gel mani & pedi. The gentleman that provided services name was Tim. We'll Tim provided above & beyond. I would highly recommend him & will definitely schedule a return visit. He also got me out in a timely manner. He also had a great attitude towards life. I have been living in Asheville for about one year & before & in past visits I have had the lady & man that were working either couldn't get me in, even if I called ahead. So, to sum up this review this experience w Tim @ Neo Nails was a 10. Thank you Tim for your services. Much greatly appreciated. read more

Quite literally the worst nail salon experience I have ever had. Made an appointment & was taken right away. Then made to sit for a while & ignored until I asked what was going on. I was switched to 3 different people to do my nails. They were incredibly rude & sliced my finger open. The manicure was NOT a complete manicure & the owner was very snippy about his "experience" I would suggest you stay away from this location, unless you want poorly done nails and rude service!!! read more

Best pedicure, only $30. Definitely recommend! My toenails look amazing and such a reasonable price.

Came here because of the good Yelp reviews and I wasn't disappointed! I went in for a pedicure and was pleased to see that everyone has their own kit. As I was sitting in the super comfy, amazing massage chairs, I noticed that the white floors were spotless. (Rare for any salon) In fact the whole place was super clean! To be fair I went on a weekday afternoon, the place wasn't overly busy, and I had fantastic service! It was very relaxing. My pedicure was well done. The massage portion of the service was EXCELLENT. I am writing this review several days later and my pedicure still looks as fresh as the day it was done. I was very happy I tried NeO Nails ... I will be back! read more

Great service, super clean and friendly. They have become our go to spot for nails. We have never had a long wait, maybe since they're kinda new ( but very experienced) hope all the good reviews don't make them too crowded . Highly recommend. read more

This has been by far the worst experience of my life. They charge separately to do a manicure if you are getting a dip manicure??? This is insane. He did the dip without cleaning my cuticles and the dip manicure looked horrendous. I am from out of town, so figured they knew what they were doing. He did the manicure after the dip, now my nails look like I need a refill. He rushed through the whole process and didn't care to fix them. Please stay away from this place. They charged me $55 dollars for a job poorly done. Nails are all out of shape and look horrific. DO NOT GO TO THEM, they aren't professionals. read more

Not nice at all. My nails are different shapes and lengths. I went to the person in the reviews that said he was the best and it was not. Wouldn't recommend read more

Everyone deserves a little pampering sometimes regardless of the need. We stopped in for a foot massage / pedicure while waiting on friends. The place was clean. The staff adequate, trained and friendly. The prices reasonable. The basic pedicure was $25 the upgrade was $35. All good. It took about 45 minutes of soaking the feet, trimming the man claws (ever seen 40yo virgin - the movie?), massage the feet and calves, hot stones and drying. Excellent. Will go back! read more

My daughter and I came here and had hands down (pun intended) the BEST experience! Great staff and Andy (the owner) did an amazing job on my full set + dip. I would highly recommend him. I'll definitely be back! Thanks Andy! read more

NeO Nail Spa - Kids mani + dip full set - Nail Salons Near Me - Asheville, North Carolina

The owner was rude and dismissive. I asked him a question, instead of answering he wanted to give me a lecture in a condescending tone. Instead of engaging in an argument I simply got up and walked out. I refuse to spend money in an establishment that doesn't value their customers. read more

My mom and I went for spa pedicures, and we had a great experience! We'll definitely be back.

Great experience today! Tony was one of the best technicians I've worked with and I plan to make an appointment with him again. You can't go wrong with Neo nails! They take the time to listen to your request and work diligently to make it happen. My go to nail spot while in North Carolina read more

NeO Nail Spa - Nail Salons Near Me - Asheville, North Carolina

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Great place. We came into town and walked in to see if we could get sns and pedicure. The owner was very gracious and though they didn't have any appointments available he did my SNS. So very grateful for their service. He did a great job too. Thank you read more

I have to say being a stylist in the Asheville area and knowing the sanitation guild lines for Stateboard this salon is the CLEANEST I have ever seen in Asheville! They go up and over to make sure you are safe and they are as well! I was very impressed with Anthony and the owner! They will continue to get my business! It may cost a little more but to be safe I will pay for that! They have serval colors in the dip polish. They are very efficient! We were always told not to go to these kind of salon because of some don't sanitize and disinfect the way they should but this place goes up and over what is required. If you need a pedicure or your nails done please try them out you won't be disappointed! read more

I recently moved to Asheville and google searched the cleanest salon in Asheville. Neo Nail Spa came up. I made an appointment and had Tony as my nail technician. He did an excellent job, especially his massage. My feet and hands look amazing. I was so pleased. The salon is beautiful, clean and the massage chairs are pretty nice. I like that all the tools are sealed in plastic bags and the tubs have a liner. I totally recommend NeO Nail Spa and it will be my salon of choice here in Asheville. read more

Love this place. Staff is all really nice. Usually has a wait on Saturdays. Prices are a bit high, but the service is great. Seating is very comfortable, except at the spa bar. Those stools are not very comfortable after awhile. TV selections are always interesting, usually something foreign. I recommend checking this place out. read more