Express Mart

4.0 (1 review)

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Holy-foo' X.

1083

14 years ago

This vital little motha-ship has been fully operational. just off of HWY 30 on the South end of Scappoose, just behind the U-Haul, since August of '11. It is a tribute to the ingenuity of its owners/operators--- Kevin and Denise Whitney -- as well as to the age-old formula for success in America, where success = $....: $ = (Hard work + innovation + stick-to-it-ive-ness + "just being willing to be the one to show up, day after day after day...") x time As much as I want to properly reward these folks for their originality with 5 stars, there are two glaring omissions in the current business plan: 1.) Off the beaten path. Most motorists on HWY 30 are blowing through town; Scappoose is neither their stopping nor starting point. It takes something a little extra to get more people to be willing to pull off the main thorough-fare for a few groceries or a cold-six-packy... 2.) One of the most obvious "little extras" mentioned in #1 would be GAS. Again, a huge chunk of potential business is the traffic blowing by (and doing so, hopefully saving lives at a sensible 50mph or less). They need a good REASON to swing by the mother-ship. Few people realize this, but the 7-11 down on Swan Island used to have a near-full service drive through. Actually, the drive through is still intact; you can still circumnavigate the score from the comfort of your sweet ride. But they haven't used the drive through in any capacity since the very early 90s. I still can't understand why they shut it down, though I remember the clerks at the time griping about how much work it was---- I thought the whole point was to provide a service/convenience for the CUSTOMERS, not the hired help! In sum, they gave up entirely too soon on what was clearly a winning formula. People used that drive through all the time! My friends and I went out of our way to use it! ....Which in retrospect, weakens my argument #1 above somewhat--if your service/convenience is sufficiently cool/innovative, some people WILL go out of their way for it, but it does help to have extra enticements--- like Big Gulp or slurpee machines. Or petrol..... Keep on with it, Whitneys! Learn from the grievous error of the Swan Island 7-11---- DON'T GIVE UP!!! read more

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More info about Express Mart

50412 Columbia River Hwy
Scappoose, OR 97056
Directions
(971) 225-3560
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Yes, Express Mart has parking options.

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Road Runner Gas & Grocery

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(5 reviews)

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Bathroom out of order..... rude customer service. Would rather go to Fred Meyer and spend my money…read morefor cheap gas and snacks.

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Jackpot Food Market Texaco

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4.3

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3.5

(4 reviews)

1.4 mi

I stopped here for gas a few days ago on my way to work. I was in a bit of a rush and discovered…read morethat my gas door was frozen closed due to the cold weather. Jimmy was kind enough to bring a cup of warm water out to my car to melt the ice off of my gas door so that I could get fuel. While getting fuel I also noticed him clearing out some residual ice. Thank you so much for the quick, friendly, and over the top service! Keep up the great work :)

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3.0

(2 reviews)

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(4 reviews)

5.2 mi

We are staying at Reeder and we went to the store 10 minutes before the closing time of 6pm…read more Closed. I guess someone had to get home. Maybe they should just close at 550pm

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Fred Meyer

Ted works for Fred Meyer, and the OnPoint ATM is located inside the store. In my opinion, when a…read morebusiness has a bank ATM inside its store, it has a responsibility to help customers when something goes wrong. The ATM malfunctioned and trapped both my debit card and my cash inside the machine. Ted was lazy, slow, and showed no sense of urgency. He didn't offer any helpful support numbers, didn't make any effort to assist me, and didn't even offer to put an out-of-service sign on the ATM to prevent the same thing from happening to someone else. I wasn't expecting him to repair the ATM himself. I was expecting basic customer service, empathy, and someone willing to help during an incredibly stressful situation. Instead, I felt completely dismissed and disrespected. Ted's problem-solving, customer service, communication, and leadership skills, especially as someone in a management position, were absolutely horrible and severely lacking. A manager should be able to communicate effectively, take initiative, and make a genuine effort to help resolve a customer's problem. Based on my experience, I genuinely don't understand how someone with such poor customer service and leadership skills is in a management position.

I was pretty amazed coming here since I genuinely loathe most Fred Meyer stores. A lot of it is the…read moreemployees - I wonder if the other stores straight up torture their poor staff because they seem miserable and take it out on the customers. Here I was so amazed! I needed corn and a fella was stocking it. He was just that perfect amount of friendly and enjoying doing his job. The produce really seemed extra fresh. The self check setup is way better than many other stores and even the parking lot was far less of a mess. I had a lot of errands that day so something like actually getting an ADA spot is a welcome change when you experience enough stops where this is not the case and I was already exhausted.

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8/2/2024 - I have now seen beer and home goods that are 'Yellowstone' at Fred's

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