I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

Gia and the crew at Honest were awesome in getting my issues resolved and getting me back on the…read moreroad. I appreciate their level of professionalism.

Great service and great folks. I take 4 cars in for regular maintenance. I highly recommend.read more

Modern Automotive in Cary, NC is the best repair facility of the many that we have used. First,…read morethey are honest and trustworthy. That relieves an incredible amount of anxiety on our part. They don't make a repair which is unnecessary. They don't try to scare you into agreeing to have expensive, unneeded repairs figuring that the anxiety of not having them done would encourage you to OK them. They don't continually try to up sell you on unneeded services as many dealership service departments do. They even verified that new tires that our tire dealer said that we needed were not needed now because the current tires were fine wrt tread wear and other features. More anxiety relief. They also do top-quality repairs. We have taken our two vehicles there for the past three years, one of which is almost 30 years old. Some repairs appeared to us that they may be undoable but they have solved every problem. They only use manufacturer replacement parts which may cost a little more or delay a repair but are likely to last much longer than using cheap generic parts but then charging the manufacture prices. Their labor charges are entirely reasonable. The manager, Will, is incredibly knowledgeable and capable of running a three-ring circus if needed. Because of their outstanding service, it is typical to have to wait a couple of weeks for an appointment.

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

My wife's car broke down in Raleigh. I called multiple places and these guys were the only ones…read morewilling to help. Needless to say, they got my family back on the road in less than 24 hours. I will recommend these people every chance I get.

Bare minimum and terrible costumer service. They completed the job but don't expect great service.read more

Saturday service for my NC inspection was super fast without appointment. I was immediately met and…read moregreeted! Super friendly staff, got me in right away and the inspection was quick. When I got home I realized they left a little duck in my jeep - gave me a good chuckle. :)

David and his team are top notch. Always honest always fair. Wouldn't dream of going to anyone…read moreelse, and all the recommended shops they've given me for jobs out of their scope I've had nothing but the same experience.

David is hands down the best mechanic!!! He is very reasonable in cost and he will help in any way…read morepossible, even if you are stranded with a broken car! Thank you, David!!

I visited the Grease Monkey location on Chapel Hill Road in Morrisville for an oil and filter…read moreservice on my Mercedes-Benz GLC 300. After pulling my vehicle into the bay, the technician removed the oil cap and then discovered they did not have the correct oil or filter needed to perform the service. My vehicle was returned to me, and I left the location. A few miles later, I noticed the vehicle was idling rough and driving abnormally. After stopping to inspect the engine, I discovered the oil cap was missing. When I called the Morrisville location, the employee who answered immediately recognized the seriousness of the situation and transferred me to the technician, who instructed me to drive to another Grease Monkey location in Cary. The Cary team discovered engine oil throughout the engine compartment and eventually found the missing oil cap lodged inside the engine bay. They cleaned the engine, completed the oil change, and inspected the vehicle. My concern is that a vehicle was released after a technician removed a critical engine component and failed to ensure it was properly reinstalled before returning the vehicle to the customer. Given the potential risk of engine damage, this was a serious oversight and needs to be addressed.

I called ahead before leaving work to confirm that this location could perform a North Carolina…read morevehicle inspection if I arrived within the next 30 minutes. I was told yes, so I drove 23 minutes to their shop. When I arrived before 3:00 PM, I was turned away and told the inspection technician had already left for the day. What makes this even more frustrating is that I was then told if I came back around the same time the next day, the technician should be there. If that's the case, why was I told over the phone that I could come in that day for an inspection? My time was completely wasted. A simple, honest answer on the phone would have saved me a trip. Very disappointing customer service and poor communication. I will not be returning and will be warning friends and family about my experience. If you value your time, I would recommend going elsewhere.

We use Firestone for state inspections, routine maintenance, and new tires…read more We have been very happy with the customer service and work performed : ) This store has many of the same employees we saw during our first visit which speaks to their consistency. Don't forget the online COUPONS which are beneficial. Good value for money!! The manager has also given us the discount or reminded us about the savings /: ) We have also been referred to other local shops when these guys can't do the work. We have used Firestone in Georgia and nationally which comes in handy b/c we travel extensively.

I have taken several of my cars here over the last 6 months and have always been happy with the…read morecustomer service, attention to detail, and the timeliness of their work. I would strongly recommend them.

Went to get an oil change usually do it myself but I was in a pinch and over due. The price went…read morefrom 90.00 to 150.00 , no extras. I was told my coolant reservoir was empty that's added 5.00 a quart. Are you joking. I said no. At 62 if it was 80.00 flat top off all the fluids I would be a regular customer. At 150.00 at least wear a mask while you rob me give me the full experience. Oh I forgot when I got home I was leaking oil because the plug wasn't all the way in.

Absolutely horrible, rude service! The guy who helped me at the desk was extremely unprofessional…read moreand unpleasant to deal with!

Had oil changed on my pickup truck Service was ok…read more Everything was done as they said. Plus new air filter Only problem I had with them is I felt I was bothering them for coming there No smiles No pleasant attitude. I felt like I was a nuisance. The water they use to clean my windows was filthy. And made the windows worse. I usually go to the dealership to have this done but didn't have the time to make an appointment. But will next time

My experience at the Jiffy Lube on Walnut Street in Cary, NC, was disappointing. As soon as I…read morepulled up, I was approached by an employee with a poor attitude who immediately told me to park differently. After that, he asked what service I wanted. I told him I wanted the same service I had received during my last visit. He shrugged his shoulders, looked at me, and said, "Well, which one was that?" When I started looking for my previous receipt so I could tell him exactly what service I'd had, he simply walked away and never came back. After waiting, I decided to back out and leave. Instead, I drove about seven miles to another Jiffy Lube location, where the experience was completely different. I was greeted before I even had my vehicle in park, and the staff there was friendly, professional, and happy to help. Unfortunately, the Walnut Street location doesn't provide that same level of customer service. Based on my experience, the staff came across as unfriendly and uninterested in helping customers. This will be my last visit to that location. I still think Jiffy Lube is a good franchise overall, which makes this experience even more disappointing. It's unfortunate when a few employees leave such a negative impression on an otherwise solid brand.

Every time we go they are fantastic! Our 2013 Mercedes runs and drives like new! They are such nice…read morepeople to work with too!

I was so upset with this place that I decided to write my first ever Yelp review. I took my car to…read morethis place for headlight issue and they quoted me $2500 for headlight assembly and I declined and just payed the $164 diagnostic fee. 3 hrs after I picked up the car, my check engine light and traction control sign came on so I took it back next morning. The service adviser said, had a engine misfire, why did they forget to put that on the inspection list? The mechanic said they didn't even put that on the courtesy inspection because all of the focus was on the headlight. So who's telling the truth here? I just said the timing is fishy and left because they had a look on their face not knowing why I would be upset. To sum it up, I didn't have check engine light. 3 hrs later after I picked up my car from this place, check engine light came on. It could be coincidence but extremely suspicious. Only thing they put on the urgent list was tire tread, nothing about engine misfire. I chose this place due to good reviews but it was a mistake as I'm just going to take my car to dealership.