They came out and cleaned commercial septic tanks that were overflowing. Marilyn and Maritza get back to you immediately, and with professionalism. We are happy to have done business with this company, and will definitely use them for grease traps and septic issues. read more

Called them today for a pump out , used them many times as a loyal customer. But I'm a customer no more.... They are $350 dollars more than who came out , and when I explained that I had to run out of town for my brothers funeral , they said we will call you back , which they did and said we can do it today but we will up charge you $250 more dollars to $850 dollars for your service... So they had the time but felt like taking advantage of a shitty situation... FYI, I opened the tank lid, cleared the spot for them had all the tools and hoses necessary which they knew and as seen in prior photos my tank is 10 feet from the fence.... It took the other company 15 minutes as well as 15 minutes when I was their customer prior.... This is how you loose a customer for life.... read more

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My parents were very impressed with Express Drain and Sewer Cleaning. Nick and Eddie were professional, efficient, and did an excellent job. They answered their questions and walked them through the entire process. A huge thank you to Marilyn for getting us scheduled quickly, keeping us updated throughout, and making everything smooth and hassle-free. We highly recommend this team for any plumbing needs! read more

We hired Express Drain and they certainly delivered! The company conducted our annual drain cleaning at our beautiful marina, and their airlift pump-out and team suctioned ridiculous volumes of sediment and debris from our drains. The company has highly competitive packaged pricing with fast quotes, great communication, excellent knowledge of the systems that we have (chambered french), and very professional operators. My kudos extends especially to the two gentlemen operators, who conducted a swift and very informative job. Full disclosure, I'm former military and own several 7 figure producing companies, so I'm very meticulous in the way I transact business... I don't know what happened to others on that have reviewed any less than 5 stars, but I have a feeling that these people may have had unrealistic expectations or were just rubbed the wrong way... read more

My first initial impression was good because he arrived 30 mins early and quickly diagnosed the problem and told us he would be back the next day, We waited all day! They couldn't bother to call to let us know they weren't able to show up and this continued to happen multiple times...no response or communication. This is unacceptable. read more

BUYER BEWARE! This company broke a pipe while snaking our shower, and then spent 3 weeks giving me the run around before calling to say that they weren't responsible! BEWARE!! read more

I called to have my septic tank pumped, was quoted, and that's what I paid; that's the good part. The workers that came to my home were fairly unfriendly, did their job, got paid, and left. No kind of customer service. Luckily I read the invoice that said there was a problem with the septic tank lid being cracked, I called them back to better understand. I was told they don't take care of lids, which was exactly what I did. Three different companies came out and told me something different: The lid was not cracked, nor the wrong size but was set back on top of the tank incorrectly and not sealed properly. So I paid ANOTHER $150 to a different company to place the lids back on properly and seal the tank. Not exactly happy about that, but lesson learned. read more

Called them due to their good reviews, but not on time, and notified when booked that we needed to be punctual due to a city of Miami inspector making the time to be present. Do Not use if punctuality and professionalism is your main concern. Absolutely horrendous experience. I wish I could give 0 stars. read more

Extremely disorganized and untimely. I had my appointment scheduled for 9AM, no call no show. When I called the office the receptionist told me they had an emergency call and rather than calling and letting me know ahead of time, I had to call and ask for an ETA. When I tried to reschedule for a later time they told me a fee would be added and then when I asked to do a Saturday there was another fee for coming over the weekend! Considering I had my appointment scheduled ahead of time I don't think I should be charged with a fee for rescheduling the inconvenience they caused. read more

Last night at 6PM "Saturday" everything in the house stopped draining and also backed up. . I am a very capable handyman / mechanic / engineer etc... I figured out with little effort that the main drain had a back up, I tried the 10 ft drain snake, plunger etc.... My choice was go rent a 100 ft motorized snake or call a company. BTW we also have company staying the weekend and my wife and them were returning from a day at sawgrass in about 2 hours so we all could go out to dinner. I called a few places I found on the net and Yelp. The first 3 calls sounded more like a call center then a community based business. I know Ben from Express drain because my Goodyear store provides service to his trucks. I know they handle some big commercial jobs so, I figured before I call anybody else, let me ask him if he handles small residential drain clearing. He answered the phone on the 3rd ring and it wasn't a call center. I gave him the rundown on what I knew and what I needed "Quick". In 30 minutes his tech Rich was at my front door and in 45 minutes the drain was cleaned and tested opened again. The cost was far, the service was on point, the response time was mind blowing. My son and I cleaned up the mess 100% and my wife returned just as my son and I were finished showering and ready to go to dinner. When she showed up no one would have known the disaster we just cleaned and and got fixed. Thanks for saving the day, the night, the dinner! read more

I use Express Drain and Sewer cleaning whenever I need fast, reliable service. I got in a bind the other day with a tenant and having been a loyal customer they overlooked the issue of having to reschedule the next day.. It was very kind of them. They always do a great job and I will call them when I need them. thanks guys. read more

NOT 24 HOURS! They may answer the phone, but they clearly aren't interested in their reputation. It's really not that late only midnight not 3 in the morning, but midnight. My toilet is draining into my shower and they say (something along the lines of) "What about 8 AM? Can it wait?" IF IT COULD WAIT I WOULDNT BE CALLING! Thank you for making a stressful and frustrating situation worse. On to the next "24 hour" plumber. read more

I had an unfortunate problem with a blocked pool skimmer line at one of the properties I manage. The skimmer line was totally blocked, after working on the problem for an hour, I gave up. I called Express Drain on a Sunday afternoon and had the pleasure of speaking to Benjamin who apparently was the owner. He patiently listened to the problem and offered the solution. He suggested that I go back to the job site and be patient and continue doing what I was doing and try again and suggested one other additional step, which I did. Voilla !! it worked... Thank you Benjamin for your sharing your trade experience, kind and thoughtful advice which I sincerely appreciate. I would highly recommend Express Drain & Sewer Cleaning if you are looking for a fair and knowledgeable provider who is not is only interested in charging. Benjamin is an asset to our community, we need to support him. read more

We used Express Drain for Commercial storm drain cleaning for an office building. We found them quick and responsive in getting us a quote and providing their insurance and license info, and easy to schedule at a time that worked for our very busy parking lot. I actually sent them a note later that day telling them how professional their team was. Not only were they there early, I was on site and had a lot of questions. Anthony took the time to explain everything to me and taught me so much I didn't know- for example, the system design and how the drains were all inter-connected, and the importance of doing this cleaning more frequently than the five year window allowed by our city. I did not realize that there is much more to it than just debris in the catch basin- such as rotting leaves in the connecting pipes- not just the drains themselves- that can be problematic. They also tell me that they can clean our commercial HVAC conduit pipes to keep the slime blockages from occurring and we plan to do that eventually as well. Very happy that we found Express Drain and Sewer Cleaning! read more

Not a very good experience with them. They fixed faulty valve for my main water main to my house in June. I August I realized that the connection to the pipe was leaking. They refused to do the job under warranty and wanted another $250.00 for the job. read more

Express drain responded to my call for help in under 1 hour they unclogged my drain and and fixed a leak my sink that i was not even aware of. And best of all they did not charge me a fortune. I would highly recommend Express Drain And Sewer Cleaning to anyone in need of a plumber... read more

Absolutely fuming at my experience with this company. I'm buying a house in Miami and there was a leak in the crawlspace under the kitchen that was pointed out during inspection. I sent a plumber from this company out there to check out the leak and give me a quote for repair so that I could plan accordingly for my move. I paid $125 to have the service done. The homeowners were currently still living at the house since we had not closed yet, we had a very specific time frame that the plumber was supposed to show up. He arrived an hour early and the homeowners were not ready. Then I was ghosted for 2 1/2 weeks and received no quote or communication. When I finally called the company back to follow up on my quote they told me that the plumber does not want to do the job, that they don't work in crawlspaces, and that my fee was for the plumber to check that there was a leak, not for a quote to fix it. We already knew there was a leak AND that it was in a crawlspace so why would we pay a plumber to tell us that? read more

Awesome team at Express Drain & Sewer! Had a late night, pre-Hurricane Matthew emergency and was desperate to get immediate assistance. Judy who answered the phone at 10:30 pm was pleasant and helpful, and promised to get us helped that night. Within 30 minutes, we had Adrian at our house on the service call. He was friendly, knowledgeable, took care of the issue quickly, and gave us some useful information to think through regarding the cause of the problem. The cost was great and given to us upfront when inquired - so no surprises there. And Judy was kind to check on us a few times that evening to ensure everything went as expected. We couldn't be happier and will be calling these guys again to fix the bigger issue that got uncovered. Thank you! read more

I could not be happier that I came across Express Drain on Yelp. The owner was extremely friendly and knowledgeable when I called to inquire about emergency services. Long story short, he dispatched Richard to our home to handle our messy backup (sewage in toilets and showers as well as our second bathroom tub filling with water on its own). I was so thankful they were available. Richard was extremely friendly, honest, and knowledgeable. The job was completed well after midnight and he did not rush one bit. I would definitely recommend them to anyone and will use them for future services. Thanks a ton, Express Drain!! read more

EXTREMELY HELPFUL! Just walked me through stopping the leak in my bathroom at 2AM without asking for a single thing. Obviously reliable and great service. Thank you! read more

non emergency work, appointment made for next day by Steve. Rich, the plumber sent out for the job was on time and very competent and friendly. Great work, quickly done and cleanly done. I am already planning next plumbing job I will need in my residence which will be a major job and Express drain will be the company I will be using. I will be requesting Rich. Finally, competent plumbers at reasonable rates are in Miami again. This company came highly recommended to the condo board by the management company. The board recommended this company to me. I highly recommend them to anyone looking for honest, competent plumbers for small or big jobs. had to have him come in the next day, the patch repair did not hold up.. he did come and it has held up for nearly a year. no charge. read more

Excellent customer service for all your plumbing needs with a super friendly staff and I love the family atmosphere.

Amazing job. I called at 8 AM. The sewer lines were cleaned and working fine by 10:15 AM. WOW! The prices were great. Jeremy was awesome!

The plumber, Rich, came exactly when he said he would, and fixed my problem very quickly. They're not super cheap, but they are extremely efficient and very professional, especially for coming out on a Sunday! I'd recommend them to a friend for sure. read more

I called this company to get a quote for an inspection because of a problem my neighbors and I are having (i live in a townhouse), I explained the issue and they told me they would charge $125 per hour for an inspection. When I asked if they would credit part of the cost of the inspection towards the job Steve said it's up to the plumbers. I asked if the plumbers are contractors and why Express Drain does not have a written policy that applies to all customers. Steve assured me they are employees but they are the ones that make decisions - which does not make any sense to me. Anyway, I still decided to go with them because I had spoken to one of their plumbers, Joey, who seemed very knowledgeable. They called me back and jack up the price to $325 per hour for the INSPECTION (they hadn't come to the house yet so they did not know what the issue was). I found this increase of the price very unprofessional. Of course, I called another plumbing company that charged me $135 for the inspection. read more

Excelent company, very profesional and they do what they say they'll do. very puntual and explain everything to the customer. I will recomend them to any one. read more

We just purchased a new home in fort lauderdale and were given the recommendation of Express Drain and Sewer Plumbing and boy they have not disappointed!!! The office staff is incredibly friendly and helpful and willing to work with you. We have had a few emergencies dealing with an older home and they have kindly scheduled us in immediately. Rich is our go to guy for our home. He has helped us every single time, always kept us in the loop of whats going on and what his recommendation is for situation. He is extremely professional and knowledgeable in his field and we always know we are in good hands with Rich. I'm sure everyone at express drain is amazing but i'm sticking with our guy Rich for everything. Thank you!!! read more

Why Five Stars..... Because the service was great ..... I called them at about 6:30 they told me someone would be calling me soon ...in about 5 minutes Rich calls tells me he will be coming within the hour .... so he does the work needed based on what information we gave him ....by the way he listened ....and answered all our questions...explained what he was doing as he was doing it....all in all a very positive attitude...we will be calling Express Drain & Sewer Cleaning again .... oh yea! Thanks.... the lady who answered the phone was very nice to... read more

I called a few months ago and the plumber they sent did excellent clean work Then they sent Rich who works like a pig!! His attitude is horrible and he leaves a mess that is just as bad as his attitude! He seemed to be in such a hurry I felt like I was bothering him. If I call Express again I definitely don't want Express Mess Rich! He did the job but he made sure he left me a job. read more