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    Express

    2.3 (3 reviews)

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    Kohl's

    Kohl's

    2.6(49 reviews)
    0.1 mi
    •$$

    Usually enjoy going to this location, but after today I will NOT be returning. To the cashier who…read morethink it's okay to complain about other customers, with the customer in front of her, how RUDE, UNPROFESSIONAL, and EMBARRASSING to witness. Get better staff & better training. At her grown age she should know better. How disgusting to hear her say "those people are always like that" to a pair of hispanic ladies. Racist, rude, unprofessional and disgusting.

    Attempted to pick up an online order that was in two parts. Picked the first part but the system…read moreincorrectly processed both parts. Asked for help and was referred to manager Donna. Donna advised the staff who updated the order that day were gone so nothing could be figured out. Then she offered the following: go home and call back tomorrow, assume the 2nd part of the order was cancelled and a credit would be received. Not acceptable. I asked the following: process a return for the item not received, check the store and see if the item is there, at least provide documentation that I was leaving the store without the full order. Response was a hard "NO" to all three. I advised the situation was not acceptable but nothing else was offered. When I persisted she became belligerent and reiterated there was nothing she could do (or was willing to do more accurately). I still persisted and finally she called someone else. It was then quickly figured out the 2nd part was indeed there but in a different location. If I had followed any of her suggestions I would have never received the rest of the order nor a refund. I have been a Kohl's customer for 35 years and this is by far the worst treatment I have ever received. This person should not have a job that includes customer service.

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    Kohl's - Clearance-man section

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    Hot Topic

    Hot Topic

    3.0(5 reviews)
    0.1 mi

    Some of the coolest items in this store! My teen loves to come here. The customer service is great,…read morealways helpful. & their clearance section is amazing. I've been able to buy my little boy some pretty cool super hero items for pennies on the dollar.

    Not so long ago, my daughter would refuse to come in this store with me because she was afraid of…read morethe people that worked in there. She would stand outside the doorway and motion to the Hello Kitty hoodie or whatever else had caught her eye while walking through the mall. Sigh! How times have changed! Much to my chagrin, she is now to the point where she openly admires the salesperson's piercings (because I am the evil sort of parent who won't even let her get her ear cartilage pierced). I do love this store. Unfortunately, since I work as an accountant, I don't have a lot of opportunity to wear the types of things they sell here. They have some great humor T-shirts and band T-shirts. They tend to be a little on the cutting edge when it comes to licensed products (how many places have Invader Zim and Aqua Teen Hunger Force backpacks?). This is a great place to find something for that hard-to-buy-for teen or preteen on your list (many of their shirts are available in Youth Medium and Youth Large). All you need is someone to tell you what his or her favorite cult TV show is or what bands are on their IPod. While you're there, you might find a little something for yourself. Just do what I do, and ignore your your teens when they start whining, "Mom, just stop trying to be cool, because you're not!!"

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    Express - menscloth - Updated October 2026

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