I put something on hold November 30 for a 24 hour hold. I told them that I would be back on…read moreDecember 1 and I came back on December 1. The item I had put on hold was put back before 24 hours. I'm dissatisfied with the level of service. When I asked about it, the lady was pretty distasteful and rude.

I am extremely disgusted with how I was treated tonight. I'm not from around here, I just stopped…read morein to use the restroom. I looked at a few colognes and was literally on my way out of the door when an associate with teal/green hair, exclaims to me rudely that she's going to have to ask me to leave, if I'm not going to purchase anything. again I was on my way out of the door, me and my friend, who is white. (this is important). I told her, "oh that's fine we were actually just walking out anyways" and she gives me a dirty look. when I leave I can see the woman staring at me, and her and her coworkers laughing. so I walk further away and they're staring at me, and all of a sudden the cops are being called. and I 100% believe it's because of my skin color. I am severely disappointed, I can't even use the restroom or window shop without being discriminated against, I hope that this place learns a lesson. I am disgusted in the behavior, and I am no threat. (EDIT) THEY TRESPASSED US!!! I will be reporting this store. don't go here if you're a person of color fr, they don't like us.

Just came here tonight with a couple of friends, and we stayed for more than 2 hours because there…read morewas SO much to look at! We really loved this place and had a great experience! Upon walking in, you see tons off different boutiques sectioned off into different areas. There are handcrafted crafts and gifts from all different vendors, and no matter who you are, you're bound to find something you like, including candles, clothes, sports, food, jewelry, home decor, etc. Prices vary by product and vendor, so of course some vendors will be more expensive than others. Some even sell name-brands like Marc Jacobs. For the most part, I think prices were pretty fair! Not only were the products great, but so were the workers. One of the men who was stocking found out that I love penguins, so he was showing me penguin-themed items. He was nice, and we all kept laughing. Also, when we were checking out, both cashiers were extremely personable. One checked us out, and the other wrapped some of the more fragile items, which I appreciated. The cashier who checked us out absolutely loved us and had a great conversation with us about how we all had so much in common with her. When it comes to location, the building is within a strip mall, and they have tons of parking and other popular shops around. Overall, my friends and I all said we would for sure return to the store! Apparently, vendors normally update their booths every few weeks unless they're out of state, so we will definitely come back soon to see the new stock. Since it is Christmas time, the store was FULL of Christmas and holiday decor. I loved the atmosphere because of this! There were a few bare booths where no vendors were anymore, so it seems as though a couple of vendors left. *If you're an entrepreneur, I'd definitely look into a booth here!*

Stopped by here today, and the store is empty and closed. Seems weird since Yelp said the listing…read morewas updated a week ago.

Store was clean, well organized/not messy, and the sales associates were respectful and prompt with…read moreservice. May be the location, but pretty much nobody was in the store at the time I was there, which to me is kind of a plus so I didn't have a crowd to deal with.

This store is always crowded but they have just about anything you would want from home goods to…read moreclothing to unique gift items. Lots of seasonal items as well. This is a combined Home Goods and T J Maxx location. Checkout lines seem long but they move pretty fast. Plenty of parking available.

As you walk up, you'd think that this was just an everyday store. But, it's far from it! This store…read moreis a TJ Max and a Home-goods. You can find anything and everything! The only downside is, the long line! So, be ready to wait. But, don't worry. It'll move fast. Everyone is kind and helpful. The stores are clean. They keep this place well stocked. Also, they have unbelievably fair prices and great deals. So, come on in to see what you can find. They have cloths, jewelry, purses, kitchen supplies, pillows, bedding, blankets, brushes, bathroom supplies, and so much more!

I am not sure if Express is going out of business or if this location does not get many items, but…read morethis store was empty!!! To top things off was very hard to figure out pricing. I tried to look through the few sale items in the store and almost all of them were not so good sales. It almost looked as if the items returned for Christmas were placed on sale. I selected a few items I thought were okay and decided to wait in line for price check. Two of the three items were actually cheaper than I thought. This was quite surprising given the small amount of sale items. One would think the current sale price would be on the tag. The items were an additional 30% off the sale price but the sale prices were wrong. It is a good surprise but it was a inconvenient way to find out. The store is not that big so it is a mystery to me why so many items were not priced right.

I'm way too old for Hot Rags, but the nostalgia of buying band tees in my teens and early 20s drew…read moreme in. (Too bad they havent carried Weezer tees in years!) Oh, and a cute t shirt I saw on a mannequin. The girl staffing the store was really nice and helpful. I never would have thought they had a dressing room, but there's one in the back with a slanted door: complete with band posters and clippings. Very cool. So I bought something cute, and had fun browsing and feeling old. :) Good times.

This is probably mine and my husbands favorite store. We love going in and seeing all the cool…read morethings they have and the smell of incense in there is lovely! I think my favorite thing though is that every time I'm in there, at every hot rags I've been too, the girls that work there are SO friendly! They're some of the nicest people I've ever met and talked to! They give great customer service and make the entire experience of the store great!!

Stopped in here to see what I might find; I fall on the low end of sizes here, and I'm tall so…read moresometimes things aren't long enough for me. Staff was friendly and checked in with me as I browsed. The store was tidy and had lots of options, including a big section of items on sale/clearance. I tried on a few things, but didn't find anything this time, but it would be worth checking back again!

This Torrid is a little smaller than the ones I'm used to, but I have to give a shout out to the…read morestaff. I came here because my normal store didn't have my size in a jumpsuit I really liked. They called this one to have them hold it for me, and the staff here went the extra mile. I'm mad at myself because I already forgot her name, but I'm pretty sure it was Catherine or Caroline (I asked, because she looked like someone I went to school with). Anyway, she knew who I was as soon as I walked in the store. She had taken both jumpsuits they had in the pattern and size I wanted and held them for me so that I could choose which one I wanted, since patterned material varies slightly on each piece. I never would have thought about that myself but she was like "Yeah just look them over and decide which one you like how the pattern lays best, and we'll ring it up!" I was just really impressed with her caring enough to think about that. She was really nice and fun to talk to! As I was only in very briefly to get that held item, she made the entire experience really fantastic. The only reason I'm putting 4 stars instead of 5 is the size of the store. It is a bit cramped because of the size and amount of merchandise. Probably wouldn't be an issue for most people, but my mom often shops with me and uses a walker, and I don't think she could easily navigate the space.

i've been on a quest for a good pair of sweatpants for a few months. Old Navy came up in a search…read moreand I found some, even though the colors aren't my first choice. While I was shopping, the site kept nagging me about hurry up it's going fast. Very annoying. I was going to buy two pairs, but it said that one of the pairs I bought had already sold out, so I added a third pair. The three pairs were supposed to put me over the total for free shipping. When I checked out with PayPal, it gave a message that Old Navy doesn't ship to my address. This doesn't make sense, as I live in a big city where my neighbors and I get packages all the time. I tried ApplePay, and it opened and closed itself immediately. I decided there was something very wrong here and closed the whole thing. When I checked my email, the order had gone through. I had a confirmation from both Old Navy and PayPal. They did not give me free shipping even though I was over $50, they charged for shipping. Old Navy, please put less effort into nagging and rushing your customers and more effort into making sure your checkout process works and your promises re free shipping are kept.

Cute kids clothes. Good pricing and nice selection. The plus size women's clothes could use an…read moreupdate.

I don't know why I expect to experience better at this Express location…read more The general selection is limit. The size availability is limited. The associates look annoyed when you ask them for help, a fitting room or if their registers are open. Like, I get it. I've worked retail for several years too. But you don't ignore customers so you can continue flirting with each other, check your phones, or tell someone else to assist the customer (while not acknowledging the customer at all). I get that Stratford Square also isn't the bustling mall it used to be, but as an associate, don't show disinterest when you have customers actively shopping, looking for assistance and making purchases.

I've stopped shopping here. The store clerks are ridiculously rude and abrasive. Any time you ask…read morefor something, they look at you like you're bothering them. News flash: you work here, drop the attitude. They have no idea how their own coupons and reward programs work so it's always a crap shoot on what your total will be. If you ask a question you'll most likely receive an eye roll accompanied by a large "ahhhh" sigh. I like Express clothes but I'd rather shop online or go to Woodfield than deal with attitude from an Express associate.