Absolute nightmare experience. Avoid the Los Angeles branch at all costs!…read more I was originally quoted $5,630 to ship two cars in a single container from Arizona to Germany, starting December 19th. The plan was to route them through Houston, Texas. Instead, without my permission, Schumacher shipped them to Los Angeles. When I demanded answers, they claimed a salvage title meant the car couldn't ship from Texas--a claim I highly doubt. This unauthorized rerouting caused massive delays and endless hidden fees. While in LA, they held my cars hostage until I paid an unexpected $7,765 for an "extra customs checkup." It took over five full months just to get the cars to Europe. Once in Germany, Schumacher tacked on another surprise fee of $3,931.40 just to release the vehicles, completely ignoring their original quote of around $520 per car. To make matters worse, their German destination partner, SATS Group GmbH, was completely unprofessional, clueless, and a nightmare to deal with. They tried to force an absurd, double-taxation customs scheme on me regarding my final delivery to Bulgaria. I paid triple what I was originally quoted, suffered through a 5+ month delay, and dealt with shocking unprofessionalism. I will never use Schumacher Cargo Logistics again, especially the Los Angeles branch. Be warned!

The initial contact with Daniel Cassidy was very pleasant, and we completed a virtual walkthrough…read moreof our entire house that covered every room, closet, cupboard, and drawer. Despite this, the movers arrived without the appropriate packing materials, and their packing strategy proved incoherent, as we later discovered. For example, they meticulously wrapped a box of tissues (!) and other random items in craft paper, yet stacked several paintings together in a box with no protective padding whatsoever. After many weeks of delay​ with little to no communication from the French team, our belongings finally arrived at our new home​ ten weeks​ after leaving our house (the estimate we were given was four to six weeks). Furniture was scratched or damaged, lamps were broken, and although the moving-in team unpacked most of our items, they were unable to locate the hardware​ (packed but not labeled by the movers) needed to reassemble our desk​ and bed--so they simply left​ contrary to provisions in the contract. When we contacted Schumacher Cargo to report that they had not fulfilled their contract, they stopped responding entirely. We have not heard from them since. Needless to say, we never received a customer satisfaction survey either.

Joseph did an amazing job of moving. my vehicle. He kept in communication, was punctual and very…read morereasonably priced. I will not hesitate to hire him again with my auto shipping needs. I couldn't believe how easy the whole process was thanks to him.

Super responsive. Got our car from the East to West coast in 4 days for $1650. Updates throughout…read morethe trip and arrived in the same condition.

Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

Terrible Company, double-charged me, and now won't answer phone calls or messages. It has been…read moreover two weeks.

From the owner: "Driven by Trust. Delivered with Care. ROAD REX offers premier nationwide vehicle transportation,…read moreredefining how you move your cherished vehicles. Driven by trust and delivered with care, they specialize in secure, coast-to-coast service. Experience peace of mind with their commitment to speed, precision, and real-time updates, ensuring a smooth and worry-free journey for every car, from everyday drivers to prized collectibles."

Vehicle is was in good shape. Didn't give 5 star because the delivery was delayed by Carship who…read morehad a truck break down. Also could be a little more clear on payment details. But the main thing is that my car got to me and it was in good condition.

Handled picking up a car in NJ without me there, and dropped next day in FL. No issues, great to…read morework with.

I contacted Payless last minute. The service was wonderful, very attentive, & affordable. Thank…read moreyou Hazel for your customer service. Hazel was constant updated me on the transportation. I received my car within 4 days from New Jersey to Burbank California. Affordable and fast service. Thank you

Shawn was great in scheduling our car transport. Everything went well and the car arrived on time…read more Highly recommend