1. K&C Auto Transport

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Elizabeth, NJ

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K&C Auto Transport

1.4 (21 reviews)
Open • 8:00 am - 6:00 pm

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4 years ago

Carriers be aware. We transported 2 cars for k&c auto transport and now they dont want to pay.

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5 years ago

The driver got my car to and from on time and in the same condition! Very friendly and reliable. Great service, would recommend!

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Schumacher Cargo Logistics

Schumacher Cargo Logistics

(122 reviews)

PART 1 of 2 - We have had a very, very complex move between USA-CAN-UK. We booked SCL for our US-UK…read moremove on December 22nd and there was a massive snowstorm set to hit the East Coast that day that completely halted all travel and caused the border to be shut down. Chris L worked super fast to switch our packing date to a day earlier which was above & beyond, and greatly appreciated so we could safely drive our UHaul back to Canada (home country) while we awaited our UK visas. On December 21st, Stefan and his SCL crew arrived on time and were very professional, courteous, and considerate of packing our household belongings. The little things like the crew wearing SCL uniforms, their friendliness, and superb packaging didn't go unnoticed. Super fast too! Very impressed and reassured our belongings were handled with care. We originally dealt with Chris L for understanding the shipping process and obtaining a quote. He spent over 2-hours (2 separate phone calls) to answer our questions and walk through what to expect. Very patient! He also understood the challenges we had with obtaining a UK visa due to the UK prioritizing Ukraine visas and agreed to let us store our belongings a little longer given the Covid delays and unpredictability across the globe. Again, above & beyond. That is very, very rare these days in business and in general when everyone seems to be nickel and diming. We never, ever felt this way with Chris. We felt like we could trust him and really appreciated his direct approach and time. Our quote was reasonably assessed. We paid approximately $1600 more than originally quoted since we opted in to full insurance coverage and also had 100 extra cubic feet than originally thought. The price was laid out to us clearly beforehand. I highly recommend reading every single detail of the information that SCL emails you and spending time on their website. Some people on these reviews complain heavily about extra costs, but we always felt there was transparency and had a quick, satisfactory response about our shipment size - we also know some boxes of ours were awkward sizes (e.g., mattress, dresser) and may take up more space on a pallet. We have since been transferred to Thibaut regarding our shipment and he has been very responsive to our inquiries and very friendly. He calls back or emails right away and we have never felt ignored or ghosted as many people have reported about this company. This has not been our experience at all and we actually feel very supported and cared for by SCL given we have never done this before and it is such an overwhelming process. Of course we have a lot of questions and Thibaut and Chris have always answered them and been super kind to us and patient. I've never felt like an inconvenience with my questions and that goes such a long way for such a big and complex move. Given the global reach and amount of shipping this company does, it is unrealistic to expect in-the-moment answers, so patience does go a long way as a customer. The only rude person I came across was the receptionist that picked up the phone who said she was at the LA location. She spoke in a very rude, unnecessary condescending tone before I could even get my question out. I didn't take it personally though since I am not a rude person, and perhaps she was having an off day as many of us are these days. Naturally we are a bit nervous and anxious about when we will see our belongings again and what extra fees or delays we may incur based on the reviews. I will provide PART 2 of my review upon arrival of and inspection of my belongings after unpacked when in the UK. So far, we are very happy with the service and respect we have received from Chris, Thibaut, and Stefan. Great guys! I hope it continues! Thank you very much!

Absolute nightmare experience. Avoid the Los Angeles branch at all costs!…read more I was originally quoted $5,630 to ship two cars in a single container from Arizona to Germany, starting December 19th. The plan was to route them through Houston, Texas. Instead, without my permission, Schumacher shipped them to Los Angeles. When I demanded answers, they claimed a salvage title meant the car couldn't ship from Texas--a claim I highly doubt. This unauthorized rerouting caused massive delays and endless hidden fees. While in LA, they held my cars hostage until I paid an unexpected $7,765 for an "extra customs checkup." It took over five full months just to get the cars to Europe. Once in Germany, Schumacher tacked on another surprise fee of $3,931.40 just to release the vehicles, completely ignoring their original quote of around $520 per car. To make matters worse, their German destination partner, SATS Group GmbH, was completely unprofessional, clueless, and a nightmare to deal with. They tried to force an absurd, double-taxation customs scheme on me regarding my final delivery to Bulgaria. I paid triple what I was originally quoted, suffered through a 5+ month delay, and dealt with shocking unprofessionalism. I will never use Schumacher Cargo Logistics again, especially the Los Angeles branch. Be warned!

K&C Auto Transport - vehicleshipping - Updated October 2026

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