These folks are awesome! Honest hard working folks. A place…read morewhere the owner also works on the vehicles. Have taken two vehicles to Quality Auto Care that other garages couldn't seem to fix and these folks made it look easy (and showed me the old parts and explained what was wrong with them). Great folks to do business with. I highly recommend them.

Found theses guys by accident and was able to get them to get my truck back on the road ASAP and at…read morethe right price. Thank you

Great service, fair prices, and honest staff. My whole family has been getting their cars serviced…read moreat B&W Auto for years and they've been nothing short of amazing. Highly recommend!

This place is amazing. Best mechanic around. Fair honest, office staff is friendly courteous. If…read moreyou want your car fixed right go see this place.

Fantastic customer service. I recently arrived in Maine after a cross country road trip and took my…read morecar there to get checked out. Everyone working there was so nice and they took great care of me and my car. I will definitely be using them as my go-to auto shop from now on. Good mechanics and good people. Thanks so much!

We love keep things local and Dons is just type of place. They are able to get our car in when…read moreneeded, they do a thorough job and we have never been disappointed. So, whether you live in Lisbon or the surrounding area if you have a need for you car to be worked on consider Dons and his crew they are friendly folks and work hard to make sure you can get where you need to go!

Today my daughter needed an inspection in a rush due to leaving town tomorrow on vacation. she was…read morein a pinch for time so we contacted Don's in hopes they could squeeze her in. Cliff never skipped a beat, and got her right in. Not only did they complete the inspection for her but also took the time to talk with her about a few other things that need addressing, and explained that these things could wait till she returned. Thier customer service was top-notch and the staff was equally as good. They will get our business for sure. If your looking for a fair and honest shop look no further, Don's Automotive is your place

These folks are not only local, but I know them personally. They do excellent work and it's down…read moreright and correct the first time. If your in the area and need some work on your vehicles check them out. They can work on high end performance cars or just your grocery getter. You won't be disappointed, they stand by their work and they are local, honest, professional and a pleasure to work with.

I started out speaking with Ryan at Portland performance. Everything was great at first but…read moreeventually they would not return calls and were very rude when checking on status of vehicle after being told everyday for a week it would be ready tomorrow. Did do what I asked them to do, just some simple maintenance that should take an afternoon but my car was there for way too long.

I've been coming to this VIP for a couple years now - including yesterday…read more Tire change overs, inspection stickers, air and oil filter changes, brakes, regular mx, etc. My dad's ever present warning, "be careful they don't sell you things you don't need" has never applied. They've always been fair and honest. Once or twice there were additional things I needed (like brakes ) and they were factually needed! The mechanics showed me why they were making a recommendation. Up to me whether I follow it or not. Thank you!!! Service has always been done very quickly and at a fair price. They are communicative. I've never felt pressured to buy or do anything. My car has always been ready when they tell me it will be. They've even offer a veterans discount.

My mom brought her car in because of an engine issue. After running a diagnostic, they told her the…read morerepair would cost $1,150. She approved the work because she was led to believe it would fix the problem. They later called to say her car was ready for pickup, so naturally she assumed the issue had been resolved. Unfortunately, as soon as she started driving the car, the exact same problem was still happening. When she called the shop, she was then told that the vehicle actually needed further inspection and another engine diagnostic. This was never communicated to her before she picked up the car or paid for the repair. After bringing the car back, they eventually told her they couldn't fix the issue after all. They refunded only $800 of the $1,150, admitting that the previous repair wasn't necessary, but refused to refund the remaining $300 because they had cleaned the oil lines and switched her vehicle to synthetic oil. Her car had always used conventional oil, and she never requested or approved that change. To make matters worse, Melissa was rude and unprofessional throughout the process. The lack of communication, unnecessary work, and refusal to issue a full refund for repairs that did not solve the problem made this an extremely frustrating experience. I expected better customer service for my mom. Instead, she spent hundreds of dollars, was treated poorly, and left with the same problem she brought the car in for. I would not recommend this shop

Bob is the man!!! He is very knowledgeable. You can trust his advice with your repair and the work…read morewill get done even though he is very busy.

My dreaded engine light came on. Fully expecting it to cost hundreds to fix, I decided it was…read moreworth driving to Auburn to know I wasn't going to be taken. I've heard great things about Bob for years from good friends. But NEVER EXPECTED THIS! Bob called this morning and said I was down on oil and it was $6. THATS RIGHT, I SAID SIX DOLLARS! Nothing's wrong. And this wonderful crazy man told me the truth. Take your car to this guy!

Great service and amazing warranty…read more I had a small leak in my truck tire and needed a rotation. Called and was able to be seen the same day. The staff was friendly and fast. The entire appointment was exactly 59 minutes. Not only that, when it came time to pay what should have been about $60, I was told it was all covered by the warranty on my Cooper Tires. They knew they would do it for free and still treated me just as good as a paying customer. In this day and age, that's something really worth noting. As a result, I will be using them regularly from now on. Their prices are reasonable, the work good and the staff is very good. This is the type of place I'd send my mother to for her car service. We'll Done!

Went to have 2 tires mounted on rims on the car. They wanted $80+ to mount 2 tires! I recently had…read moreto remove the tires to do some brake work. Every lug was tightened differently. I had to use a 3 foot pipe on my breaker bar to remove 2 of them. THEIR HELP IS UNTRAINED/UNQUALIFIED. Beware..

A little pricy to put 4 new tires on rims but the job was done well and timely…read more Only took one week to get an apportionment

Went there to get a 4 wheel alignment and a Maine state inspection sticker and ending up spending…read more$1,371 for 2 new front left and right struts/suspensions and front driver side tire rod plus quoted for an additional $1,200 to get a sticker claiming it needed brake master cylinder replacement and few other things their labor rates are just like a dealership find an honest loyal mechanic

I hadn't used Autowerks in 10-12 years after buying SUVs from them; however due to the increased…read morelabor costs and overhead costs BMW passes on to the consumer, I decided to try Autowerks again. It was a great experience: convenience of a loaner, on-time service, honest review of service needed and what should be done soon. The difference being that the dealer seemed to upcharge on what is needed and what coud be done. Their overhead charges and labor costs were extreme as well. That said, Autowerks charges a fair amount on labor and additional "Phantom" time did not appear on my bill. Give them a try.

Amazing customer service. These folks are so knowledgeable and take the time to discuss any…read moreconcerns and questions about our German cars.