Great service, fair prices, and honest staff. My whole family has been getting their cars serviced…read moreat B&W Auto for years and they've been nothing short of amazing. Highly recommend!

Paul knows everything from 50's cars and trucks to the latest - and everything in between (domestic…read moreand foreign). Very knowledgeable and gets the job done. Not a fancy shop, but don't let that throw you.

I've been coming to this VIP for a couple years now - including yesterday…read more Tire change overs, inspection stickers, air and oil filter changes, brakes, regular mx, etc. My dad's ever present warning, "be careful they don't sell you things you don't need" has never applied. They've always been fair and honest. Once or twice there were additional things I needed (like brakes ) and they were factually needed! The mechanics showed me why they were making a recommendation. Up to me whether I follow it or not. Thank you!!! Service has always been done very quickly and at a fair price. They are communicative. I've never felt pressured to buy or do anything. My car has always been ready when they tell me it will be. They've even offer a veterans discount.

My mom brought her car in because of an engine issue. After running a diagnostic, they told her the…read morerepair would cost $1,150. She approved the work because she was led to believe it would fix the problem. They later called to say her car was ready for pickup, so naturally she assumed the issue had been resolved. Unfortunately, as soon as she started driving the car, the exact same problem was still happening. When she called the shop, she was then told that the vehicle actually needed further inspection and another engine diagnostic. This was never communicated to her before she picked up the car or paid for the repair. After bringing the car back, they eventually told her they couldn't fix the issue after all. They refunded only $800 of the $1,150, admitting that the previous repair wasn't necessary, but refused to refund the remaining $300 because they had cleaned the oil lines and switched her vehicle to synthetic oil. Her car had always used conventional oil, and she never requested or approved that change. To make matters worse, Melissa was rude and unprofessional throughout the process. The lack of communication, unnecessary work, and refusal to issue a full refund for repairs that did not solve the problem made this an extremely frustrating experience. I expected better customer service for my mom. Instead, she spent hundreds of dollars, was treated poorly, and left with the same problem she brought the car in for. I would not recommend this shop

Great service and amazing warranty…read more I had a small leak in my truck tire and needed a rotation. Called and was able to be seen the same day. The staff was friendly and fast. The entire appointment was exactly 59 minutes. Not only that, when it came time to pay what should have been about $60, I was told it was all covered by the warranty on my Cooper Tires. They knew they would do it for free and still treated me just as good as a paying customer. In this day and age, that's something really worth noting. As a result, I will be using them regularly from now on. Their prices are reasonable, the work good and the staff is very good. This is the type of place I'd send my mother to for her car service. We'll Done!

Went to have 2 tires mounted on rims on the car. They wanted $80+ to mount 2 tires! I recently had…read moreto remove the tires to do some brake work. Every lug was tightened differently. I had to use a 3 foot pipe on my breaker bar to remove 2 of them. THEIR HELP IS UNTRAINED/UNQUALIFIED. Beware..

We love keep things local and Dons is just type of place. They are able to get our car in when…read moreneeded, they do a thorough job and we have never been disappointed. So, whether you live in Lisbon or the surrounding area if you have a need for you car to be worked on consider Dons and his crew they are friendly folks and work hard to make sure you can get where you need to go!

Today my daughter needed an inspection in a rush due to leaving town tomorrow on vacation. she was…read morein a pinch for time so we contacted Don's in hopes they could squeeze her in. Cliff never skipped a beat, and got her right in. Not only did they complete the inspection for her but also took the time to talk with her about a few other things that need addressing, and explained that these things could wait till she returned. Thier customer service was top-notch and the staff was equally as good. They will get our business for sure. If your looking for a fair and honest shop look no further, Don's Automotive is your place

These folks are awesome! Honest hard working folks. A place…read morewhere the owner also works on the vehicles. Have taken two vehicles to Quality Auto Care that other garages couldn't seem to fix and these folks made it look easy (and showed me the old parts and explained what was wrong with them). Great folks to do business with. I highly recommend them.

Found theses guys by accident and was able to get them to get my truck back on the road ASAP and at…read morethe right price. Thank you

Reasonable price on good work done to replace the sway bar links on my Honda Civic Hybrid.read more

Guy wasn't very kind when I asked him to do work on my car. Made me feel like I was bothering him…read more I got a tire balancing which didn't seem to help the vibrations at all. He broke a stud when removing a tire and charged me for the part he broke. Honestly, if the guy was nicer and had better initial interactions with new customers, I wouldn't be posting about it.

I hadn't used Autowerks in 10-12 years after buying SUVs from them; however due to the increased…read morelabor costs and overhead costs BMW passes on to the consumer, I decided to try Autowerks again. It was a great experience: convenience of a loaner, on-time service, honest review of service needed and what should be done soon. The difference being that the dealer seemed to upcharge on what is needed and what coud be done. Their overhead charges and labor costs were extreme as well. That said, Autowerks charges a fair amount on labor and additional "Phantom" time did not appear on my bill. Give them a try.

Amazing customer service. These folks are so knowledgeable and take the time to discuss any…read moreconcerns and questions about our German cars.

Great service and honest mechanics. Will be a customer for a long time.reasonable prices and they…read moredo things the right way.

Doug and his crew have taken great care of my family's cars and trucks for 20 years. We drive from…read moreFreeport knowing we will always be treated fairly and honestly, and their diagnostic skills are second to no one! A Honda dealer told me I needed a $2000 ABS Brake system and Ben found the error was a mis-aligned steering sensor. He recalibrated it for under $100! Many other stories like this in our history with this great group of talented folks.