Did a great job on my niece's suv, looks and shines like it came right off the showroomread more

54321 4.4…read more (129) Reviews All cost11 estimate7 insurance company6 door6 +6 Sort by Most relevant Newest Highest Lowest Mary Fox 47 reviews·17 photos 17 minutes ago NEW Services: Painting, Electrical, Body & Trim Very VERY DISHONEST. 08/28/23. They called and very unapologetically at that. On the phone with Alex and he said He is not familiar with what has been going on. ???? In the conversation going over now coming back a 3rd time said "Wasn't ... More 1 Madison Reiheld Local Guide·27 reviews·2 photos a week ago NEW Services: Painting, Body & Trim Fixed like new! The entire process with my insurance company took about 3 weeks turnaround time. Justin B Local Guide·76 reviews·34 photos 11 months ago I took my fusion in to have a dent in the roof fixed. They had to remove the headliner and the sunroof to do the repair. The outside work looks good however my tan headliner had black hand prints all over it. The next day the sun roof ... More +15 6 North Canton Collision (Owner) 4 years ago Mr Barnby, I am very sorry for how this was handled. I am glad that you are happy with the body & paint work and I agree 100%. It should have been cleaned for you. We strive to make every customer satisfied with their experience and this was a reasonable request that should have been fulfilled. The estimators supervisor will be reaching out to you. Christian Kinsinger Local Guide·15 reviews 3 months ago Gave a quote within 15 minutes, had the repair done a day ahead of time, price ended up being lower than the quote and looks amazing. Plus gave some extra touch up paint and can tell my truck is cleaner than when I left it. 10/10 service Mary Fox 47 reviews·17 photos 17 minutes ago NEW Services: Painting, Electrical, Body & Trim Very VERY DISHONEST. 08/28/23. They called and very unapologetically at that. On the phone with Alex and he said He is not familiar with what has been going on. ???? In the conversation going over now coming back a 3rd time said "Wasn't this paid for by someone else?" He didn't understand my being upset/offended by his question and got really defensive when I explained it didn't matter who paid for it and we were hit by an uninsured driver who agreed to pay us. He got pissed off at at me! This place is completely 100% dead pan unapologetic about there lack of work, lack of ethic, lack of customer service. ****UPDATE: 08/27/23 Few weeks later. Our son sits in the back seat. CAN'T PUT THE WINDOW DOWN! Doesn't work. Because they not only didn't connect it the just stuck it back in! This place owes us money back!!! We were hit by an uninsured driver. An older lady who accidentally let her Insurance laps. They said it would take 7 to 10 days to fix the car. Took 4 days. RED FLAG! This shop is so used to ripping of insurance companies when you come in they provide and estimate and DO NOT DO THE WORK YOU PAID CASH FOR! An uninsured motorist hit my husband.She agreed to pay us. Estimate was with cost of removing the bumper and headlights front and back paint fade to match doors. JOKE! THEY NEVER PAINTED PAST THE DOORS. HUGE MISSED AREA. HUGE! Front or back never used paint or clear coat but charged us for it. Found the small scratches on the car front and back before we took it in. Small but we know they were there and a paint chip. Right by the door. Its still there! Had they painted and buffed and clear coated it wouldn't be there. Took it back they took off a major area they missed but up front same scratches that had where they"Faded the paint and buffed would not still be there. Scratches that were not caused by the accident but we knew were there. THEY ARE STILL THERE ON THE FRONT PANEL BY THE DOOR! THEY NEVER removed the bumper or headlight in the front. Same in the back. They charged for it. They charged HUNDREDS to remove bumpers and lights never touched. Paint and time never used. Estimated buffing the Wheel the older lady hit. Didn't do that either. Trim they took off coming off the car. This fix should have cost half. Didn't paint or buff past the doors. Charged! Didn't remove lights or bumpers. Charged ! Didn't Buff Wheel. Charged Trim coming off. Stop ripping people off.

I'm not gonna leave a huge long review, but I do want to stress how amazing the shop is! Every…read moresingle staff member I came in contact with was unbelievably nice and responsive! I find that really refreshing in this day and age when most companies seem to have forgotten what customer service is! They were extremely responsive every time I had a question and Tara pushed to have my car done three days earlier because of my work schedule. I hope I don't have to have another body shop fix my car but if I do, it's Ellsworth all the way!

Did great work for me on my truck and mustang. I would recommend heath. Nice guy and very thorough…read morewith the repairs and paint matching

As a longtime Barberton firefighter, I know how important it is to have people you can trust when…read moreit comes to taking care of your vehicle. I've been coming to Big Mike's Automotive for years, and one of the biggest reasons I keep coming back is Amanda. Amanda is an outstanding Service Manager with incredible people skills. She's friendly, professional, honest, and always takes the time to explain what's going on without making you feel rushed or pressured. She genuinely cares about her customers and goes above and beyond to make sure you're taken care of. Great customer service is becoming harder to find these days, but Amanda delivers it every single time. She's a true asset to Big Mike's Automotive, and it's because of people like her that I wouldn't hesitate to recommend this shop to my family, friends, or fellow firefighters. Thanks again for always treating your customers right!

Amazing work made my SUV look brand new strongly recommended 5 stars all day long thanks John and…read morethe crew best in summit county !!

The Absolute best ! Very professional. Takes the time to make the work look perfect !read more

Excellent service and work. Prices are fair and reasonable. Would go there again.read more

Talked to another shop previous to taking my car here for repairs. Was informed by the other shop…read moreON THE PHONE that they could not service the type of transmission I have. Took it to "master" tech and they charged me $200 to tell me the same thing. Odd how they couldn't tell me before hand that they are not equiped to repair my vehicle. Complete rip off.

Jake at Mastertech has made this whole process so easy. I was able to have my car towed there. He…read moreinformed me of all of the payment options available and not to stress yet about the cost. He then notified me they have loaners to use while repairs are being done. I had a a difficult time to come pick up the loaner due to kid's schedules. He informed everything could be completed via phone, so I was able to get after hours. Thank you, Jake, for making this process less stressful! Ashley M

Jeremy at the Dent Shop was very helpful. He thoroughly examined the damage to the rear hatch and…read moreexplained why it was not a good candidate for paintless dent repair. He also pointed out moisture in the rear light assembly likely due to the collision. He even removed the paint deposited on an unrelated minor ding on the rear door, making it almost undetectable.

Great work and great to work with! Repaired the hail damage to my frontier good as new.read more

Thanks for a thorough, speedy, high-quality body and glass repair, Jack, Dave, and team! They…read moreconsistently exceed expectations. (I'm like a favorite customer now; over the last 5 years, I've brought in my 2008 RAV4 for several bodywork repairs, and Jack even personally repaired (welded) some lawn equipment for me earlier this year.) Thorough I went to Collision Pros in May for a quick estimate after some kids threw a rock denting my hood (and scratching the windshield glass, which I hadn't noticed at first). Their estimate came in just a little lower than the official insurance estimate I got later. Also, they noticed that my front glass was scratched and while not a danger, they recommended replacing it as well, since it could develop cracks after a freeze-thaw cycle. They also said they'd take care of some unrelated rust spots that had developed with age. Speedy Dave had it repaired, repainted, and back to me within a week, matching my paint and installing a higher quality aftermarket windscreen than what I had previously installed after the original glass had developed cracks. High-quality When I got my car back, the paint looked great, the dent and rust were gone, and they had even vacuumed and washed my car inside and out!! So kind!! I'll keep coming back!

One my rear doors wouldn't open. I called in the morning, they said come by later today, and when I…read morecame in, they fixed the issue in just a few minutes. Without hassle, they opened up the door, found the issue, and quickly resolved it! Perfect customer service, effectiness in resolving the issue, and all with a smile. Thanks!

Fantastic service, quality work…read more My husband and I have taken our cars to Crow's for a few years. They are honest in their assessment of the issues and expected outcomes. The work is beautiful and well done. Prices are reasonable. Wouldn't take our cars anywhere else!

Excellent job. Beautiful repairs. Completed quickly and great company to deal with. Will…read moredefinitely deal with them again.