Didn't even answer the door and was sitting at a desk by the window. Disgusting. Don't come here at…read moreall.

I guess this is the only way to get attention from these guys. I have been trying to reach out for…read more2 days, calling, texting, emailing, etc. and I still have not gotten any response. I don't understand why is it this hard to reach out to just get a response from a real estate agent. Will further update info if anything changes.

Maintenance/repairs: very negligent. close to zero, even if you beg & so shoddy its worse than…read morebefore. Rent invoices: overcharges, doesnt credit for payments made Cleanliness: building looks shabby, dirty.

Never in my life have i experienced such incompetence, arrogance and irresponsibility as this…read morecompany, specifically Joel Goldstein. Never fixes anything. No response to repair requests of mine or other tenants. Ever. Major leaks for years, without any response from management. Filthy building, roaches.and ive heard lots of bugs.

Yiwen was an extremely welcoming, knowledgable, and effective broker during our NYC housing search…read more After gathering our preferences, she immediately got to work finding applicable listings and organizing a neat schedule for a full day of tours. Yiwen was instrumental in helping us sign our lease, and after 6 months we love our place! 5/5 experience, would definitely recommend to a friend or colleague.

I recently leased an apartment in New York City with the great work of Kate M. from Cooper &…read moreCooper. She took great care to understand our preferences, and book a combination of tours between listings we found, and listings she found - some even before they hit the market. Kate was patient and dedicated in our search - spending in total about an entire week of touring until we found the apartment we were looking for. She was very responsive - and even toured units for us when we were unavailable. I would absolutely recommend Cooper & Cooper, and especially Kate!

I just want to come on this platform and say how truly amazing Fatima has been throughout the…read moreentire process of helping me find an apartment. From the very beginning, she took the time to understand my financial goals and made sure every option she showed me aligned with what I was comfortable with. On top of that, she was incredibly thoughtful about location and helped me find a place that makes my commute to work so much easier. Fatima is professional, responsive, patient, and genuinely cares about her clients. She made what could have been a stressful experience feel smooth and even enjoyable. Her knowledge of the market and attention to detail really set her apart. Fatima is THE BEST, and I will absolutely be recommending her to all of my friends and family who need help finding a place. If you're looking for someone who truly has your best interests in mind, she's the one!

Worked with Elana Delafraz to sign our new apartment and get new tenants in our current place. She…read morewas great! Very helpful and responsive.

Working with Laura Merrill was such a pleasure. She helped us get 100% ready with our application…read moredocuments before even beginning our tours so that we could be ready to go when the time came to apply. She was responsive and gave great advice. Highly recommend reaching out to her if you're starting your apartment search!

As first-time homebuyers, working with Roman Trevino was perhaps the best decision we could have…read moremade for this overwhelming process. He is, without a doubt, the most patient, knowledgeable, and detail-oriented realtor I've ever worked with (and just a lovely person to boot). Roman took the time to truly understand what we were looking for and worked tirelessly to ensure that every option aligned with our needs. He made us feel comfortable and confident at every step - always listening, answering questions with care, and offering practical advice when viewing apartments. When we finally found *our* apartment, he was with us every step of the way, helping us assemble an outstanding team of professionals who made the process seamless. He expertly managed the complex coop application, ensuring that we felt completely organized and prepared at each stage. Having him in our corner when we encountered roadblocks or issues, made the overwhelming moments feel far more manageable. We are incredibly grateful for his guidance in helping us find our forever home and for the team he built around us. I wholeheartedly recommend Roman to anyone searching for an apartment or home (and have already done so multiple times). Do yourself a favor--work with Roman!

The owner Mr.Hilliare takes advantage of people who have housing vouchers. He tells people that he…read morehave apartments available but they are more than they voucher for you to come out of your pocket. He then takes your money and keep it without helping you getting an apartment

This is a scam. Do not rent an apartment from Katarina or Marek. After we moved in, they tried to…read moremake us pay an extra 1k for the washer and dryer that were already in the unit and were included in the apartment. After moving out over 6 months ago, we still haven't received our security deposit. She claims to have mailed it but refuses to send tracking numbers or zelle/venmo instead. We are out thousands of dollars now because of her and won't get it back until it's resolved in court. Search Katarina and Marek on reddit to read even worse experiences. This city is expensive enough, don't make your life harder by working with them.

Katarina was very helpful for me in finding a new apartment! She was super attentive and…read morecommunicated great with me on my first apartment in new york city. She got me set up with a showing next day and was on time and answered all of my questions. During the application process, she was also super communicative and answered all of my questions - especially for my first apartment I got in NYC. I have recommended her to other friends of mine looking for their first place in the area! Thank you Katarina!

Unprofessional. I worked with a broker named Moe who was aware that I had a newborn baby with a…read moreflooding emergency in my current apartment. I saw a couple of properties with him & finally applied. He was charging me a huge broker fee even tho the city of NY got rid of broker fees. Once I sent him all of my info & documents, he ghosted me. Very unprofessional. Even if I got declined, he could've just said that. I believe I didn't get declined, I think he just saw that I wasn't a fan of the ridiculous broker fee he was charging.

On Seth Miller and Lang Reality - I took the gamble and worked with him. I did extensive review…read morereading and background research. He is NOT, to my knowledge, a literal scam artist. What he IS, is just extremely bad at his job, and is enabled by a crazy market and desperate renters. In my experience, he did his job, I paid him the anticipated and agreed-upon amount (actually a lower brokers fee it was nice), and he submitted and coordinated what needed to be, between the building and him and I, AKA his job. I was extremely panic-attack level worried about scamming and legitimacy, which I told him straight up. I was overly researching and panicking and expressing a ton of doubt. He was super responsive with me, but got a little better when I called him directly, try to skip the texting with him just call him and ask all your questions. Obviously if you stall too much early on then you'll lose the place and that would be frustrating! I think that the bad reviews are accurate for people who experienced his shittiness and backed out, or didn't get the apartment so the experience worsened and ended on a bad note. But for me, he followed through and got me the unit because he IS a legitimate broker and obviously WANTS to close the deal. The steps were that after touring and a bunch of communication, and tons of paranoia, I signed the lease and FaceTimed with the landlord and Seth, then within a couple of days I Zelled, yes Zelle, the security deposit, brokers fee, and first months rent to his employer, Lang Reality's Zelle. This is normal, legit, and fine! I even moved in early and it's great, super happy. He basically quit responding to texts after I paid him and was in contact with my superintendent, then of course he has minimal incentive to give you time of day. I called him a couple more times and over the phone he is helpful and willing, but I noticed the moment the texting was ineffective, soon after my payments and move in lol. Would I recommend him? No. Is he going to literally scam you, no. Did I find a place to live despite the horrors, yes. Do whatever makes you comfortable, ask every single question you'd like, and know your legal rights and legal process of renting. Good luck!