Maintenance/repairs: very negligent. close to zero, even if you beg & so shoddy its worse than before. Rent invoices: overcharges, doesnt credit for payments made Cleanliness: building looks shabby, dirty. read more

Never in my life have i experienced such incompetence, arrogance and irresponsibility as this company, specifically Joel Goldstein. Never fixes anything. No response to repair requests of mine or other tenants. Ever. Major leaks for years, without any response from management. Filthy building, roaches.and ive heard lots of bugs. read more

I recently moved out of an apartment owned by Galil (thank goodness), because this has been the worst management company I've ever experienced. It is expected that management companies are profit driven, however Galil treats their tenants as if they are dirt on the street. I got out of my lease early, because I could no longer tolerate unbearable/unsafe living conditions. They refused to fix a massive ceiling leak which eventually resulted in a portion of my ceiling collapsing. I contacted the management office countless times and each time they had a different (dismissive) response. Additionally I was left with a broken refrigerator and door lock that could be broken into with a credit card (this was revealed to me when I was locked out and my super slid a credit card through my door to let me back in). I urge you to look elsewhere and save yourself and your money. If you're looking for a deal in Harlem check out Savoy Park or Riverton (both non fee apartments and from personal experience I can say Riverton is great). read more

Galil Management - Leak that Galil would not fix. - Real Estate Services Near Me - East Flatbush, New York

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I must finally write a review. This management company isn't really a building management company, it operates more like a financial holding company that just collects rent--and does nothing else (unless they are properly begged, or somehow forced to do something). The 'managers' don't really exist, there are just a few supers (who are really just part-time janitors, not really capable of serious building repairs) and a couple of secretaries/bookkeepers in a tiny remote office who keep a tally on rent payments. Beyond that, you're on your own. There's no real building management happening here. This company is the definition of an absentee landlord. I signed my lease years ago, when it was managed better by the previous owner (I believe E&M). They weren't perfect, but you could actually contact management, and things were actually attended to quickly--as if humans actually lived in the buildings who needed help. Well, a few years ago, the building was sold to Galil Management, which seems to be run by Leibel Lederman. Since then, the hallways and building area are filthy, for the first time in my immaculate home I've now seen roaches appear and even one mouse a few months ago, repairs take forever (and when they happen, they're generally not really 'fixed' more like taped over), and I've personally had ongoing (and very fixable) safety issues with my apartment that I won't detail here since I'm still living in the building and may have to deal with these people on a legal front. There are more problems to note, but I may be going to court (and yes, my rent is fully paid, but I'm apparently paying a ghost, not a management company), so I'll leave those details out for now. The most troubling issue with Galil Management is that since the pandemic, when you call their office, you now get a message that says "because of the pandemic, our offices are closed." What?? NO. You don't get to just disappear. 1) Just because of the pandemic, you don't get to just stop managing the building. People in the buildings need help now more than ever. 2) No one I know in the building ever visits the physical office of Galil Management. So it's not like closing a public-facing cafe due to health concerns. The vast majority (probably all) of tenants in Manhattan deal with the company via phone, so you can just forward tenant calls to a home office or a cell phone-- there's NO excuse to simply say "hey, there's a pandemic, we're closed, BUT KEEP PAYING RENT, THANK YOU." I am beyond angry. I feel violated that they have just disappeared and left basically any issues with the building to be handled by the aged super who basically takes out the garbage and 'tries' to fix things, but almost always has to call a professional for help (he's basically a janitor, not a building manager or repair person). I suspected the new owner was a slum lord, but I didn't realize it fully until I read these other reviews. This company should be taken to court and forced to surrender their properties to a legitimate management company and landlord. You can't just collect rent checks and only respond to your tenants when there's an absolute emergency. And you definitely can't decided to shut down your office in the middle of a pandemic and not even have phone service available to reach someone. I'll be honest, this situation is making think about my life choices. I pay my taxes, work hard, am polite to my neighbors, and try to not raise a fuss with the landlord if there's any way I can handle an apartment-related issue myself. But it's clear now that Galil Management and Leibel Lederman just don't care about the real people (we're not just rent checks) living in their buildings. This is an absentee landlord, who will only respond if you take legal action or refuse to pay rent. For now, it looks like I may have to take legal action, because I haven't gotten a response to my unsafe apartment issues from management for several months, and this is unacceptable. Obviously, I echo the statements of the others here: don't rent with this company. If you made the mistake of signing a lease, don't renew. Any problems you've encountered are not a fluke or just a bad break, they are consistent problems that won't change with this company in charge. The NYC Department of Buildings and the Mayor's office should know about Galil Management and what's going on at its properties. Don't rent with them, don't renew with them. Trust me, it's not worth it. I'm a native New Yorker, I've lived in almost every borough since childhood, from rundown buildings to fancy co-ops throughout my career, I've seen all the various NYC rental situations and types of landlords and management companies, this company is among the worst I've ever experienced. AVOID. You have been warned. read more

Do not rent from them. The building was on fire two years ago and they still haven't cleaned or repainted the hallways. My bathroom has had a leak every year, they only cover it up, no real fixes. My door doesn't close properly, the lights don't work near the leak...CO2 detectors don't work.... the building inspector has been there multiple times with no improvement or repair. read more

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I'd give them zero stars, but one is the lowest it goes. I'm wildly overpaying in rent for this tiny apartment but I thought it would be worth it since it was non smoking and pet friendly. Spoiler alert - it's neither. I requested my lease start 6/1, they insisted that it start 5/15. I agreed and moved in and the toilet didn't work. It took them 2 weeks to fix it. They should have agreed to the 6/1 move in and taken those extra two weeks to make the apartment habitable. My neighbors started harassing me right after I moved in because they were afraid of my dog. I called Galil and ask that they intervene, and the response was 'we let tenants work problems out themselves.' The same neighbors have about 20 people living in their 400 sf of paradise. Again, Galil refuses to address the problem. This is a non smoking building and half the tenants smoke - in their apartments and public areas as well. The building is poorly insulated so the smoke migrates into my apartment. Despite notifying them since June, they've taken no corrective action. I actually brought the super to an apartment that was billowing smoke, he confirmed they were smoking and did nothing. I notified Galil and they did nothing. In October, I reported the lack of heat and the response was 'no one else is complaining.' File that under 'irrelevant.' As per NYC law, landlords must turn on heat by 10/1. I checked the boiler myself and the settings were all wrong - the time, the timer and the thermostat. They have a 'super' and a 'building manager' and neither knew how to schedule a boiler!!! They locked the boiler room to be spiteful and we still don't have heat from late evening until early morning. The super is a not really a super, only a porter who's skill set is limited to separating garbage and (sort of) cleaning the floors occasionally. They are currently doing a lot of construction in apartments without any type of permit and also are doing work on Saturdays without a permit. They've not responded to any of my emails for a couple of months. The first few months when they were somewhat responsive, they promised they would address the problems. Then they went silent. Horrible. And yes, they are slumlords. The worst type. They market the apartments to appeal to more affluent tenants (pet friendly and non smoking) to legitimize higher rents and you wind up basically living in a tenement. read more

Slumlords. Regret renting an apartment in a building owned by this company. Will post photos later. The upkeep is non-existent. Paying market rent prices for a dilapidated building and we've gone without hot water for one month in November-December! When I called the management company to inquire about the hot water heater replacement I dealt with so much attitude, no apologies, and no response on when it would be fixed. Do yourself a favor and AVOID renting in a building owned by this company. read more

These people are absolutely horrendous. Spiteful at worst, just plain old negligent at best. For one, they're terribly unprofessional. Sometimes I amuse myself wondering what they do all day. At this point, they're almost three years late sending an updated lease. No responses to emails, calls, or messages regarding this or anything else, really. Once I did get an "updated" lease, but it had the wrong names on it. I should've known. They're insanely disorganized. They've "lost" my rent checks 4 -5 times yet managed to cash them -- thank God for online banking. They're negligent. Issues like a backed up building sewage system (went on for about 2 months -- that was pleasant) or serious mold and mildew are not important enough to warrant their attention, let alone the courtesy of a response. The processes one needs to go through in extreme circumstances (getting the City, EPA, HPD, etc. involved) barely prompt action. I know the average person doesn't have many choices when it comes to affordable apartments (as in, you go with the best apartment for the price) but honestly, do yourself a favor and avoid any place managed by this sorry company. read more

Absolute worst. DO NOT RENT FROM THEM. They damaged my apt and property, refused to make repairs for years, and then when I finally had city inspectors come, 43 building code violations were discovered and written against them. Galil Still refused to make repairs. Finally, I got court ordered repairs, Galil sends in 5 thugs . I was physically threatened,, The we're swearing no and yelling at me. After "repairs". Re-inspection result? Now there are 51 building code violations. Galil cheats workers out of their pay so they don't do the work. You are blamed. Workers come in with cameras and recording devices. Also, I've been here for several years and Galil has been overcharging me, sending inflated invoices, adding fees for who-knows-what. read more

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Galil refuses to address bedbug infection running rampant in our building, instead they stop accepting your calls. Different tenants are given different contact information for different "building managers" who know nothing and do even less. Additionally the trash room is filthy and roach infested. Nothing has been done despite a citation. We are contacting NYC HPD with the hope of forcing them to take action and secure the building, but we are not optimistic. DO NOT RENT AN APARTMENT FROM GALIL MANAGEMENT if you value your time, money, security, and mental/physical wellbeing. read more

SAVE YOURSELF THE TIME AND TROUBLE! DO NOT, DO NOT, DO NOT RENT FROM THEM. At this point I would rather live in a box than in an apartment run by these "people". They have zero compassion, they absolutely DO NOT care when things are broken or when their are vermin rampaging the entire apartment building. Currently my situation is that I have been renting an apartment from them in East Harlem since May 2016. Our stove has been broken this entire time, they had someone come when we first moved in and he said that he was there for the fridge and had it written down that he is there for the fridge and cannot look at the stove. Even though the fridge is fine, I wasted a day off of work for him to look at the fridge for 5 minutes when it wasn't the issue. Then had to schedule him to come back on a different day through management and he never showed. I gave up on the stove and only use the one burner that works. I currently have been living in this apartment with a mice infestation for about a month now. They had an exterminator come 2 weeks after I called them and all he did was spray one hole. Did not look for other holes and did not close up the hole. He sprayed then left. Still I have mice running throughout the apartment. I have spent over $100 on traps and poison and nothing has worked. I now have pleaded and threatened them to do something about this and still they DO NOT CARE. It is housing department law that they take care of vermin in their building. If you read all of this, you know not to even think about renting from them. If you're only reading this sentence, PLEASE SAVE YOURSELF AND DO NOT RENT FROM THEM. Hope this helps someone in the future. read more

Before signing a lease, you need to get information about the management, if you sign before knowing anything. You'll regret it. This a horrible management The worst! In Queens Brooklyn or Bronx, it's the same waste of time and money. They don't respect their tenants at all. Don't rent anything under this name. read more

If it was possible to give Zero stars I would. This is the worst management company on the face of the planet. We have had mushrooms grow out of our bathroom ceiling four times. FOUR. Eventually the ceiling collapsed. Thankfully no one was in the shower when this happened. The solution to this issue was to COVER THE MASSIVE HOLE WITH A PLASTIC GARBAGE BAG UNTIL SOMEONE COULD COME FIX IT. A week later the hole was fixed but our bathroom was left in filth, our tiles were cracked, and the soap dish was off and gone. It still has never been replaced. We haven't had gas for five months now. We were given two small hotplates in return. We are still paying rent for gas that is not even working! When we called to inquire about a rent reduction we were shouted at and disrespected by Melody. Melody seems to be in charge of the office and instead of helping with issues, she takes offense to them and becomes defensive. It's just horrible that when these problems arise there is no one to speak with. Lastly, our entire building has become infested with bed bugs. We now have them. When bed bugs arise, there are many steps to be taken to stop them from spreading. None of these steps were taken. After calling and speaking with Melody every day for a week, the exterminating company finally called to set up an appointment. Again, they gave us their "first appointment" which was another week later. This is unacceptable and only causes the bugs to continue to spread. The prep work for Global Pest Control is insanely detailed and includes moving your furniture which will only disturb the bugs. They have horrible ratings OF COURSE. We have inquired with another service but it will be out of our pockets. We have had enough of this and a lawyer has been contacted. We will be suing. read more

I just moved in two weeks ago and I'm already looking to get out of my lease after having dealt with management about a range of issues. Its been a very draining and frustrating couple of weeks ... most pressingly, I've called the office five times about electrical outlets in my unit not having been installed properly, as they are unsafe to use. I'm nervous every time I try to plug something in because the covers keep coming off. The first time I called on May 21st, I was told that an electrician would be contacting me to schedule a time to visit. I waited two business days before calling back a second time for an update on May 23rd, when I was told that an electrician was going to be in the area that same day to fix another issue in the building. No one showed up. I called a third time on May 24th and was put on hold before I could even get out my full address in the first 5 seconds of the call ... I waited on hold for 30 minutes before hanging up because I had to work. I called a fourth time on Friday, May 25th before leaving town for the weekend and was again put on hold for 45 minutes and I hung up because I needed to leave. I called a fifth time yesterday and spoke with a manager for the building who was unaware of who at the office told me that an electrician was supposed to be coming last week. The manager told me that an electrician would call me yesterday to figure out a time to come. Again, I haven't received any notification from an electrician. At this point, I've spoken to multiple people at the management office with no centralized communication and they're giving me inaccurate information with no follow through. Also, with the few calls that I was able to chat with someone without being put on hold, I brought up the fact that the intercom system for the building does not work and hasn't worked at all since I've moved in on the 18th. Not only is it an obvious security concern, but it has also been a huge inconvenience as far as getting my belongings and furniture delivered. I've had to take off from work for most of last week to be home in time for deliveries and with the thought that an electrician would be coming to fix the outlets - only to find that several important packages could not be delivered into the building by USPS + FedEx because they did not have access. Management told me that they were working on the intercom but has consistently failed to provide any details as far as a time estimate or what exactly was being done about it. I looked up New York Multiple Dwelling laws dealing with codes around entrances/intercoms and locks and I have the impression that as of now, management is failing to meet those codes and haven't shown any urgency in doing so. I didn't know the name of the management company before Google searching the phone number that Manuel, the super, gave me. I found out that the property is ran by Galil Management and sure enough, the public reviews I found are pretty consistent with my overall experience so far. I've never had such a terrible experience with management before and I've lived in two other buildings in NYC. Had I known the name of the real management company beforehand, I'm sure that I would've never signed a lease after looking up the reviews. I've been documenting and taking photos of everything. I just want to know what my options are since it has become clear to me that I cannot rely on management to absolve these issues. read more

If I could rate this management company is the negative I would, they have zero respect for their tenants and don't have the human decency to call back. I've left letters, emails and voicemails no response but yet they are able to cash my check each month. I'm renting in Astoria 30-50 21st street and had my parents in from florida for 10 days all in which we had no HEAT. I called Joel who is apparently always out of the office and busy. Never able to call or right back thankfully after 10 days they are able to fix it but with zero apology smh... Do yourself a favor stay away they don't care about the people they only care about the check they cash... read more

If I could rate this company with bags of trash instead of stars I would give them 5 because that's what they've given me since the day I moved in. What they lack in integrity, they make up for in dishonesty. Seems like in order to work, or be contracted by Galil you have to fit the profile of being a vile, disrespectful and dishonest human being. I've had several hazardous issues arise that have gone unaddressed for months. When I call down to the management office, the tool that answers the phone keeps me on hold 80% of the time and the other 20% of the time she's asking me to reiterate the same issues that I've been experiencing since July! Heaven forbid you request compensation or a reasonable resolution. They will do everything but fight you if you ask them to hold themselves accountable. I was told that my apartment received $30,000 in repairs, which have all fallen apart over the last 10 months. I had outside maintenance come in due to an issue that was ignored since December and he said that the initial contractors cut so many corners that are major safety violations. It was like putting perfume on a pile of sh!t because these were only surface repairs to make this mess more appealing to the eye. I could do this all night, but I think you get my drift. DON'T RENT WITH THESE CROOKS! read more

This management company is HORRIFYING. They (as E&M then Galil) took over my building about 18 months after I moved in and it was a nightmare from then on. The building I lived in in E. Harlem is infested with rats and roaches and they are doing nothing, aside from the bare minimum to avoid fines from the city, to rectify the situation. Repairs are sloppy and incomplete - I had a leak in my bathroom ceiling in August and they refused to have any repairs done over the weekend, unfixed leak + heat = MOLD, which they addressed by wiping off the walls and painting over. Heat was non-existent in the building and hot water was frequently unavailable. Rent increases were drastic and unrealistic. Managers were rude and disrespectful. The management is incredibly rude, and unethical, and have no regard for the people paying them hugely inflated rents. Stay as far away from this company as possible. Moving out, and getting out from under this awful company, was the biggest weight lifted possible - and I told every broker I contacted to find a new home not to show me (or anyone else) ANYTHING owned by this company. read more

Currently we love the building, its staff and location (though it could be closer to a subway line). However, and this however is what landed them with a one star. Happy people never write reviews and it seems I'm joining those unhappy few that do. The day we moved into our apartment the washer began to act up and hold our clothing hostage. Though every time we got a hold of the super the Machine would magically work. This continued for several months until finally it refused and the super found the door was broken. That was three months ago! I was informed that since we broke it we have to wait. Seem no one checked before renting out the apartment if everything was working. So heads up! Check everything and be ready to wait months for appliances to be fixed and or replaced. read more

That feeling when you call your management company b/c you haven't had electricity in your kitchen for a month and no cooking gas going on 2 weeks and they hang up on you.... yeahhhh read more

If it were possible to write a review and not give any stars, that's what I would be doing. This management company is horrible. Don't be surprised at the "affordable" price for the first year advertisement or the "updated" kitchen. My lease is up the end of this month and we cannot wait to move. When I first moved in, a year ago, I had heat and water issues for months. It is cold in the winter and I would like some hot water! It took months of back and forth emails and I complained to the housing department. Then all of a sudden I had hot water, right when it started to get warm. Lets talk about this extermination thing they have once a month. The guy comes early morning, doesn't care if you are not there because the management company doesn't tell you a head of time. So if you aren't there, you're just out of luck. Mind you, the guy does nothing!!!!! Put some square sticky things in the kitchen cabinets and walks to the bathroom. That's it. Roaches are very much occupied in the building. I have emailed multiple times and nothing. Currently, I am preparing to move, but I saw an uninvited guest in the apartment who hides in the kitchen. We have set down so many traps and the little sucker just avoids them. I emailed the management company and they wanted a contact number for us which I provided. I emailed them today to see if any kind of arrangements were made since no one called me. Her (Melody is her name) responded with "someone will be there on 2/25", oh and I move out on 2/28, you can have that appointment because I don't have time for this. The living condition is disgusting. Why do we have mice and roaches? There is always empty beer cans and bottle in the little court area from my window that a tenet in the building throws out their window, must be too hard for that person to put things into the trash. And after reading the previous reviews its in every building they manage. Lastly, how do you even get to think that it is okay for you to try to raise someone's rent by such large amounts when you as a management company can't provide basic living conditions, I might as well be living in the subway where the mice/rats/roaches are anyways for FREE! Rudy, the super, I don't know why they have a super, he is useless. Save yourselves and don't rent anything through them. I can't wait till the end of the month. read more

Galil Management - Today I fought with this in the apartment. Even after all my complaints this management company is horrible. This thing is huge. - Real Estate Services Near Me - East Flatbush, New York

In short, Galil is a terrible management company and you should definitely not rent an apartment in a building that they own or manage. If you have the misfortunate to live in one of their buildings, I strongly urge you to make as many 311 complaints as possible. Should you wish for particulars, read on. We were shown a beautiful, renovated apartment in a building that seemed questionable. We were assured by our broker that this company/building owner maintain their buildings and apartments well. We made the mistake of taking his word. Never will I take a broker's word on something like this again because if I had googled Galil Management Company I would have discovered that they are essentially slumlords. Since moving into this apartment we have had ongoing issues related to hot water for 4-5 months that were only resolved by numerous complaints to 311 and now - in this coldest of Decembers - heat. The garbage situation in the building is untenable and we again had to file numerous complaints with the city for the building to provide semi-adequate numbers of garbage. Did I mention the issues with security? The day that we moved in, the lock on the front door was broken and the management company essentially told us it was an ongoing issue. Again, we had to threaten to contact the city. The door to the courtyard didn't have a lock on it and people used the courtyard as a thoroughfare to the other side of the block - we dealt with homeless people peeing in the courtyard, homeless people picking through the garbage and recycling at all hours of day, people riding motor and dirtbikes through the courtyard, and on one memorable occasion we believe someone shot a gun in the courtyard. It took months for the building to install a locked gate, but only the super can lock the door/gate and he frequently doesn't. And then there's the smoking. People constantly smoke in the stairwells and lobby of the building. We have repeatedly requested that the building post signs asking tenants not to smoke in COMMON AREAS, send letters explaining that smoking is prohibited in the COMMON AREAS, etc. Nothing has been done about this, although after six months of repeated complaints we were able to stop the super form using the building common space in the basement beneath our apartment from hosting daily gatherings of his friends to listen to loud music and smoke weed. (Yes, the super is a problem. He doesn't do his job. The management company doesn't seem overly concerned by the fact that he does not clean the building, the courtyard is overun by garbage and rats, he does not secure said courtyard, and disturbs tenants by playing music loudly in the middle of the night(only after numerous complaints did this stop), hosting gatherings for people in the building space, and allowing said people to smoke weed there for hours on end). The building lobby and stairwells are filthy and rarely cleaned. In short, our experience here has been a terrible one and I would caution anyone considering moving into a Galil management company that they fundamentally unresponsive to their tenants, do not enforce city regulations and will only make changes when the city is contacted. It's been an eye opening and disappointing experience. We have lived in NYC for over a decade and between my husband and I, we have probably rented 7 or 8 apartments, and we have never experienced a building with so many issues. Had we not trusted our broker about this management company we would not have dealt with months of no hot water, constant exposure to second hand smoke, and ongoing concerns about security issues. We would also not be planning to look for a new apartment and be on the hook for moving expenses again just one year after moving. read more

Enjoy bracing cold showers, then step out into your unheated apartment in dead winter! Heat & hot water constantly out. Thought that was an elevator? Think again, Galil will never repair it & you'll have a highrise walkup. Enjoy rude treatment from the management? Guaranteed with every contact, with bonus double talk & lies! And when you finally move & leave the place in pristine condition, you get to wait 75-90 days (& endure even more rude interactions) before you get your deposit back! Before you lease, check the address here https://hpdonline.hpdnyc.org/HPDonline/provide_address.aspx for complaint history. Wish there was a way to give negative stars, Galil does not deserve even a fraction of one star. read more

AVOID renting an apartment in any building managed by Galil Management. They are professional slumlords. You will find yourself living in completely unlivable conditions as their buildings have extensive unresolved issues, and when you notify them about specific problems that need remedying, they refuse to do anything. They WILL make your life a living hell. Bedbugs left untreated, broken elevators, changing locks without telling tenants, allowing the building to be vandalized and to fill with loiterers, no working locks on the front door, complete filth in common areas, leaks, holes in walls, even animal cruelty. You name it. read more

I am very displeased with this company. My apartment was gut renovated when I signed the lease, and whoever renovated it failed to install both an intercom and a gas pipe. I can live without the intercom, but an apartment needs gas. I have been trying to get gas in the apartment for nearly two months now, and I have been met with nothing but an uncooperative superintendent and two different phone calls for Galil that will not pick up the phone. I've filed complaints just about everywhere that I can, and it is almost as if Galil couldn't care less that they provided me with an apartment without a basic necessity that I am entitled to. Their option to pay online also tacks on a huge service fee - rent paid online is almost $80 more, which is nothing short of criminal. I am shocked at how terribly this company has been treating me, and I am baffled at how a New York City based realty management group could be such a mess. I am terribly regretful of signing a lease with Galil. read more

Unfortunately, my building was recently taken over by this management company. Not knowing a lot about them i googled searched them and read they "specialize in under performing properties." Eek, right? Well, now that it has been a few months since the takeover I can now confirm that they are completely horrible. The building I am in is primarily studio apartments, apartments that are next to the size of closets. With this last lease term, they raised the rents hundreds of dollars(300+). Many moved out (what i should of done) and many complained with no avail. I thought to myself I wouldn't mind paying more if it comes with better management, etc. What a mistake! This is a completely shrewd, money hungry slimy company that really is closer to a slum lord than to a communities friend (which is how they paint their image on their website). Our building has rodents in it--- after several calls and emails I have not gotten any responses nor exterminator to the property! Other major problems with the building and apartment have been reported with no response. So, I guess they believe they can up-charge hundreds of dollars to make profit but give low to no property management...classy! Do yourself a major favor and heed this warning- stay away from a property run by them. I can't wait for my lease to be over! read more

I'm not going to spend a lot of time writing a review about Galil because it has all be said by the others. I can just tell you they are HORRIBLE!!!. The management company is incompetent and rude!!!! read more

The worst management company I've ever experienced. Get ready for your rent to increase $150- $200 every year once you sign a lease only to live like you're in the projects. My building intercom has been broken since 7/23. I've called and emailed the management office numerous times with the issues and they are completely unresponsive. Management is the most unprofessional I've ever dealt with in my life. The receptionist (Claribel) who answers the phones for their office is completely unprofessional, needs a crash course in customer service and in what it means to be solutions oriented. Might qualify as one of the rudest people I've ever spoken to on the phone. When I asked for a timeline on when the intercom could expected to be fixed (we spoke one month ago about this same issue, with no follow up on her end, I was told "I don't have one and I can't get one." She also hung up on me (not the first time). Because no one is able to enter the building without someone manually letting them in, the monthly extermination visits don't happen, which means pest control becomes an issue, it means emergency personnel cannot enter if someone needs to call 911 or an ambulance and is unable to leave their apt to go downstairs to let them in. And it means if you live on the 5th floor you have to walk down 82 steps every time you need to let somebody in. It's just absolutely insane. The building also had a sewage build up problem for months, as in there was human waste building up in the basement and when it would rain the entire building would smell like a flooded toilet. As in, the smell was so bad even on the 5th floor that there were days I had to leave my apt. It was so bad the people on the first floor moved out. People in the apt next to mine did not even last one year in this building before moving out. Only place I've ever lived in my 11 years in NY where management has been so unresponsive to serious repairs that I've actually considered just moving. read more

The apartment building had been recently bought out by Galil Realty and ever since, it's been a living hell. I personally went in to complain about a fee on my bill that was resolved quickly and then payed my bill directly to them at their office last month.Now on this month's bill I have to pay for last month's bill because apparently I never payed.WORST REAL ESTATE IVE EVER SEEN. read more

The worst management company ever. They are extremely unprofessional. There is a big infestation of cockroaches in my building and they never solved the problem. They stop the water very frequently without any notification ever. Also, smoking marijuana and cigarettes in the common areas. The super doesn't give a damn about anything. Stay away from this company!!! read more

Please avoid at all cost! I was placed in an apartment with Gaili Management by my broker. I was relocating from across the country with a large dog and was not able to shop around on the my short timeline. After I signed the lease and moved in, happy to be in NY in a lovely little apartment, the nightmare began!!! The first day in the apartment I immediately noticed that there were no nobs on anything (not the door, cabinets or closets). Bars were placed on the INSIDE of all windows, creating a fire hazard and massive claustrophobia. The radiator was placed on the floor without being connected to any pipe (how am I suppose to get heat!?). The double doors at the entrance of the building were broken so not only could any stranger walk into the building, but I was locked INSIDE the building twice, and had to call the super to let me out!!! Can you say fire hazard and pure panic of not being able to leave the building!? What is the building was on fire? What if someone had a medical emergency in the middle of the night! In addition to all of this, it took four weeks to get gas connected to the apartment because Galil had not done any of the inspections needed for ConEd to hookup gas to the unit - yet the happily took my money and rented the unit to me knowing all of this. On top of this, the management would enter my apartment "at will", without giving me notice or updating me on maintenance status. I was never offered a rent reduction for all the trouble they put me through (and are still putting me through) When you go to rent a apartment or work with a broker, steer clear of this name! read more