Showed up on time. Was Polite, wore a mask. Got down to business. No B.S. fixed what was wrong. Had a broken spring. Replaced the spring and everything back to normal again in about 25min. This was via a home warranty program. Jan 2021. read more

Exit Garage Doors - Finished job - Garage Door Services Near Me - Riverside, California

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I don't know what the negative reviews are on here for!!! Jesse and his company were excellent. They were responsive, timely and kept me up-to-date. He didn't upcharge me at all. In fact, made sure to write what he RECOMMENDED but was clear it was only a recommendation for an adjsutment AFTER he fixed my garage door . He handled everything with the home warranty company (American Home Shield). Highly reccoment them to anyone read more

Jesse is a great guy! They arrived right on time took the old garage door down and replaced it with the new one. They were all done in about 1 1/2 hrs. They were so efficient and clean they were in and out. Great workmanship! I just love my new garage door it is just perfect, could not be more happy! The price was very reasonable. read more

Exit Garage Doors - my beautiful new garage door! - Garage Door Services Near Me - Riverside, California

Exit Garage doors was sent out by my home warranty. They immediately told me that the repair needed was not covered by the warranty. They wanted to come back, replace rollers and do some repairs to the tune of almost $400. They were there no more than 10 minutes, Did not touch anything, just ran the door up and down and I paid $85 for the service call. It felt move like a sales pitch than a service call. Today another company came in. For a $95 service fee my door runs beautifully. The rollers were fine. The issue was never mentioned by door pros. They hardly took the time to look at the door. Avoid this company. read more

Although Jesse was earlier than expected, he was quick and efficient. Fixed our garage door opener is 15 minutes. If I have a problem in the future, I will definitely be using this company again. read more

Jesse was on time, explained what was needed to be fixed and did the repair correctly and on time. I highly recommend them in the future! read more

I would recommend this company to all my friends and family. Fast reliable service and honest hardworking installers. Family owned and operated so they treat you like family. 10/10 read more

Highly recommended! Fast and effective! Exit saved me $900 by not having to buy a new garage door, as he was able to salvage my current door. Jesse is very knowledgeable and and will work with you no matter your situation. read more

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If you have First American Home Warranty do not let them send out EXIT company under any circumstance. George, who came out from EXIT told me the that the FAHW would approve only $250 towards a new motor and that after deducting the $250 I would only have to pay the balance of $1140. Very insulting to think I would fall for that BS. Told him to forget it and called AHW back to see what else I could do. I then found from AHW out that now, after I told the EXIT Co. tech George, no, he reported back to FAHW that he determined my problem was "not covered." "Not Covered" after he just told me it was covered for $250 credit on the motor towards a new one. First American Home Warranty was very helpful and send out another technician who reported back to FAHW that in fact it was covered. FAHW tried to send EXIT garage company again to fix my garage opener and before EXIT would come out, I was told it would be at least $195 up to $395 to replace the motor and tune up and adjust the doors under my warranty. I cancelled the appointment with EXIT, and I am now getting it fixed by different company. read more

George saved the day for us! We had a broken spring and via pictures he was able to determine which type of spring we needed so he could come ready to replace (we don't have a standard spring on our garage door). George was very professional and friendly. And most importantly, he quickly fixed our problem! You don't realize how often you go in and out of the garage until you can't! read more

Great job done! always on time and helps me out with my garage door in my time of need. I will always call them for my garage door needs!!!

I added some faux wood panels to my door and with the added weight my opener wouldn't work. My door had Dalton torquemaster springs that couldn't hold the weight. Jesse and hi brother did a spring conversion and installed a wall mount opener! Everything works awesome, they were very professional on time, and made quick work of the job, and the price was very fair! I highly recommend Exit Garage Doors! Great guys and great work! read more

I contacted our home warrany company because the garage door would not close on occation, but motor was working. When the technition arrived and "diagnosed" the problem, I could see he was trying to take advantage of the situation. I was told the door needed to be "realigned" and springs adjusted. Cost for the 10-15 minute job would be $220 (in addition to the $75.00 service call). An additional $100, would have been expensive for a very quick repair/adjustment with no parts, but $220 was beyond agregious. The tech also informed me that I would have to pay an additional 3%, if payment was by credit card. Other people on Yelp have reported the same experience with them. It's a shame so many contractors are taking advantage of people right now, because they are busy and "because they can". read more

Jessie your the best praise GOD for Exit Garage doors we need more people like this around are city and county there work was awesome and great person to talk to thank you again for the great work at my house and I will be letting everyone know about your great work ****** read more

I had to get my garage door fixed it looked like it was going to break every the garage was being opened and being let down. The quality of the work is excellent I rate them 10/10 I would recommend them to more people. read more

Jesse came out replaced our belt and bar - tuned up and revamped my garage door. Door works better then it did when it was brand new.

Jesse and George were great! I highly recommend them to friends and family! They came on time and both were very friendly. I could tell they are very knowledgeable of what they do and very experienced. Thank you for treating me and my son like familia! If you're in need of garage door professionals, look no further: call Jesse and George! -mom read more

Garage door stopped lifting. Called my Warranty Company American Home Shield. Contractor called within the 24 hour window, but was unable to fit me into schedule for 6 days. Fortunately was able to operate Garage Door Manually though at 81 it was not easy. Maybe thats because they based in Riverside and my home is in Indio. Nevertheless they showed up as promised though near end of service window and I was kept apprised by texts from AHS and Exit technician. Technician was amiable and knew his stuff and door was repaired and function restored in a matter of 10 minutes. Was charged standard advance service fee per AHS which is now $100. Technician also suggested some additional service for my 21 year old Garage Door opener, which I am considering and may schedule in the future. Only complaint was the 6 day wait and inconvenience for a repair which was easily accomplished by replacing a covered part in the opener. Perhaps AHS might consider using contractors closer to the homestead. Nevertheless I am quite satisfied with AHS and Exit Garage Door . Kudos to technician Jesse. read more

Our garage door was opening or closing on its own. We called AHS and they referred us to Exit Garage Doors. When Jesse came out to inspect the door, he gave us the info on exactly what was wrong with our garage door. He was honest and transparent. He did an amazingly professional job on our door and in record time! I highly recommend Jessie and Exit Garage Doors for your garage door needs!!!! read more

Jesse was vey helpful. Our garage spring broke 2 days before the 4th of July and fitted us in between his busy schedule. He fixed the garage spring and QA the garage door in about 30mins. Our cars would have been stuck in our garage the whole weekend if he didn't come to the rescue. Would definitely call Jesse again to fix our garage door. read more

Received quick response to request for replacement of broken spring on roll up door. Sent pictures of break and received immediate quote Same day service was done quickly and am extremely pleased with results read more

George came out and got our garage door working right away! He also Serviced the door, adding new wheels and grease. George got my remote synched with the sore again as well. He got the work quickly, was very friendly, and was on time!! I definitely recommend him for any garage door issue you might need repaired. read more

I had a great experience with this company. Last night my garage door came off the track and could not close my door. They were extremely responsive and came the next day. They replaced all the rollers and fixed the hinges and now it runs as soothe as can be! They guarantee their work too. Thank you for your help. read more

I would not recommend them! Rude service and good luck getting an appointment in! If you pay out of pocket they will find room for you otherwise don't waste your time read more

Jesse came we he said he would and handled it. Great Job and a fair price Strongly recommended

Amazing job Jesse. Thank you very much, man. Very fast good service got the problem fixed. And replaced and found out that previous installed incorrectly. Thanks again. read more

We initially received serviced from Jesse at Exit Garage Doors through our Home Warranty. He was on time, knowledgeable but unfortunately the adjustment needed was not covered through our insurance. His pricing for the work needed was good and his work was efficient and well done. We were so satisfied with his workmanship and professionalism we immediately put his contact information in our service providers file. We unfortunate had an other accident with our garage door in within weeks and the only person we would consider calling is Jesse of Exit Garage Doors and even though this was not a call through our insurance company he treated us with the same high professionalism as before. We highly recommend him. Great tradesmen. read more

I was referred to Exit Garage Doors through my home warranty. Jesse provided excellent customer service and was very knowledgeable. It was a great experience, as most companies try to sell you, while Exit Garage Doors made certain that we got what we needed. I appreciate all the help read more

I just had my garage door repaired. Service was professional and efficient. Jesse was straight to the point and showed he really cared about his job. I highly recommend this company. read more

Had a major issue with my garage door and Exit Garage Doors came in with great service.They resolved my issue and my garage door has now worked perfectly since they fixed the issue.I would highly recommend Exit Garage Doors to friends and family and everyone else who needs garage door service or needs.Thank you Exit Garage Doors once again for your 5 star service! read more

The service was quick service. Very communicative. Would recommend to friends and family.

Had a great experience with Exit Garage Doors. Needed springs replaced and was able to take a picture of the problem and get an accurate quote! Came out quickly to repair our springs and get our garage door working again! Compared pricing too and very fair pricing! read more

I would strongly recommend Exit Garage doors because they get it done. Such Hard workers and ready to take on any business. Thank you for fixing my garage door. I value your work. And I'm very happy with my garage. Keep up the hard work! read more

Recommended by my home warranty company. This guy came over to my house, didn't even look for 2 seconds, he gave a false info to the home warranty company and said that the door wasn't balanced and it broke the gear of the garage door opener. OMG, the home warranty company said they won't cover this person from exit garage company gave me a quote of 3k. I was so frustrated, don't know what to do. My friend asked me to contact someone from thumbtack. I wanted to give it a try. The guy from thumbtack (Best garage door), a different company came over this time. He did a great job, did a multipoint inspection, inspected every inch of the garage door and he was there for barely 5 minutes. Finished all the inspection and said I know what is wrong. He just tightened a screw, boom the garage door was functioning without any issues. Its been several weeks now, everything works normal. Best Garage door refused to charge me for this I paid $100 because they spent their valuable time for me. Never go with Exit garage door. Scammers!!! read more

Exit garage door technician Jesse came for about 10 minutes. He saw my door go up but not down because as I told him the unit doesn't work consistently any more and sometimes not at all. He wrote on the work order that he recommended a new garage door opener. He also told AHS that there was no problem with the door and that it was a remote/signal problem. So of course AHS denied service because Jesse stated no problem with door, but that it was a remote problem! Wrong! It at least need a new electrical/board replacement as it will not recognize the electrical signal any more. 2 mixed messages..one to me and one to Home Warranty AHS. Don't use them. I have a 2nd opinion pending. Not recommended. Didn't even pull the rear panel of opener or do any diagnostics! read more

Was referred by home warranty. Worker came out and right away said the garage door needed a $295 out of pocket service before they would fix what was covered by the insurance. Given the door did need to be balanced but the worker did not even try to adjust the spring. He kept saying the wheels on the door were old and all needed to be replaced. Even when I questioned how the wheels affected the weight of the door he never mentioned anything about the spring. Long story short we decided not to waste our time with the home warranty insurance or this company trying to up sell customers. We called another company and got the spring adjusted and a whole new garage opener for $200! Instead of fixing our old one and replacing the wheels on the door for close to $300. Very disappointed in this company's service. read more

I have First American Warranty and Exit Garage Doors was sent to fix my garage door. Jesse was very professional kind and friendly. He fixed my problem and checked everything on the opener to make sure all was in good working order. I would recommend this company to everyone who values great service. read more

In the process of selling my home, going through escrow when my garage door opener went out. The company attempted to order the part but found it was on back order. Knowing my situation George and the company replaced the entire unit for me. They were EXACTLY on time, took at most 30 minutes. Thank you so much for your amazing customer service, professionalism, politeness. Will mush definitely use again when needed. read more

I read a lot of reviews and asked my home warranty company for a different vendor, they said that I had to use them. Well wouldn't you know, they tried to upsell me on every thing, wanted me to get a Garage door that I could control from my phone, that I needed an adjustment, my garage door was too heavy, and I needed new wheels. The garage door opener is 20 years and unless my garage door has gained weight, the size is just fine. The wheels were replaced last year. They just want to make money by upselling. Now my home warranty has denied the claim, because they do not cover all of the bogus shit that they wanted me to do. I have hired a legitimate company, and they are installing the same garage door opener that I had. That is all that I asked for in the first place! read more

Exit was appointed by America home Warranty Company to replace a broken spring on my garage door. I called and made an appointment offering to send pictures and description of the door as it is a large custom door. They assured me they had all the standard springs available. Repairman arrived, took one look at it and said it was not standard and he won't do the repair. I had it done the next day and it was a standard spring. he simply lied to me as he didn't want to do the repairs I definitely would not have them do anything for me. Extremely poor service. read more