Title: Best Pot Shop Experience with Stellar Service! I recently had the pleasure of a return visit to Exit 31, and I must say, it was an outstanding experience from start to finish. The shop has a welcoming atmosphere, a wide variety of products, and now a knowledgeable staff that truly sets it apart from other dispensaries. The highlight of my visit was the incredible service provided by Serena, the best budtender I have ever encountered. From the moment I walked in, Serena greeted me with a warm smile and an eagerness to help. Her extensive knowledge about the products and her genuine passion for the industry were evident right away. She took the time to listen to my needs and preferences, and her recommendations were spot-on. Serena's expertise in cannabis products is unparalleled. She guided me through their impressive selection of strains, edibles, and concentrates, making sure I understood the effects and benefits of each one. Her patience and attention to detail ensured that I found exactly what I was looking for. I never felt rushed or pressured, which made the entire shopping experience enjoyable and stress-free. Moreover, Serena's friendly demeanor and exceptional customer service skills made me feel valued and appreciated as a customer. She went above and beyond to make sure I was satisfied with my purchases and even provided helpful tips on how to get the most out of my products. In addition to the fantastic service, Exit-31 itself is a top-notch establishment. The shop is clean, well-organized, and beautifully decorated. Their commitment to quality is evident in the carefully curated selection of products they offer. Whether you're a seasoned cannabis enthusiast or a newcomer, you'll find something to suit your needs. I highly recommend Exit -31to anyone looking for a top-tier dispensary experience. And if you're lucky enough to be assisted by Serena, you're in for a real treat. Her expertise, professionalism, and genuine care for her customers make her the best budtender around. I will definitely be returning for all my future cannabis needs! read more

I drove two hours to visit and was not disappointed! As soon as I walked in I was greeted and walked through all the sales and got some great recommendations! The atmosphere is super chill and it's a decent space with a massive selection! Will be back, prices are on point and I loved the sale options! read more

Very upscale nice store. Very helpful staff and wide range of products For all kinds of smokers. Marissa at the counter was very helpful, took the time to make sure I knew what I was getting, and helped me add a few things on after she suggested them. Very chill place, would highly recommend. read more

Great selection great prices better than anywhere else I've seen in upstate NY. Staff is always friendly and eager to help and thoroughly explain the products to you and give recommendations. Plenty to choose from they have something for everyone. Love the Cannabals products. read more

So helpful everytime we come in! Knowledgeable in all of the product as well. they were out of something I like this last time and they pointed me in the direction of an alternative with the same ratios. read more

THE place to go! This area has been in desperate need of this place. I've introduced plenty of newbs to the place and they're thoroughly impressed. Here at my 85 characters Lol read more

Amazing! Great place, I love it here. Service is outstanding. Many items to choose from. Thank you to everyone there who always helps out and goes above and beyond :) read more

This is the best place I've been too for product. Everyone is very helpful and friendly. I am a frequent customer. I love this place. ​

Great service. Definitely run by great people. 10/10 plus the prices are good. Every question I had, they had an answer and then some.

My go to place. all the staff are super friendly and always willing to help if need be. The prices are great and so is the product.

best quality I've found locally as well as hours! midnight! who can beat that ! They have some of the best workers and environment

Best dispensary in NY!! Good gas, munchies, you name it etc that place got good prices compared to the ones I visited in new york

very beautiful place and well organized. i really had a fun experience in this smoke shop. they had everything i was looking for.

What is exit 31. I got this text. I can't review because I don't have any idea what it is. Sounds like the name of a truck stop.

beautiful addition to our ever growing downtown area! Cannot wait for this to open! a safe and secure business for our community

Place looks amazing! Can't wait to stop by when I'm in town next. Nice downtown location too with multiple restaurants nearby

Best customer service in town! High quality collections. Go here for all your needs. shoutout Ramail the best bud tender!!

Great location even better inventory even better service!! The bud bar is amazing and the endless inventory is great!!

This was the first visit and well worth it. Excellent selection and very helpful. Will be back for sure!