Very knowledgeable staff, great selection of vape and CBD products. Highly recommended to anyone…read morewho isn't looking to overpay for their vape supplies and juice needs.

Exceptional! Stopped in today and was very pleased with the result. Dave is a no "B.S" guy when it…read morecomes to vaping. He is an expert, knows everything about every product and liquid. He took his time to answer every question I had. His goal is to help you quit smoking. Period. He won't sell you device that won't do that. I bought a "starter kit" from a competitor and basically grew out of it within a week. So Dave showed me what I NEEDED, not to just sell me products. Let me test the device and try liquids. What an amazing customer experience. PLEASE GO SEE HIM!

Love the store and selection, Philly aims to please and has been busy earning our business. Thank…read moreyou Philly and staff as always . Alex

Knowledgeable! So friendly and just fun.. he is quite the man and knows his stuff. I have…read moreincredible admiration for Phil.

I didnt even realize this shop was in the plaza. I went to Home Depot then the Dollar Tree, which…read moreis right next to Premium Ecigs. I decided to go in and see if they had anything Id like. Turns out, had everything I needed. The lady at the counter recommended a few flavors and had extensive knowledge on the subject. You don't always see that, so I'm glad I stopped in. The prices are very reasonable and competitive. The displays looks great, shelving and the glass cabinets. It was very bright and open room, very welcoming. Everything looked cleaned. If you are looking for some ecig products and want a great staff interaction, go check this place out. You would be hard pressed to find some place better.

Great selection of juices, all searchable by ingredient through tablets on the counter…read more Knowledgeable and helpful staff. I don't know why anyone would go anywhere else.

Very polite and answered all my questions. Got a punch card for my purchase today and with 8…read morepurchases you get a free one!

From the owner: We have everything for smoker You name it.read more

Absolutely great company! I really only have experience at this particular location. That being…read moresaid if you are a beginner, intermediate or experienced avid vaper this in my opinion is the best place around. Aj, robin and Courtney are absolutely amazing. I started off walking in here knowing nothing about the vape community and or vaping in general, now 6 or so months later and this is the only place I'll actually come. Not only are their selection of mods, tanks and accessories some of the best I've seen but their juices are the best in the game bar none. If you've never tried them out you're doing yourself a major disservice.

The only reason I would give this place into is because of the selection and variety. The service…read moreis terrible and they will sell you the newest cheapest highest profitable item for them even if you specifically ask for something reliable and durable in proven. The manager is rude and they never have the products parts a month after you buy a chamber or battery nothing is compatible with it in the store. Again staff so rude

I have had nothing but great experiences with these guys. I go in for cbd oil regularly and have…read moreasked them questions about vaping and they've given me a lot of helpful info. They're educated about what they do, and they have always been friendly toward me. I highly recommend going to this place.

At the Shop City store in Syracuse, NY I had to ask my wife to purchase some e-juice as I did not…read morehave my I.D. upon me (I am 63-years-old). Not a big problem as she was in the car. When my wife (66-years-old) attempted to make the purchase they denied the sale stating that she could not purchase products for someone else that had no identification. I asked the manager for his name (Mgr: Lynn Grant) and I will file a formal complaint with the Corporate Headquarters, but I expect that they will quote Federal Law.

This place has at least 3 different phone numbers none of which they answer. And I have asked them…read moreto get me in a certain product and they say they will be never do. Salespeople has a lot to be desired, very unprofessional, while waiting on you they are always talking to their earbud.

From the owner: Vapes shop tobacco shop read more

The staff was very kind and polite . We came in last night , and purchased some of their flower …read more One strain" buckin runtz "looked phenomenal on display . I purchase an 1/8th of this and an 1/8th of papaya drip . The buckin runtz i wouldnt even consider smalls the buds were so tiny but still came in around 40-45 per 1/8th and was priced as premium flower normally reserved for jars . That isn't even the worst part , the use by date is 6/25/26 . This is 3 months past and stored in bags not even air tight light tight jars ! the flower was heavily oxidized , and has lost most of its terpene profile as well as potency . The papaya drip isn't expired quite yet , but it still has the same issues as the buckin runta, yellow oxidation , loss of flavor , potency . i surely hope it's not intentional to send out 3 months past expired , but if you want to get high quality flower , that's fresh and stored properly I suggest going to armory square to their main store . Everything I've purchased at the main store has been absolutely phenomenal . Where I live , we have high quality flower all around us sold legally for 150.00 per ounce "LSO" that's extremely fresh and turned over shelf to shelf till it's gone or tossed , so to pay just shy of 100 dollars for 7 grams of NYS lab tested cannabis , and to get a product thats damn near on the edge of trash , is disappointing .

Best selection in Syracuse. Staff is all educated as well and will give you very good…read morerecommendations