I have only heard the best reviews about Suad from our friends who drive high performance vehicles so when I got a rock chip in my M2C I was willing to drive up to San Jose all the way from LA to have Suad replace my windshield, because there is nobody I trust more. Suad was able to give me an appointment right away and had the OEM windshield ordered and ready right away. He showed up on time in his clean and organized Benz van, protected the interior of my car and explained every step he was taking and answered all my questions along the way. He was trained in Germany and trust me he knows WAY more about windshield replacement than any bmw tech in the Bay! If you care about your car, do yourself a service and look no further than Exel Autoglass! Suad will even help you take care of the insurance, which will make it almost hassle free! Hands down the best windshield replacement in CA. Will definitely be back if ever needed and will keep recommending his work to everybody. read more

Exel Autoglass - You dont need to worry about your interior either :) - Auto Glass Services Near Me - Mountain View , California

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Suaed made what was started out as really bad experience into a perfect one. My SUV had a massive crack through its windshield. I brought it in and he was able to find a well price but good quality windshield from the same factory that produces for BMW's. Unfortunately after 5 hours he called me and send the sensors were not working when rebooting. Naturally I was not happy, it had worked perfectly when I brought it in. We discussed and he suggested we order an original Audi windshield directly from Audi - that way if that doesn't work then it was clearly the sensors. Thankfully this did work and the car was perfect. Suaed was nothing short of professional and we learnt that newer Audi's need the original windshield for the driver assistance sensors to work highly recommended !!! read more

Fast response and excellent service. Highly recommend to anyone that needs glass repaired or replaced.

Love the (new to me) shop! Had a replacement windshield a couple years ago for my Acura when Suad was still solely a mobile shop. Now I have a nasty rock chip on my Polestar and am visiting this location. Easy access, good looking clean shop, and of course the same wonderful people here, Suad and Gamela. Also happy to hear that they also are able to do camera calibrations if needed, so if I ever need a windshield replaced again, I definitely know where I need to go! read more

Exel Autoglass - Auto Glass Services Near Me - Mountain View , California

Exel really excels. I had an insurance claim on my shattered rear window, and was pleased to have Suad handle the work. He's a total professional, and a real perfectionist. All the work details are handled expertly, and the process with my insurance was seamless. read more

Called to replace a cracked windshield on my 2012 Jeep Grand Cherokee and, in one day, took my car in, had the windshield replaced, and back home. Excellent service, zero waiting, and Suat (the owner) was super friendly, was timely with his estimate and the repair. Super professional and attentive to providing excellent customer service. I strongly recommend Excel Autoglas for your auto glass needs! Anytime! read more

Found this auto shop on Yelp and am so happy with Suad's work and overall professionalism. He explained everything thoroughly to me and covered the area so that the glass would not shatter and even vacuumed all the broken glass. My car was broken into and they broke my small side window. Suad found an original part for my Mazda CX-5 and was able to fix within a short period of time. Thank you Suad and I would recommend your services to anyone. read more

Exel Autoglass - Broken side window---Before - Auto Glass Services Near Me - Mountain View , California

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I'm so glad I found Suad and Exel Autoglass! I cannot emphasize enough how glad I am to give Suad my business. Suad provides amazing workmanship in addition to the most professional customer service I have experienced in the auto services industry. I found his company, Exel Autoglass on Yelp, where there are a ton of other auto glass repair shops. However there was something that immediately jumped out at me regarding Exel's reviews and the photos posted by happy customers: the reviews are all extremely intelligently written and many of the cars he repairs are high-end, which hinted to me about the quality of the workmanship due to the high standards of his customers. Suad is originally from Bosnia and Herzegovina, but he trained in Germany where he owned a similar auto glass repair business, and you can tell that he takes extreme pride of ownership in his work and the business. He wears a uniform that matches his bright red Mercedes work van, and the inside is organized and spotless. Everything has its place, and I believe a lot of why he is super efficient is because he is so organized and meticulous in putting things where they belong and keeping a tidy workspace. My car was broken into in SF and not in drivable condition due to the entire rear passenger window and quarter window being shattered. I originally called AAA auto glass insurance, and was referred to Safelite. However, the earliest available appointment they could get me was in 4 full day's time! That wasn't acceptable to me because I wouldn't be able to safely drive my car and securely park it in public places with an entire missing window. I called around to multiple locations, including Suad before 8am. I was pleasantly surprised that he not only answered the call himself, but he also took the time to hear me out regarding the repairs I needed done (thereby assessing the urgency of the situation) and also explained to me that he WAS willing to work with AAA auto glass insurance, patiently explaining the information I would need to provide him in order for him to begin ordering the parts. He had me send a photo of the damage as well as the description of the car, and he was able to go from there. Suad was extremely responsive and communicative via text message. And I say this in comparison to many other shops that I tried to request quotes and time estimates from via Yelp. I appreciated that he knew what questions to ask in order to minimize the time delay and unnecessary back and forth. All of the ordering of parts and insurance takes time, but Suad is the consummate professional in providing ETA and just enough communication to make you feel like you are being heard. Even though I only just called at 8am this morning, Suad was able to assess the damage, communicate with my insurance company, and order and pick up parts for me and then provide an ETA for repair for the early afternoon. He communicated via text when it made sense, and also called me when we needed to have more real-time back and forth communication. When he was running a few minutes late from the time window previously provided, he texted to let me know. I really appreciated all of this given it had been a stressful 12 hours of filing police reports and claims with insurance companies and getting a lot of runaround and going through phone trees. He arrived at my home at the time he said he would, and it took a little over an hour and a half for him to remove the broken glass frames, vacuum up the glass shards from the entirety of my car (it was EVERYWHERE) and replace the broken quarter and passenger windows with OEM parts that he had just ordered and picked up that day. He did tell me that he had to rearrange his schedule for windshield repairs a bit, but he understood the urgency of my repair job because my car was undriveable in its current condition. I really appreciated that. Throughout the process, he was extremely communicative and polite and friendly. When the repair took a little longer than expected, I hung around in my garage with him and got to know him and his history better, both in life as a Bosnian immigrant to Germany and then the US, as well his education and work experiences in the automotive repair industry. Suad is a man who loves what he does and takes great pride in providing excellent service. I hope I never have to use his services again in the future, but I would not hesitate to call him again if I need to! read more

I highly reccomend the service provided by Exel Autoglass Super-Excellent work, clear and great comuniocation and prompt service My Toyota Rav4 with the new windshield glass looks new as never also perfect and accurate Camera's calibration Thank you very much Suad ! Sergio read more

Could not recommend this place more. Went in for a window replacement after my car got broken and into and as terrible as the situation was, Suad made me feel so much better. Not only was the price to change my window and clean the glass out of my car reasonable, but the customer service was impeccable. He was able to get the job done incredibly fast and I knew when leaving my car at the shop that it was going to be in great hands. He communicates really throughly and quickly, and did such a great job. Not only did he fix my window and clean my car, but he also made sure everything else in my car was good to go. I really appreciate the attention and care with my car and will 100% be going back to Exel if I ever run into any other issues. Thank you so much Saud! read more

1. I reached out to Exel through Yelp and Suad was super responsive and patient with all of my questions. 2. OEM Windshield price was super competitive and Suad was able to custom order it and have it ready to install in 2-3 days. Not only were other Vendors unable to order my glass but their custom order would have taken them much longer. 3. Location is in Mountain View and easy to find. 4. They have a small waiting room with wifi if you need to get work done while you wait. Front desk lady was super nice, friendly and accommodating. 5. Installation took about an hour and Suad was super detail oriented with not only the windshield installation but thoroughly cleaning out the broken glass. Suad walked me through every step to keep me in the loop which i really appreciated. 6. Final installation looks fantastic, i'd even go as far as to say it looks even better than the factory installation. Thanks Suad and team! read more

This review is long overdue Suad replaced the windshield on my M3 and my wife's Wrangler. If you care about your car or have a high performance /high end/ exotic vehicle and want to replace the windshield you should call Suad immediately. Here is why: Suad was trained in Germany and he is familiar with high performance European vehicles. High performance vehicles are assembled partially by hand while exotics are fully handmade. When vehicles are assembled the windshield is not perfectly centered. There is often a few millimeters offset. Of course this isn't noticeable by inspection. These vehicles all have a break-in periods for the mechanical parts to "settle" and get properly lubricated. During this time the various rubber gaskets, aluminum parts and adhesives around the windshield settle firmly into the frame. If the windshield is simply replaced and centered there will be various sublet rattling noises in the cabin because the frame has already settled with the old windshield in place. This can also build up of stress in the windshield over time and cause it to crack easier. To solve this problem, Suad carefully measures and marks the position of the factory installed windshield on each corner, and if you notice it is not perfectly centered. Then he places the new windshield precisely in place of the old one. There is no stress build up and no noise as a result. Only a highly trained technician would know about this intricate detail so you aren't dealing with an average Joe here. Suad also handles most of insurance work, no stupid faxing and sending papers back and forth, he gets the work order shows up on time, finishes in less than an hour and you just pay for the deductible. I love his atypical red Mercedes van too I never write a review this long, this one was earned not given. 5-stars. read more

Exel Autoglass - After replacing cracked windshield on brand new car... - Auto Glass Services Near Me - Mountain View , California

Suad was unbelievably great! Because of a rain/carwash leak, we thought we needed to remove the whole rear hatchback window on my daughter's Prius and have it resealed. He gave us a quote on this when we contacted him via Yelp. When we got there, he took a look and determined the seal was fine, just where it had been attached to the body, the edge had been bent and it was leaking through there. He straightened the small part of the body, put the seal back in later that day. Charged us 1/2 of the original estimate. Polite, thorough, professional, honest... loved it! We'll be going back for all our auto glass needs. Thanks Suad! read more

I had a large, 2-foot long crack in my windshield on my BMW X3. I found Exel through my State Farm app, and the owner Saud returned my text almost immediately. He was able to convince State Farm that my windshield needed to be replaced by an OEM part instead of after market, due to the BMW sensors that needed to be recalibrated. The work was done on time, and Saud carefully explained what he did to ensure the sensors/cameras were fully functional. read more

This place accepts State Farm insurance even though it's not listed in the State Farm online options (they only list 3 places). We had a crack in our windshield and rock chips on another and Suad replaced them both with high quality glass, same brand as from the dealers of the cars. Other places like the big names use lower quality glass for more profit. If you just get the rock chips filled, the windshield is still compromised so it's safer to get the entire windshield replaced. He calibrates the windshield (necessary) and has the paperwork to show for it. Suad is nice, honest, knowledgeable, and accommodating. He is calm, careful, and takes time to explain things. I highly recommend his business. read more

Terrific service and highest quality work! I highly recommend them for windshield replacement! read more

Really great experience! I got a big, obvious star shaped rock chip and wasn't sure whether I was supposed to repair or replace, as I didn't ever want to see it. I had called one of the major auto glass companies and couldn't even get a human on the phone. Contacting Suad, it was the opposite. He called me right back. Suad is very responsive, friendly, and professional. He was really helpful and able to get a genuine OEM replacement for my new BMW X3 quickly. He was willing to come install it the next day. He knows German cars and has spent time in Germany, which I really appreciated given the technology involved with a BMW and the windshield specifically. Also great is that fact that he came to my house to install! I highly recommend calling Suad, whether you need a repair, replacement or some honest advice! read more

Suad was very honest in the quote and also shared the caveat that there is still chance that rock chip crack will not be completely invisible He said chances of it being 25% visible will be there But he worked meticulously and rock chip crack was only 10% visible after his fix. He was done in 35 mms though he initially said it may take 50 mins for the work read more

Excellent service! Finished installing my Subaru windshield on time and calibrated the cameras too. Highly recommend.

Nothing worse than starting the day with a broken window. I called a few places and Exel auto glass had the best price, are a local business and they were super responsive when I called and texted. I was able to drop off my car, went to work and got a text that it'd been fixed. I picked it up and the glass was vaccumed as if nothing had happened. Thank you so much for making my day end better than how it started. I'd recommend them any day. read more

Suad went above and beyond to help me out with replacing two windows on my Mini Cooper. He was the only one who took time to fully speak with me and go into detail about what windows I had on the car. He also picked up the dealership windows instead of aftermarket as an option. Great value and nice business! read more

My Tesla model 3 was broken into while I was having dinner and the quarter window was broken. Sadly I found out after it was broken that this type of break-in is common in the bay area. They pulled down my back seats to see if I had anything of value. Thankfully I didn't, so that was pretty much all they did. I did some research through Tesla forums and looked up auto glass companies in the area using Yelp. I'm happy and grateful to have found Suad at Excel. The window was a Tesla brand and at a reasonable price. He was very professional, straight-forward with pricing, and his service was within 24 hours. I called the following morning after my break-in and even though he was booked the entire day, he was able to fit me in at the end of the day. Suad also met me at my apartment, and he made sure to vacuum all the glass particles around my mirror and seats. He even swept up the glass particles on the floor. I highly recommend Suad at Excel! Break-ins are the worse and could be a traumatic experience, but Suad makes the aftermath process very easy. read more

Exel Autoglass - Auto Glass Services Near Me - Mountain View , California

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Our car was broken into last night, and we emailed Suad this morning and he replaced the broken window today. Wonderful service with a smile, a much better price than the dealer (yeah, it's a BMW ... so they want $2K to do what Suad did for $275). Very pleasant interaction, and we think he fixed the sound problem we have had with the exhaust for free! What started out as a bummer of a day ended up with a great customer experience at a terrific price. read more

I am completely satisfied with the cheerful and professional service that Saud provided me in replacing my front windshield and recalibrating my SUV today!!!! He also took care of my Insurance. read more

I had two cars (unfortunately) serviced here. Both times the repair was done with highest quality and professionalism. Also, they were very courteous and timely. read more

Exceptional, friendly and fast service! Took great care and pride in his work, and it shows. Highly recommend!

Above and beyond job! Replacement glass had defects that was pointed out by Excel when I initially picked up the car. They were up front and apologetic and arranged for a full replacement with new glasses at no cost to me while working with me for my work schedule. Will definitely go back here for future glass work and refer others. read more

Exel is the real deal, high level professionalism! I appreciated the care taken on my RS4's glass after it was broken. It's obvious that he is good at what he does, and has pride and elite attentional to detail to his work. I wish more people in the industry were this way. I will be entrusting my 993 to him next. Thank you Suad. read more

Suad is very friendly and quick to respond. I had a damaged windshield a day before my car is being sold, and Suad is very flexible trying to look for a time that works for me the next day despite his busy schedule. He is reasonably priced and very patient with all my questions. Highly recommended! read more

Not the closest shop to me, but definitely one that I will recommend to all of my friends in need. Suad was very friendly, informative and helpful. His shop is very clean and organized, very representative of Suad himself. Took my car in at 9 am and I was out by noon. read more

My BMW X5 window was smashed at Ocean Beach in San Francisco. After some research, I confidently went with Suad and Exel Autoglass. Suad is the ultimate professional, great communicator and the attention to detail he provides is top notch. I'm very glad to have found him on yelp. He was a pleasure to talk to and knows glass inside out. Just look at his van and you know he takes pride in his work. I highly recommend Exel Autoglass and Suad! You will not be disappointed. Thanks again Suad! read more

Exel Autoglass - Auto Glass Services Near Me - Mountain View , California

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AMAZING SERVICE! I am so glad I found this place! I literally called them and he answered right away. He was so helpful and was so quick to help me fix my windshield. They did a great job and made sure everything was put in place properly. You can tell for them quality was so important! This place is the one! Don't even look any further you will be taken care of ! read more

I have known Suad for many years. His business ethics and quality of work are 1st class. A true gentleman and craftsman......you will be in great hands! read more

EXEL Autoglass is an exceptionally stellar business that provides a super high quality service. It's the only mobile auto glass shop that I would use to work on my small collection of German machines (mostly BMW's). And I'm a perfectionist so I'm very picky. Suad is one of the most honest people I've met in a long time. He's very responsive, friendly, and has always been professional since day one. He was really helpful and able to get a genuine OEM replacement for my new 2021 BMW X3 M Competition quickly. He knows German cars extremely well and the level of precision he clearly demonstrates through his detailed work is unmatched. He really is a true auto glass surgeon with tools I've never seen before. Not only has he spent time in Germany but he has tons of dedicated experience, which I really appreciate given the level of technology involved with a BMW and the the way the glass sits in the car. There's a reason why you call a certified pro to get the job done correctly the first time. Simply put, Suad is the man. I'm grateful for his mobile shop and had an awesome experience from this top notch professional. You won't be disappointed, you'll actually be impressed. I highly recommend calling Suad, whether you need a repair, replacement or some honest advice. Bottom line, if you want the best you call the best. And EXEL Autoglass is a cut above the rest. read more

Pro honest transparent organized friendly wise. Ordered glass on amazon and he installed it for me. Came in on weekend on time and timely. Thank! Plan to visit your birth country someday--meet more nice people like yourself. read more

Exel Autoglass - Auto Glass Services Near Me - Mountain View , California

A pine cone had fallen on my car and completely destroyed my windshield. I was referred to Excel Autoglass by my mechanic and I'm so thankful I chose him to replace my windshield. Suad is the real deal- trained in Germany. Super responsive and professional. He was able to get a high quality windshield for my ml350 and it was fixed within 24 hours of talking to him. They are a small family owned shop and I cannot recommend them enough. read more

I initially started a process to get my windshield replaced with Safelite which ended up being an exercise in frustration so I turned to small, local businesses which is what I should have done from the start! Saud is running an amazingly helpful business. He followed up with my initial request on a Sunday and scheduled the window replacement on my F150 within a few days. He notified me when he was on his way and was both knowledgeable and fast with his work and even gave me a few tips on how to replace a ridiculously overpriced (from Ford) driver's side mirror. And most importantly he was attentive to my dog while he was here. :) I'm grateful for him making this task painless and I highly recommend. read more

My car was broken into and I've been trying to get the window fixed for 3 weeks. The initial folks recommended by insurance put me off two times and then canceled my appointment by email. Basically 'Thanks for playing, you're done - Buh Bye'. Suad answered my request within 20 minutes and had sourced the glass in a few hours. His quote to put it in was SUPER reasonable. In fact unbelievable! Very happy. We are waiting on glass but I am sure the install will be great if it gets anywhere near the unbelievable responsiveness! read more

Exel has come out to my house three times for various glass repairs on my Audi and Ferrari and his work and level of service have been absolutely amazing each time. His rates are extremely reasonable, he's often available in less than 24 hours (most recently he arrived about 4 hours after I sent him an email asking him if we could schedule an appointment). He always shows up when he says he'll be there and during his recent visit during the COVID-19 stay at home order he arrived wearing full protective gear and always kept his distance. There's no reason I would ever call anyone else. read more

Yesterday I got a chip in the front windshield. I submitted a repair claim. Suad promptly called. He recommended putting tape over the crack to keep it clear of contaminants....but I missed that part. Today, I was able to setup an appointment, he was very flexible and fit me in. The repair was done in 20-30min. It looks perfect except for 1 dot, but that was due to my part. Great service and he really takes pride in the quality of the work. read more