I've been coming here for probably a decade and I can easily say that this isn't the story used to…read morebe. The last three times I've come here the salespeople have been short and not very customer service oriented plus I have not been able to find what I've been looking for each time. Yet, I could go on to Amazon and have the part by the next day. I like the convenience of this store being local, but three-waisted trips makes me question driving to this location.

The other day I was bemoaning the selection of components at big box hardware stores and wishing…read moreRadio Shack were still around. I had driven by this place a few times and decided to drop in. I was amazed by the selection with everything from telephone to data networking, transistors, testing tools, you name it. Prices were reasonable and staff very helpful. Plan to return in the future.

When I recently found myself in need of a repair service, a search on Yelp led me back to Gadget…read moreParts. Years ago, I had visited them for an iPhone 8 battery replacement and was impressed by their promptness; I can't believe they had slipped my mind since. My four-year-old son recently damaged the screen of his iPad Mini for the second time. My previous experience with a different repair shop was lackluster, primarily because their three-month warranty expired just before the screen died again. In contrast, Gadget Parts distinguishes itself by offering a robust one-year warranty, usually unheard of. Upon dropping off the device, it was quickly repaired and ready for collection the next day. I particularly appreciated their hassle free approach to the warranty: it is registered directly to the device, no need for the original physical receipts. I'm so glad to have rediscovered Gadget Parts and would highly recommend them for any Apple device repairs. Hopefully, I won't have to come back any time soon!

I brought my son's iPad in for repair, they took a look at it and instead of charging me $150 to…read morefix it they let me know how much it cost new. The difference was only about $10. Not many people would've gone the extra mile to give me all of my options, they would have just charged me the $150 and sent me on my way. He even went over the benefits of even buying a newer generation and how the security features are supported on my old one compared to my new one. If I ever need anything repaired in the future, I am definitely coming here. I will be confident that. I'll get an answer in an auto repair.

THEIR SERVICE IS SOMETHING YOU CAN'T BUY ONLINE !!! I was struggling with connecting my audiovisual…read moresystem with many components well above my pay grade! I went into the store, looking for additional Toslink cables, splitters, and anything else that I might need to make the system work! I was desperate! Ben was my savior! Ben did such a fabulous job of assisting me in figuring out what I needed, which was way less than I thought I needed, and confirmed some of my methods of delivering great sound. Ben really made things easier and saved me a lot of money! I highly recommend MarVac... THEIR SERVICE IS NOT SOMETHING YOU CAN BUY ONLINE!!!

It's been awhile since I was there. They are very friendly…read moreand knowledgeable with decent prices. Worth the drive over to see what they have.

I'm not sure why this location has several bad reviews. I went yesterday, on Mother's Day, to get a…read morenew computer and printer, and everyone was super helpful and attentive. I needed a very basic all in one computer and 3 in 1 printer. As soon as I arrived I was immediately greeted by the lovely Matthew who was wearing an HP badge and said "I'm The Printer Guy but I'm also a huge nerd so I can help you!". And he did. 30 min later I walked out with exactly what I needed. No upsell, no pushing extras, just a very affordable all in one to serve my at home needs. Issac, the cashier was also super helpful and friendly, he went to the back to locate the model I needed. So I'm not sure why all the hate. These reviews almost scared me away, I'm glad I went anyway. Don't be worried, my experience was 10/10.

We ordered 2 wine refrigerators 3 weeks ago that were due for delivery on May 11. I received a call…read moretoday from someone who clearly has no idea what customer service is and they told me they me delivery I was expecting in 2 days was being pushed out 2 weeks because the manufacturer just shipped the unit. So we are getting one refrigerator on Monday and the other one in 2 weeks.... They of course had no idea what went wrong or why they are telling me about this 48 hours before I am getting f my complete delivery. The worst part is they clearly don't care because they have no idea what customer service means and it's truly very unfortunate because they don't know how to take care and support their customers. Plus they will never respond to this review due to there lack off concern for the customer....

Well, to start they have exceptional customer service all around. Awesome selection, friendly and…read morehelpful employees and managers. 10/10 professionalism. I bought a new computer the $799 gaming power spec. I had some issues with it, the windows didn't install right, then I had a startup repair I had to do... not what you're looking for 2 weeks into a new computer. That being said... I brought it back, I didn't have the box, they exchanged it quickly with no hassle, they even made sure I didn't have to wait in line again. When I brought back the computer for return, I accidentally included the DPI cable and HDMI cable from the monitor I had also purchased. I called their customer service line, their centralized support answered very fast, I told them what happened, and they placed me on a very brief hold to talk to one of the managers at the location I had been to. They did a great job. I got a call back same day 2 minutes before close at 5:58pm on a Sunday. (I had called customer service at 5:45pm that same day) If you want the best customer service around, and a wide selection, go to Micro Center. Thank you Jordan who helped me get a replacement, and cashier #5 on Sunday 7/26, and the manager who called me back so quickly letting me know they had my cables and I could pick them up. You guys do a really great job. Despite having issues with the new computer. I would gladly recommend this business knowing there's 10/10 customer service if you have any issues.

We initially went to MicroCenter Tustin to purchase a PC for my son. We were going to get the parts…read morethere and have MC build it. After meeting with Mario and pricing out the parts and build for a new PC, it was clear the PC purchase would have been over budget. Mario recommended a prebuilt PC from them called PowerSpec. He showed us the G535 and it had everything we wanted in a gaming PC but for almost $500 off the retail price if we had PC built. I asked why was it cheaper and Mario told us the PC was built before the rise in prices on the memory and GPU. We then met with James Tran who showed us the G535. I noticed they had an open box PC. James explained to us the open box was a return for resale at a cheaper price. It was $100 cheaper. We bought the PC and took it home. Unfortunately all was not well with the PC. When playing two different games, (Marvel Rivals & Ark: Survival Ascended) the PC freezes for 10 seconds and reboots to the desktop. I tried troubleshooting by playing two different Benchmarks and lowering the GPU graphics, deleting and reinstalling updated drivers and lowering video resolutions but to no avail. Every time my son would play the games the PC froze and rebooted. This lead me to believe there are hardware issues with the PC. Luckily the PC was still within their 14 day return policy for returns, exchanges and refunds. We decided we did not want to have their techs try to diagnose the problem with the PC and just return and exchange for a new one. MC's return and exchange process was very simple. You go online to their website, log into your account and file a return. You are given a QR code and just then head to MC. When we arrived (the nearest MC is Tustin which is 2 hours away), we met with James Tran again who helped us with the process. I explained to James what the issues were with the PC. He told us the option of walking over to their Tech area of the store and having their guys try and diagnose the PC. I told James we would rather just exchange it for a new one. James understood our situation and spoke with his manager who allowed us to exchange the return for a new PC at the open box price so we did not have a to pay the difference. MicroCenter staff especially their managers (forgot their names) along with Mario and James Tran were awesome. They truly satisfied our experience at their Tustin store and made our teenager son very happy. So far everything is working properly with the replacement PC. I'll do a follow up if things change. Thank you again MicroCenter!

Above and Beyond…read more Shea and manager Carmen really went out of their way actually creating more steps for them to Maximize value from my purchases at Best Buy making it the greatest Buy (purchase) experience I If you are making a significant investment / purchase consider opening a No Annual Fee line of credit with the Best Buy Visa also in Home Theater is Steven, he is an audiophile himself and very knowledgeable in regards to the best products to suit your needs and wants

Over a dozen employees walking around the store, one tossing a small football. Maybe 10 customers…read more Still, I waited over 12 minutest at the checkout counter to buy a coffee maker! My partner and I still wait (58 minutes and counting) on our new 75" TV.

Pricing on their HDTV's is down and dirty, but they also specialize in carrying outdated models as…read morewell. If you don't need the latest and greatest, there are definitely deals to be had here.

So my Dad has this ancient Sony cordless phone, which I think is a prototype for cordless phones…read morewhich owned forever. It finally dies and we go in search of a new one. Instead of hitting your standard Brand Name electronics places or dept store, we end up here since it's not too far from where we ate lunch. This place looks kinda like someone setup a warehouse of hot goods and then it just became a storefront. I don't know I didn't have a good feeling about it but they seemingly have good deals. Too good to be true? Who knows...

We recently purchased a new Samsung 65" TV, and needed to have it installed and connected to our…read moreexisting system. Spencer hung the first TV seven years ago, and did such a great job we asked him to return for the new job. He and his assistant came out and once again did an exceptional job on installing the new TV, however it was discovered there were a number of defective pixels in the screen to to damage from shipping, and he recommended we return the TV. We did as he suggested, and he returned when the new TV was delivered and he and his assistant installed it professionally (he charged us for one visit only!) We continue to be impressed with Spencer, and he is on our list for any future electronic installations!

Brother Spencer is a true professional. Quick to respond to all my questions over the phone, was…read morepunctual with his appointment. I needed to have a LGOLED 65" flat screen install and a new wifi extender. He didn't waste my time and was upfront with his costs. I can highly recommend Spencer for anything in home audio visual.