I was in and out within ten minutes. The young man who assisted me was kind and friendly. He did…read morewhat was needed to do and that was that. I paid for nominal fee and no more. They also provided an extra $4 off if you checked in on Yelp, so it was extremely affordable. Since my dealership no longer does the emissions testing, I will happily return next year and I recommend Dekra to be the go-to spot.

I went here for my annual emissions test and received incredible service…read more When I arrived, there was only one line open so that had me nervous. But luckily I arrived almost when the customer in front of me was done. As my emissions was getting checked, me and service rep had a great conversation. He was nice and get his work done. Definitely worth the time and money!

I have been taking my car here for many years,polite, quick service. Steven is always helpful and…read morecourteous. Would highly recommend for your emission needs! Very satisfied customer. Kimberly

Came up on Sunday, July 21, 2024. Had some questions but instead of being helpful, the guy was a…read morecondescending jersey and called me an idiot. Take your business someplace it's appreciated

I had two cars ahead of me and I still wasn't there for very long. The owner does it all by himself…read moreand he's one of the sweetest people I've come across in a while. My experience was quick, easy and pleasant. Honestly surprised I'm the first one here to write a review. Highly recommend coming here and glad to give him my business. $20 total

My car had a coolant leak. I took it to Mercedes and was shocked by the amount they quoted to fix…read moreit. I called a few places based on reviews and settled on KLM as they were the most responsive and personable. I took my car in a few days later and picked it up the following day. My vehicle was fixed as promised. The staff here were very welcoming, knowledgeable and helpful. The price I paid was a fraction of what the dealership wanted to charge and more on board with what my research online said it should cost. I'm very pleased with my decision to take my car here. I was apprehensive because it's a European car. But, my mechanic Antonio actually used to work at a Mercedes dealership. I would recommend KLM to friends and family and return. They fixed my car and saved me money!

I absolutely love this place! The customer service is exceptional and the work is phenomenal. After…read moredealing with a dishonest mechanic for some time I decided to look for another shop and stumbled across KLM. I asked to have my brakes checked and it turns out that they were fine, but my CV axel was damaged and leaking grease. Luis quickly quoted me a reasonable price for the work and was able to have it fixed within a few hours. Due to my first experience with the CV axel going well I decided to return to have my thermostat replaced, oil change, and a tune up. Again, I was quoted a very reasonable price for the work and when I returned to pick up my car (which was ready same day) I noticed that they washed my car for me. Words cant describe how happy I am with KLM and the service that they provide. There arent many honest mechanics these days, but I truly trust Luis and his team. I think it goes without saying that I will be returning!

This location is right next door to the Austell tag office. According to the associate (Ben), as of…read moreJuly 10, 2024, they have only been open for 2 months. Interior / Exterior The exterior seemed clean and I didn't venture inside. They are in that little building formerly occupied by Community of Faith Church, Not sure what's down the road that runs alongside the spot, but when I got ready to leave there were tons of cars extending back down the street. Luckily, a friendly motorist waved me in so I was able to pull out fairly quickly. Customer Service Ben was nice. Chatty and pretty aggressive sales wise. It didn't bother me at first, because I'm from the country but he is definitely very informal with his customers. I can't get mad because he definitely told me about some discounts I wouldn't known about otherwise - but I'm warning you to be prepared for him to REALLY try to get you to buy some windshield wipers. I explained to him, when I called yesterday, that I was on a budget because I inherited some vehicles that could not yet be sold due to probate and I was dealing with having to pay insurance and keep them tagged and titled. Their regular non-discounted price at this location is currently $20. Ben said the other locations, like Atlanta Rd are $25. I also like the fact that there is no surcharge if you're using plastic to pay. But what I didn't love is that I told him 4 separate times that I wasn't interested in purchasing wipers because I don't even drive this car. Then when I looked the blades up on Amazon, Dekra's RainEx blade price was $11 higher ($22 total). He would not let up. He kept on about how quick it would be, how he hated to see a $100K vehicle with crappy blades and how it really pissed him off. When I told him that I didn't think blades were even visible, he said he always notices blades. When that didn't work - he beat me over the head with the fact that he'd given me a discount on the emissions test AND he was willing to nearly match the Amazon price on the blades. Honestly, I felt guilt-tripped and I was ready to get the heck out of there because I had two more vehicles to get done, so I just said ok. Keep in mind, once I got all 4 vehicles tested, I had to spend over $1800 at the tag office because one of these cars is apparently NOT depreciating like normal. Laughing / crying emoji. I respect the hustle and I'm sure Ben is a nice guy, but I definitely felt the sales thing was way to aggressive. For that reason alone, I wound up taking the other two cars elsewhere. See other reviews. Price Value I already mentioned the $20 regular price but it might change to $25 in the future according to Ben (to match the other Dekra centers). Deliberately not mentioning my discounted price, but be sure to ask whether they have any military or first responder discounts. Personally, I feel like they will keep the $20 price because Austell Emissions (4612 -3 Austell Rd), located right next door on the other side of the tag office charges $18 for cash / $18.72 for card and Lincoln Emissions (4968 Austell Rd) charges $18 as well. Fuerza Latina Insurance (4788 Austell Rd) also charges $18. Overall Overall, I would go back - but only when I know Kimberlee or another associate is gonna be there. Ben is too hard to refuse / say no to. Lol.

This place has been great so far. This is my second visit here. Once again for emissions and they…read morewere quick and only $15. They were super busy today. Everyone was nice. Their waiting room was clean and comfy. I'm very picky about where I take my car from a lot of bad experiences but I think I will come back here for my next automotive needs. I usually drive 45 minutes to an hour to my trusty mechanic so that's saying alo

Terrible work, unprofessional, inexperienced workers…read more Do not take your vehicle here unless you want it torn up even worse then you brought it. Beware!

Quick, easy, great service. Recommend if in a rush or if you have time to spare. The location is…read moreeasy to get to but make sure you tip because it's amazing service

Gedion was great. Kind and professional. We were In and out in minutes. This location is open later…read morethan most other emissions testing sites on weekends. Clean and nice location without having to leave or get out of the vehicle.

18 Dollar Emissions was the name of the original business at this location about 4 (?) years ago…read more They charged $18.00 cash + additional charge if using debit/credit card. I just went for an emissions test. Large sign on door clearly says $20.00, cash/credit. I asked about the $18 test. Was told they keep trying to change it, someone else changes back. The name of the business is deceptive, otherwise nice and friendly.

Will never take my car anywhere else. Always very friendly employees, very fast in and out…read more Cheapest in the area with most charging the full $25 state fee. Saving $5 per car when you have 4 cars adds up real fast.