They came to my house on time One man put a new windshield…read moreon my car very efficiently, cleaned up and was gone Very polite and efficient

Worst customer service period! Had to drop of vehicle first thing in the morning and they waited…read moreuntil the very end of the day do work on it after hours. I asked why I had to drop it off if they knew it would be until the end of the day, she just said over and over "All day appointment". She couldn't care less. I will never go there again!

These guys did a first rate job and had the best prices. They were on time, polite and efficient…read more Highly recommend.

We were so impressed with this company! He told us if we have any issues with the window he will be…read moreright out to handle it. I called a major window repair company and it was twice as much. Guaranteed we will use and reccomend him in the future!

Al is a great guy! My 16 year old son bought his first car after years of saving and he's so…read moreexcited. It came with a cracked windshield though, and mama says that's not safe! I made him get it fixed before he can drive. I had him call 3 top rated places from Yelp! - Speedy (which put him on hold for over 10 minutes; not exactly living up to their name!), some other place who said they don't have Rabbit windshields, and Al's. He could get us in first thing the next day and charged a reasonable price! He was so fast, done in less than an hour. He gave us some good tips about keeping the glass clean and we talked about gardening a bit too. I will definitely come back to this business if I have need of window repair again

Replaced a windshield. Super busy he fit us in. Quick and did a really nice job. And the price…read morewas unbeatable.

Great service, fast , economical, courteous, and great results. Recommend if you have a chip, get…read moreit fixed right away.

My son's car got broken into the other night and his driver side window got smashed. I don't live…read morein Oregon so was a bit worried about finding an auto repair shop. I contacted Action Auto Glass this morning and spoke to Bailey. He was so helpful and very nice. I explained what happened, the glass was ordered, and my son is back on the road!!! The service was so fast!! I highly recommend Action Auto Glass if you need help with your car. Thank you!!!

I recommend speedy Glass on 13th St. in Salem very highly. Unfortunately, for us we had to use them…read moretwice within 40 days. We happen to get rock chips which required windshield replacement both times. They contacted my insurance for me and handed over the phone to answer a few questions. Justin, the branch manager was efficient, professional, and personable. Jasmine at the desk was also very helpful.

If you want to know ALOT about this business, take the time to read this review. It's long, but…read moreinformative. In July of 2024 a Schurter Trucking company truck passed me going the opposite direction and rocks just RAINED down on my car and broke my windshield and put a number of paint chips in my car. I turned around and got video of the truck. I reported this to the trucking company AND my insurance. My insurance (State Farm) said to work with the trucking company's insurer, Country Financial. I talked to them and got ONE phone call from an adjuster and then it was silence. They never, ever called me back again. So I circled back to State Farm. Well State Farm has contracted out all of their broken winshield claims to a third-party company. This is NOT State Farm, but a completely separate company that cares nothing for me or my problems. They were absolutely HORRIBLE to work with. Calls continually dropped after waiting on hold for 30 minutes or more, they were really nasty people (not friendly or helpful), an it was a nightmare navigating their phone system. In addition, my insurance agent kind of left me on my own (since they can't really give any input on the third-party decision). So I'm left to navigate getting my windshield repaired on my own. Links (the third-party company for State Farm), told me to get quotes. I got some and decided I wanted to have the work done by a dealership. Links said they would call the dealership to get confirmed pricing. They never got it (I don't believe they even tried to call) and sent me a random amount that would not come close to covering the repairs at a dealership. I wanted to get Factory Market glass as opposed to After Market Glass since there is no guarantee with After Market that the calibration would work, plus I drive on back roads for my job and needed a strong windshield (as evidenced by what happened to it already). Well, I was alone to navigate this and it took me over two months of frustration, crying, arguing with Links and getting sympathy from my insurance agent. My insurance agent did ask around to his fellow agents who their customers were using in Salem for windshield repair and I was told Justin at Speedy Glass on 12th Street. I called and talked to Justin directly. He patiently listened to what I had been through and really sympathized. He then took my VIN number to get he proper glass and got to work figuring out pricing. His cost (for glass, replacement, and calibration) was ony $200 over what I was given by Links and over $700 less than what a dealership would charge! He said it would be no problem and I was overjoyed to support his business with the price I was given. I was so happy and felt a HUGE weight lift off my shoulders. I just had the work done at Speedy Glass last Friday and I am SO happy. I feel safe driving down the road and Justin's work is worth EVERY penny. If you want someone who really cares about you and does STELLAR work -- CALL OR GO SEE JUSTIN. You won't be sorry.

My daughter, who attends Oregon State University drove to Portland to see a concert at the Moda…read moreCenter. While at the concert, some lowlife broke into her vehicle by breaking the right rear door glass. Portland police wouldn't even entertain taking a report because the scumbag politicians allow losers to commit crimes on tax payers with absolutely zero consequences! Shocking right? I made an online appointment with Safelight and this is the closest location to Corvallis. Upon arrival, they informed my daughter that the technician was out on a job and would return shortly. Once the technician returned to the shop, they constantly kept my daughter informed on the progress of the repair. The glass was replaced with the identical factory tint and they cleaned up all of the broken glass that they could find. The window operated properly from the driver controls and the door control. There was no noise opening and closing window. Being a technician all my life, I was so happy with the work that was done and greatly appreciate the job that this Safelight location performed! I highly recommend this location for any vehicle glass repair or replacement! Thank you for a fine job!

My tech Shawn turned up a couple of hours into a rather wide window of 8am to 5pm. I'll get to the…read moreissues next, but I'll compliment him on what appears to have been a good instal -- as far as I can tell, on the day after. Time will tell if the seal holds, but I have no reason to believe it won't. He was efficient, tidy, and cleaned up after himself properly. All good, just indifferent to what follows ... My issue was that their website quoted me a lower price in email than they wanted to charge me on the day. I emailed corporate to clear things up before the day of installation. No reply. Then I engaged their website's Customer Service via chat, for forty-two minutes, to no avail -- they said I needed to take it up with the location scheduled to install my windshield, i.e. 422 River Road N, Keizer, not Corporate who run the website which quoted me. I correctly assumed that wasn't going to be a good idea and insisted they escalate to a supervisor, which they finally agreed to. Nothing came of it. So my last recourse was to take it up with tech Shawn on arrival before he started working on my instal. Naturally enough it wasn't his problem, so he called his office. His office claimed I had misunderstood the quote, that labour had to be added -- even though my quote came with "professional installation" included. On threat of an honestly bad review if they didn't honor the quote, they backed off and adjusted the price to match my quote, a $50 difference. Not a single person from top to bottom of this organization took responsibility for resolving the difference in what I was quoted to what they intended to charge me. I'm still giving this branch four stars because it wasn't really their problem to resolve, but I'm holding back one star because they too didn't step up to take ownership of Safelite's mistake, when nobody further up the line would -- instead fobbing me off with a BS hidden labour charge. It took the threat of an honest, poor review to get an adjustment made.

Thank you guys so much for the awesome price. wonderful customer service. so convenient they come…read moreto your house. I was really impressed.

Excellent customer service! Came out to my house to fix a stuck window & did it within 24 hours…read more Couldn't recommend them more!