Eric was very professional and did an excellent job on the repairs. his communication was excellent…read moreand he arrived on time. very friendly nice would definitely recommend

Like many others, I had the unfortunate event of having a rock hit my windshield while driving on…read morethe highway. I called to get a quote for a repair and talked with Eric, he was very kind and very communicative throughout the process. My windshield was fixed within 24 hours of making contact, and it was done at my work place which was extremely helpful. I was very impressed with how quickly and easy it all went, plus very affordable!

We got 2 windshields replaced so technically I think I can give them 10 stars, and they deserve it!…read more They have a clean shop, they communicate well, they are accomodating and their pricing and policies are the best we found. Plus, the brothers who own Ash Creek Auto Glass are a couple of the nicest, most knowledgeable and professional gentlemen you'll ever have the pleasure to meet.

Got a bid from Kelly to "fix" my leak in my windshield. He charged me less than the bid and had it…read moredone quickly and right near the holidays. I would recommend this business!

I had been booted around by another large glass company who missed both appointments that were…read morescheduled at THIER times not mine. Customer service was so poor that I couldn't wait to get the job done to be rid of them. When they finally arrived at my residence late the installer was so rude that I just told him to leave. These folks were so pleasant from first phone call to completion of the job I was shocked after my previous experience. I have so much confidence in them that I'm going to have them do the glass work on my antique pickup!

I recommend speedy Glass on 13th St. in Salem very highly. Unfortunately, for us we had to use them…read moretwice within 40 days. We happen to get rock chips which required windshield replacement both times. They contacted my insurance for me and handed over the phone to answer a few questions. Justin, the branch manager was efficient, professional, and personable. Jasmine at the desk was also very helpful.

tony was prompt, friendly and efficient. we highly recommend this business!!…read morewe were traveling and needed a new windshield. He came to our hotel and replaced our windshield. thankyou

The windshield had a small leak while driving in rain on my Sprinter chassis motorhome. In…read moreinquiring about repair , other shops said the windshield would need to be replaced. Al said he could probably seal it . He got me in right away (I left it overnight) . When I picked it up I was surprised when he told me the work was guaranteed for five years . I was expecting maybe a year or two. Al was very friendly and accommodating , reasonably priced too . It appears to be a one man shop . I appreciate that too , as I was also an owner/ operator in my working days.

Went in to get my windshield replaced. Called and scheduled an appointment, I ended up missing it…read moreand they were able to help me reschedule really easily. They were very very kind and I felt safe / supported. Spoke with one of the owners (I think) and had a nice conversation about our holidays this past year (I went in just after thanksgiving). They had a promotion for 1/2 off windshields at the time. They gave me a ride to my house when I dropped off my car, and offered to pick me back up when they finished. Really nice people and an overall pleasant experience

Dan and his crew did a fantastic job replacing a window in my truck. From scheduling and…read morecommunication to the job itself, everything was done very well. Hard to find shops like this! Highly recommend!

Just because the insurance company makes it easy to use safelite, you don't have to use it! Shop…read morearound. It took me like 15 min to find wuality work elsewhere. The customer service goes a long way, and this place is lacking that. What the heck happened to being polite. How is it that these gals behind the desk can have so much negative attitude. I'm over rudeness, I'll go to a shop out of town to be treated with respect. Like, it takes nothing to be nice. The one gal was polite, but the one sitting at the desks attitude just trumped even the nice gals niceness.

I booked my appointment through USAA. I arrived for my appointment and Alex assisted me within a…read morecouple minutes. He explained the process and length of time it would take. He kept me updated throughout the process and even called to let me know that he was about 10 minutes away from completion so I could walk back from the coffee shop. He was very thoughtful. He then covered all the details about the importance of care for the windshield over the first 48 hours. The street appearance of the shop isn't great, but the service and quality of the work was outstanding. ** Alex has an amazing voice with the tone and timber of a radio host or sports announcer.

Replaced the rear window in my Rav4. Great process, great…read moreservice, great price. Good people to work with

I needed help fixing a window on my truck. He got it done as soon as possible…read more Nice attention to detail. Grateful for your support!

After my car window got smashed and my things were stolen, I was honestly having a really stressful…read moreday. But the guy who came out to replace my window was absolutely awesome. He was professional, kind, fast, and really easy to work with. He made a bad situation so much less overwhelming, and the new window looks great. I really appreciated how respectful and helpful he was through the whole process. Highly recommend!

Shawn Auto Glass provided an excellent experience from start to finish. Shawn was incredibly…read morefriendly, communicative, and professional throughout the entire process. He was very responsive over text, answered all my questions, and gave me a great price right away. The service was fast and efficient, and my new windshield looks amazing. You can tell he takes pride in his work and values his customers. I highly recommend Shawn Auto Glass to anyone needing windshield repair or replacement, and I would definitely go through him again in the future!

Bought a Hotwheel Chevy Camero, wonderful experience working with Danny Sullivan, from start to…read morefinish!!!!!

I was impressed with the service and quality of work done on the rock chip on my windshield, and…read morefor a reasonable price. I recommend them, and will use them again, if the issue arises again.