I can not say enough good things about Skagit Grand Central - from my first call to them after my…read morecar was hit by a semi to the drop off process to how nice the location was kept to the update calls along the way - everyone was professional, helpful & so friendly. As for their workmanship, my car looked perfect after the repairs - plus they detailed the interior & removed a stain in the seat upholstery that had nothing to do with the accident!! And, even with needing parts ordered, from drop off to pick up was only ten days!! They also worked so well with my insurance company. If you ever find yourself in need of auto body repair, I highly recommend trusting them with your vehicles!!

Great customer service and excellent work! I had significant car damage after being sideswiped in…read moreSeattle. Within an hour of taking it in for an estimate they had it worked out with my insurance company and called me to make the appointment. Minimal downtime as Francisco ordered the parts ahead of time (I needed a new door plus body work). I took it in on a Monday afternoon and Francisco called me with updates along the way. It was ready Thursday (3 days!) They even cleaned/vacuumed it out for me (it was a real mess!). Additionally, since I needed to pay out of pocket for a new windshield, Francisco let me arrange to have a local company put in the windshield while it was at their shop, so I wasn't further inconvenienced. I'm very happy with the service I received at Skagit Grand Central Collision!

Where to start? Bought a new Tiguan from VW in Burlington and it was sent here for paint…read moreprotection film (ppf). They did not wrap corners, cut out carrot shape "v" in edges, and it was yellowing within 6 weeks of application. I asked for a refund, which they said they mailed to my home. A week later I had not received it and was told it's at VW waiting for me. The most unprofessional and unskilled labor I have had to deal with in a long time. If you buy from VW take on own. They clearly don't care who does after market work for them.

Rpm did a wonderful job repairing my car after a hit and run. Rich was really helpful and good at…read morecommunicating with us. They also returned my car squeaky clean and as beautiful as ever. Thank you guys for your awesome work.

They took over a month to fix my front end and stole my tire and just threw on the spare thinking I…read morewouldn't notice I don't recommend this shop to anyone. They are liars

Dally's provides quality service and good prices. Have used them for years and would always…read morerecommend them

Caliber Collision provides exceptional quality and professional services. From start to finish, I…read morewas impressed with their expertise, efficiency, and attention to detail. Thank you for your skillful and experienced care on my vehicle. 5 stars!

Caliber Collision is the nation wide franchise I trust to take care of of my family autos whe body…read morerepairs are required for a myriad of reasons. Since moving from Cary,NC back to the Pacific Nortwest the Burlington,WA location has been the go to shop for vehicle body work repairs. The nation wide work guarantee is of great value to me. Manager Guy has been with Caliber Collision for more than two decades. He along with Mark another expert are mentoring Guys son and teaching him skill sets that proving exceptional results. Think again if choose to take your autos elsewhere. I have been a USAA member since I was at the US Naval Academy in 1977. USAA chooses Caliber Collision to repair Active Duty and Veteran autos. Should you? Scott D Waddle CDR USN Ret Lynden,WA

FINAL EDIT: the door the shop repaired on my car seems to have a small leak in it after the work…read morewas completed. I'm having to take my car to another shop to get additional work done. EDIT 3: This is the worst repair shop I've ever had the displeasure of working with. Save yourself the worry and trouble. At this location, they won't speak to the things they deliberately did. They won't be accurate and honest. This shop will leave you feeling disrespected, and like you can't trust the work "they did" on your vehicle. DON'T GO HERE! Especially if Andrew Z is the one working. They will start name calling the second you say anything they don't 100% agree with. I wouldn't trust this place with my car ever again. The bad communication mixed with bad turn around times for car repairs, makes me not trust the quality of the work completed. Andrew made an already stressful situation ten times worse. Maybe if we have to go to the extent of name calling.. we should probably just take a deep breath? Not talking was also an option... he kept saying slights and insults at me while I was trying to complete my checkout process with the receptionist. Upon further review of my car, there was loose wires left in the floorboard of the driver side of my car and some weird sticker stuff I had to peel off my back window. Maybe Andrew should have spent less time berating me and more time getting my car ready for pickup. EDIT: I couldn't reply to Jessica, so I'm editing my reply. By trying, she means they called me one time and left a call back number that doesn't route me to them. I've called that number back multiple times, it routes me to Andrew. Not exactly the person I'd care to ever speak with again. EDIT 2: called again, still no response from the GM. Not sure how hard they're trying to get in contact with me if they aren't returning my calls!

Amazing work! My Tuscan is only a couple years old and was…read moredevastated when it was T boned by someone running stop sign. Gerber collision did an amazing job. Everything looks spot on. The paint matches to a T, and the parts (doors, ect) line up perfectly. Such quality work in a surprisingly short amount of time, considering all that needed to be done. Gerber was great with communicating the car's progress via biweekly texts and answered any questions and addressed my concerns very patiently. I'm also very relieved to know they warranty all their work and they have shops all across the US just in case I need them when I return to Florida Thank you Gerber! My Tuscan looks better than before the accident.

Amazing service done by these guys. Car was done in a timely manner which surprised me since I went…read morethrough insurance and it looks amazing! Had random pretty bad scratches all around the car and it now looks flawless. They were great on communication and great with all the questions I had. I have had some bad experiences with body shops with previous cars but I truly recommend this place. All of their work is warranted which is a super plus. Will definitely be returning for a few things left I need done on my car.

I had a amazing experience at this place, the staff is very friendly and they were able to offer me…read morea lot of options to work with my budget. Their work is very clean and professional, I cant even tell my car was broken. 10/10 stars for this place I will definitely be coming back

My back window got broken out of my car and some body work needed to be done. With all the body…read moreshops around bookbinding months ahead I was so happy to here that this place could fix my car. They did a good job I thought by looking at it. After returning home I found glass throughout my car and now every time I open the hatch small pieces of glass can be heard rattling around. Tried to contact the shop about that and questions about the billing, but they never returned my calls. Apparently they double charged for much of the labor and wouldn't submit any paperwork my insurance company asked for so my insurance wouldn't reimburse me for the work done. These folks seem helpful but beware.....wolves in sheeps clothing. Go elsewhere.

I backed into a sign and had to get my whole back bumper replaced I got recommended by a couple…read morepeople to go here to get it fixed and it was $100 less than any other places that quoted me a price! The owner is super nice, reliable, and convenient I highly recommend this place for body work :)