Kids wasting our time while trying to conceal the duct tape and epoxy on both the interior and…read moreexterior of their vehicle. No gas for a test drive. No meeting the guy who arranged our visit (3 hour drive each way). Vehicle stunk so bad as if they sprayed the engine with degreaser. Horrible experience. Don't be a fool. Choose elsewhere.

Man that was a bumpy almost 2 months to get this figured…read moreout. They made right by the warranty and my car works as it should so far! Paid the deductible and back on the road. I can't in good conscience make this a 4 or 5 star review. My emails received no response and nothing was straight forward. I don't think it's malice but that they're very disorganized. I'd recommend an admin assistant because I'm sure it is hard to sell and show cars, on top of answering phones, scheduling repairs, etc.

Unpleasant jerk answering the phone when a garage was closed. Instead offering to give the number…read moreto the company that ran the parking garage. He was quick to respond in an hour and charge $100. It's only after the second call that he reluctantly offered the number to the parking garage company.

Complete slime. Predatory towing that takes advantage of people. if they back their tow truck up to…read moreyour car they won't move it unless you give the driver $100.

I would like to give a shout out to Lyft Services! I have been using Lyft for the last year. I am…read morevery impressed with their drivers! They are always helpful, kind, respectful, and friendly! Their cars are always immaculate! They also help with wheelchairs, and walkers! I would highly recommend Lyft! You will not be disappointed.

To start the website was very confusing with no phone number. I requested a pick up to be taken to…read moreFremont and Lyft sent not one but 3 drivers imediately when I wanted delivery 2 days later. So I contacted Lyft again requesting a saturday pick up of a package, and I got approval of a SUNDAY pickup. I changed that and all was fine until the first driver came on time... and went, then the next 2! I gave up and arranged a different pick up of this birthday present. I'm in North Carolina, otherwise I would do it myself and saved hours of disappointment.

For those customers with a lease, beware of the experience towards the last 3 months…read more You will start getting emails from various sales people, telling you that they have buyers interested in your car so to come in to talk about ending the lease early. We did and elected to just turn the car in. This was June and our lease ended in August. We were told to write a check for $275 and the lease was canceled. Imagine our surprise when we received a bill from the leasing company asking for over $700, that the car went to auction, not sold to someone else and the whatever the dealership promised along with the check was between us and them. Now we can't get the sale rep to answer us, Kaydian Fehr. We are so done with this dealership.

Totally not the place you want to buy a vehicle, they will swindle you and Side talk you and make…read moreyou sign stuff that doesn't make any sense and at the end of the day you will get screwed, they will harass you to try to buy your vehicle, even if you don't wanna sell it and I mean by harass I mean daily calls even when you tell them you don't wanna sell it they will call and keep calling. if you want any kind of help from them. It will take days and you may have to go in there to talk to them in person because they are very unhelpful. They left the hood of my jeep unlatched 2 times, purchased a vehicle from them and noticed that there was a little tiny strip missing on a rear passenger door, they refused to replace it. It was like a $40 part but they couldn't be set back $40. They sell a whole bunch of warranties you don't need...and smile Like you should thank them...

Maybe it was a complimentary "prestige" package from Angel…read moreof the winds casino that's why I got what I got. Nice guys, but not the work. They had my car for 6 hours ( 1pm-7pm) and it looked like they did nothing. How crazy is that? I'm just more disappointed the fact that I tipped those 2 guys $20 each only based on the smell. One of the name was Logan (I handed $40 directly to). He was nice enough to drop my car at the hotel side for me only because he texted me that my car was ready, but it wasn't and I ended walking from one side to the other side of the casino. I had to wait an additional hour after that. So when I got the car, I didn't check right away because he dropped it at valet. It sure did smell good. As soon as I parked the car and finally checked, I regretted it. What a waste of time. I'm sure Logan will know who this is. I took a video, but also snapshots of my car minutes after he dropped it off. Also a few snaps the morning I checked out. I made sure the time and day was on there with the snap.

HOW MANY STARS CAN YOU GIVE WHEN THE OWNER DEMANDS PAYMENT ON THE SPOT AND THEN CALLS THE…read morePOLICE!!!! HOW MANY STARS CAN YOU GIVE WHEN YOU HAVE TO KICK ERIC THE OWNER OF OPULANCE AND HIS EMPLOYEE OFF OF YOUR PROPERTY!!! Eric the owner did not relay to the young man that detailed my truck exactly what we had agreed on prior to the appointment. I had to make at least 3 phone calls to Eric while the work was being done, or should I say not being done. Eric repeatedly apologized to me saying it absolutely was he fault for not giving his worker enough time and not having the right cleaning agents with him to do the job correctly. So his worker left my truck unfinished and went to another job. Came back in the dark with a spot light to finish my BLACK truck. Are you kidding me! So upon inspection the following day there wear multiple smears, sloppy goopy areas all around the truck. Needless to say I was not happy and had to call Eric to come finish the job correctly. He started out respectful but when he would not take responsibility for how things were done he was yelling and demanding immediate payment. I said no, so he called the police. Of course this was ridiculous and embarrassing. The police told Eric he cannot do that and asked him to leave my property. I paid him the next day. He charged extra because his detailer had to come back and forth throughout the day. So what should have cost around $500.00 ended up at $800.00. I paid him in full. HORRIBLE AND EXPENSIVE DAY TO SAY THE LEAST

I have taken my vehicle to FS AutoWorx twice in the last month and both times they were fast,…read morefriendly and fair i highly recommend. First time they helped me with a tune up and the second time they were there to help me put in my new LED headlights.

From the owner: We are a premier Diesel and Automotive Repair and Performance Facility located in Arlington, WA…read more Diesel, European, Domestic and Import we service all makes and models. Engines, Transmissions, Suspension, Exhaust, Tuners, Turbos, we do it all.

Spring time detail and brought my mums car as well…read more Travis and colleagues are amazing and have a great sense of detail

Thank you so much for the car detail and dent removal. My car has never looked better…read more I appreciated the convenience of having my car picked up at the ferry and returned the next morning. Thank you for the honest communication and for following through on everything we agreed upon.

Super lovely job on a 2023 Tesla Model Y…read more I went with 3M Crystalline all around at 20% - and it looks incredible! Now, the only place I feel the radiant heat is the windshield... I'd like to go back for an application of (transparent) windshield film by them! (I may risk a high LTV tint to the windshield!) They have an excellent interior/exterior detailer, too! Hopefully, they will also add a comment about them to this review!

Made appointment because they said they can work on my car. When i arrived for my appointment they…read moresaid they cant guarantee or even confident they can do the job. Such a waste of time

Booked a mobile appointment for my husband as his very first Father's Day gift…read more Thought we were good to go until I received a call and a text at 9pm the night before our morning appointment telling me that they would need to reschedule as well as charge me an additional $100+ fee for travel. I made my appointment 2 weeks prior so the fact that I wasn't made aware of this fee until the night before the service is crazy. I opted to cancel my appointment all together, I'm not a fan of how they manage their business. I'm also super disappointed that the gift my husband was so excited for won't happen until I can find someone else to detailed his truck - hopefully someone more reliable.

This has been by far the best detailing experience I've ever had. Scheduling was a breeze…read more Technician arrived on time, great communication and the detail job was just incredible. I had a bunch of surfaces that had pet hair and dirt/sand from a few beach+camping trips. The car was left spotless! It really felt like getting into a new car. I'm still in awe! Thank you

DO NOT hire these people!! You are better off taking your car to the dealership it is from and…read morepaying the same amount for them to send it wherever they get it done. The convenience of coming here does not matter when you're paying $500 after tax and tip and I had to continuously point out things and ask such as can you please wipe the inside of my windows? They still have smudges from my dogs nose... Can you please take this piece of tape off of my door? Can you please vacuum the crumbs out of my center console??? I have no idea what he did all day but I went out to my car, open the center consul wiped a ton of crap out showed him and said this is not a $400 detail and he said "I agree". So, I gave him a little more time to try to work on the car then decide to go in and try to call and find out a solution but no one has returned my call I just received a generic text. I checked my email and the detail was supposed to be from 9 AM to 5 PM for eight hours he was supposed to detail my truck this was not a window this was how long it said it would take. So I told him at 3 PM (he said he was done at 2:30) That I have to start getting ready for an event and cannot keep checking but hopefully he would stay and make it right. He got very upset, threw his tools down, and told me to "go tell his boss and write my review". Update- manager contacted me. Apologized. Offered partial refund (did not receive) and to send a second detailer out. A second detailer was sent out to try and fix this but the bottom line is, I will never use this company again and will adamantly advocate AGAINST them. Second guy was nice and all but why can't anyone seem to do their job? They don't have the proper tools and detergents? (My SUV is a 2020. That's as old and any dirt or dust can be so it's not even a big job to begin with) I'm not sure what the deal is but coming from a dealership where we sent cars out I know of many shops that do an amazing job. It's hard to understand why it can't be done mobile but trust me just drop your car off at the dealership it's probably $20 less and oh well you're without your car for a day but it will be sparkling clean!

We have 2 cars and rarely drive one of them, especially since Covid came to town and my husband…read morestarted permanently working from home. Our street parking is right under two beautiful flowering plum trees, which is great most of the time, just not so much in pollen season. Add to that the lack of convenient car washes in west Seattle and my car was looking a mess. Just about covered in pollen/moss - I dont even know. Gross. I looked on some local social media pages and Big's was recommended by a few people and I was really drawn to the mobile aspect of their service. Their interior/exterior package seemed a reasonable and comparable price to other detailing services in the area so I booked on their website and was able to get an appointment a few days later. There are some add on extras you can choose so I also opted to pay an additional $9 for extra moss removal because I think that's an understatement the way my car looked. The person scheduled to perform the detail sent me a text the morning of that he misjudged traffic and would be about an hour past the scheduled time. I appreciated the heads up, and since I didn't need the car, it wasn't an issue. He was nice and friendly, and seemed efficient at doing the job. He arrived at 10am and was done around 4pm. I will say that there was a moment of confusion when I did, essentially, the final walk through inspection when he was finishing up and I asked if he did the wax as the car was clearly clean but not that super wax shine and he hadn't and asked if I wanted the ceramic coating (because wax was harder to do and it didn't seem like he could or wanted to do wax). I did say yes please I would and I feel like if I didn't ask about it that he wouldn't have done it, even though it's listed in the services of the package. Everything else looks great and I'm happy with the service. They send out a confirmation text when the appointment is booked saying you can reply to the message with questions and I did reply asking if I needed to provide a hose and extension cord in addition to the outlets and spigot and never received a reply. So instead of having it ready for the detailer I had to go find it when he arrived. Obviously minor, but I would have had it out ahead of time if I knew he'd need it. We will definitely use them for our other car soon!