Man that was a bumpy almost 2 months to get this figured…read moreout. They made right by the warranty and my car works as it should so far! Paid the deductible and back on the road. I can't in good conscience make this a 4 or 5 star review. My emails received no response and nothing was straight forward. I don't think it's malice but that they're very disorganized. I'd recommend an admin assistant because I'm sure it is hard to sell and show cars, on top of answering phones, scheduling repairs, etc.

First off I want to say I paid cash for my Volvo XC90 June 26, 2025 . And I was very clear that I…read morewanted a bumper to bumper warranty because repairs can be rather costly . In total it was a little over 24k. And if you're wondering why I inserted I paid cash out here's why.. I didn't want car payments and I had enough saved up for a bumper to bumper warranty. All the finance boxes checked. When I test drove the car it was great for the most part. The next day I wanted to add in the hands free cigarette lighter charger.. the cigarette lighter doesn't work. The cord to open the hood latch also broken. I was informed that the car had been wiped clean. I've heard of this before but they didn't mean the previous owners information stored in the car like Bluetooth .. ALLL THE NECESSARY SYSTEM UPDATES FOR THE ACTUAL INTERFACE! Upon going to the Volvo dealership to have my oil changed (I do this with every car I purchase) they informed me that my back breaks were in the red with less than 3% on them. I called and asked how come they didn't change the rear breaks? And the response was we don't do repairs at this location? Okay but that doesn't answer how come you would sell a car to someone where potentially the back breaks could stop freggin working! Not to mention who ever did do the "repairs" on the car double threaded and didn't use any anti-seize on the spark plugs. I called and asked if they would be able to remove that spark plug because I didn't want to mess up my engine trying to do it. And as you guessed it was a no . Fast forward to October my car is starting to misfire.. take it into Volvo and I need to get my whole fuel injectors replaced. Here's where the bumper to bumper warranty would come in.. come to find out ! GUESS WHO DOESNT HAVE BUMPER TO BUMPER LIKE SHE ASKED FOR?! If you guessed me then you're a winner. Power freggin terrain . Not what I asked for after repeatedly asking for and being promised I purchased. 2,700$ at Volvo to do. Rear breaks and rotors 1,900$ . After the repairs it was still misfiring . Come to find out it's because of the computer reset . Got it updated and it's fine now, after time wasted, money wasted and stress level through the roof. And then had the nerve to send me a text message asking about my next car purchase from there.. NEVER and if I had my way all of my friends and family will also not be purchasing from here. When I spoke to them about the warranty they said I could cancel it . Okay good I'll cancel then go through Volvo where they're in-fact honest . 12/27/25 I emailed the cancellation of warranty papers back to the car lot so they can submit them. (Also submitted the forms to the actual warranty place bec let's face it , I had no faith in them to do as promised) the sales rep told me it would take 6-8 weeks to be reimbursed. Today I called the warranty company to check my status.. not only did they not submit the paper work but the warranty they gave me is also no refundable and cannot be canceled. Do not buy a car from this place.

Horrible company that stole my domicile, I lived in my van. They towed it without anyone calling…read morethem. Then they wouldn't work with me and accused me of Harassment. They left me homeless and destitute. They auctioned off my van without proper notice. Please don't patronize this company!

This tow service improperly towed my vehicle from my apartments THIS MORNING, I was just in my car…read moreright before they came, they gave NO WARNJNG. To top that all off they are charging me $474.23 WHEN IT WAS IMPOUNDED JUST TODAY AT NOON. IT HASNT BEEN 1 full day and not even one night and the price is already THAT HIGH. I am heartbroken as I was recently evicted, I JUST BOUGHT THE CAR, I am so sad and devastated I hate this company and I am reporting them to the BBB.

I would like to give a shout out to Lyft Services! I have been using Lyft for the last year. I am…read morevery impressed with their drivers! They are always helpful, kind, respectful, and friendly! Their cars are always immaculate! They also help with wheelchairs, and walkers! I would highly recommend Lyft! You will not be disappointed.

Can I give a negative rating? i was driving home from downtown Kirkland and came to a four way…read morestop. I was at the intersection first and Driver to my left stopped after me. I proceeded into the intersection and they also entered so I stopped. When I turned right I honked and h the e other driver stopped. They exited the car and he had his hand inside his jacket (like he had a weapon) and approached my car. He verbally assaulted me, saying we are not in Germany or Switzerland so whoever is traveling straight goes first. Called me names, put his hand on my car, and was yelling and gesturing at me. I yelled to get in his car, noticed his Lyft jacket, and yelled at him to move. I reversed and drove around him. I called 911 and he turned north from me. I contacted help on Lyft which offered no support. Please do not use Lyft. This is outrageous behavior at 9 pm on a Wednesday.

This Dealership has great people on their team and it carries through to Service Department!…read more Steve got me checked in and made sure to communicate if I needed to know something along the way. I got important questions answered and it was so valuable to talk with someone about my vehicle that is knowledgeable and clearly loves where he works. Thank you for a great experience.

After everything they finally helped me out , Travis was pretty cool and got what I needed, but the…read morerest still Stands

Maybe it was a complimentary "prestige" package from Angel…read moreof the winds casino that's why I got what I got. Nice guys, but not the work. They had my car for 6 hours ( 1pm-7pm) and it looked like they did nothing. How crazy is that? I'm just more disappointed the fact that I tipped those 2 guys $20 each only based on the smell. One of the name was Logan (I handed $40 directly to). He was nice enough to drop my car at the hotel side for me only because he texted me that my car was ready, but it wasn't and I ended walking from one side to the other side of the casino. I had to wait an additional hour after that. So when I got the car, I didn't check right away because he dropped it at valet. It sure did smell good. As soon as I parked the car and finally checked, I regretted it. What a waste of time. I'm sure Logan will know who this is. I took a video, but also snapshots of my car minutes after he dropped it off. Also a few snaps the morning I checked out. I made sure the time and day was on there with the snap.

HOW MANY STARS CAN YOU GIVE WHEN THE OWNER DEMANDS PAYMENT ON THE SPOT AND THEN CALLS THE…read morePOLICE!!!! HOW MANY STARS CAN YOU GIVE WHEN YOU HAVE TO KICK ERIC THE OWNER OF OPULANCE AND HIS EMPLOYEE OFF OF YOUR PROPERTY!!! Eric the owner did not relay to the young man that detailed my truck exactly what we had agreed on prior to the appointment. I had to make at least 3 phone calls to Eric while the work was being done, or should I say not being done. Eric repeatedly apologized to me saying it absolutely was he fault for not giving his worker enough time and not having the right cleaning agents with him to do the job correctly. So his worker left my truck unfinished and went to another job. Came back in the dark with a spot light to finish my BLACK truck. Are you kidding me! So upon inspection the following day there wear multiple smears, sloppy goopy areas all around the truck. Needless to say I was not happy and had to call Eric to come finish the job correctly. He started out respectful but when he would not take responsibility for how things were done he was yelling and demanding immediate payment. I said no, so he called the police. Of course this was ridiculous and embarrassing. The police told Eric he cannot do that and asked him to leave my property. I paid him the next day. He charged extra because his detailer had to come back and forth throughout the day. So what should have cost around $500.00 ended up at $800.00. I paid him in full. HORRIBLE AND EXPENSIVE DAY TO SAY THE LEAST

I have taken my vehicle to FS AutoWorx twice in the last month and both times they were fast,…read morefriendly and fair i highly recommend. First time they helped me with a tune up and the second time they were there to help me put in my new LED headlights.

From the owner: We are a premier Diesel and Automotive Repair and Performance Facility located in Arlington, WA…read more Diesel, European, Domestic and Import we service all makes and models. Engines, Transmissions, Suspension, Exhaust, Tuners, Turbos, we do it all.

I let cars get pretty dirty with grandkids and dogs. Every time I get it detailed here, it's like…read morenew.

I can't believe this company has high ratings... I dropped my car off and walk back home .. they…read morehad my car from 10:30 till 7 pm... He had to drop it off which was fine. The results where terrible... Only the front seat and not really good on the dash just l9ked dirty...then the back seat nothing touched but he wiped the seats down but not all the way....mates were clean but not the drivers side. Still muddy.... The back he didn't wipe the headrest and there was dog hair still on the top of the car he didn't vacuum at all.... He didn't get in the crevices like spoken about on his website..... Didn't bother wiping the headrest or the trunk of the car was dirty.... Needlessly to say it was a lousy job.... I left my car there for 8.5 hours... His excuse was he was by himself but I did make an appointment.. They wanted to correct their mistakes by giving me a wash and wax.... They corrected the interior detailing but the wax and wash again was not up to par. The son Kevin said he could get that done in 30 minutes after he already had my car for 5.hours trying to correct the interior detailing.... I paid $550 dollars with a certificate I could give someone or use it myself.... I don't know anyone besides my son and he doesn't want it .. I don't want to go back to this lousy company and will let everyone know it's terrible. Terrible service and a waste of time

Maria was welcoming from the first phone call. The quick pickup and results fully proved her…read moreperfect evaluation of compromised windows. I knew but didn't fully know until I experienced it, what an external window clean and wax would feel like. Night time glare is no longer dangerous. I've come out with an elegant coach. The shop works with you and performs at the highest standard (which includes their hexagonal top-lights). Thank you.

Nick and this team at Midnight Tint of Everet was great to work with. We brought my wife's new…read moreTesla Y to get tinted, and they had done a great job the first time, but Tesla's have the automatic roll down feature that you can't turn off. That eventually cause an air bubble in the tint on the driver side window. I called Nick and explained the problem and he did not hesitate to fix the problem. Great customer service and would definitely recommend!

Booked a mobile appointment for my husband as his very first Father's Day gift…read more Thought we were good to go until I received a call and a text at 9pm the night before our morning appointment telling me that they would need to reschedule as well as charge me an additional $100+ fee for travel. I made my appointment 2 weeks prior so the fact that I wasn't made aware of this fee until the night before the service is crazy. I opted to cancel my appointment all together, I'm not a fan of how they manage their business. I'm also super disappointed that the gift my husband was so excited for won't happen until I can find someone else to detailed his truck - hopefully someone more reliable.

This has been by far the best detailing experience I've ever had. Scheduling was a breeze…read more Technician arrived on time, great communication and the detail job was just incredible. I had a bunch of surfaces that had pet hair and dirt/sand from a few beach+camping trips. The car was left spotless! It really felt like getting into a new car. I'm still in awe! Thank you

Jerry came out to work on my car this weekend and man, it looks BETTER THAN BRAND NEW!…read more This isn't my first time using Big's... I am on their text outreach and low and behold I got a text on Friday offering deals for the weekend. It had been a little over a year since my last time having them out so thought, hey, a sign is a sign. I decided also to see if they could accommodate both my car AND my husbands as a fun surprise (interior only) and they were able to get us both in for Saturday. Jerry did a WONDERFUL job! He was on time, polite, and as mentioned before, my car looks pristine. I couldn't be happier. Also, Marke was SUPER polite when I called to book and to see if they could accommodate both cars. I look forward to using them again!

We had DeShawn work on my Toyota 4Runner and Ford Escape and they look brand new after he was done…read more He was extremely thorough, punctual, and friendly. I was blown away with the quality as well as how hands the whole experience was. The booking experience was extremely easy and there was so much availability to choose from. I'd absolutely use Big's again in the future.