The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

Chris was an excellent resource and provided me with too shelf service in buying a new Mini. Super…read morepatient, very responsive and provided a seamless experience. Absolutely worth it.

Thank you Daniel White for providing me with the best and easy going service experience possible…read more He was very knowledgeable and thorough communicating all the services I have been offered with my scheduled maintenance for my BMw. Any and all questions I had regarding my car coverage and maintenance was addressed and answered. Treated me with a lot of respect by being honest and straightforward with any problems I've been experiencing. Rarely does anything go right but Daniel and his team was able to keep everything smooth. I will be coming back here once services are needed for my car. Thanks again for being the one to service my vehicle. I am very grateful that my service appointment was booked automatically, by Yolanda, once my car signaled it needed some maintenance work done. Wish the best for you and hope you get that X5M in the near future. Very hard working man he is. Provided free complimentary car wash with my services, but next time I'll hold off of that for the sake of my black paint and trim; although my car was really caked up in bird droppings. My black paint turnt into a Van Gogh painting- a starry night for real. Provided service related advice and extended a warm congratulations on my first ever purchase from the dealership. Thanks again.

One Star It has been…read moreover a month since I contacted BMW of San Francisco about the mismatched key blade they gave me when I purchased my Certified Pre-Owned BMW i4. The blade does not fit the vehicle and cannot even lock the glove compartment or access the door with the blade. After repeatedly trying to get this resolved, I still have no solution or meaningful response. So, congratulations to BMW of San Francisco for turning what should have been a simple correction into a month-long example of poor customer service.

Amazing experience with EZ Auto Sales! I recently purchased my Tesla from them, and I couldn't be…read morehappier! From the moment I arrived, everyone was super welcoming, friendly, and professional. They did an excellent job and made the whole process smooth and easy. I highly recommend EZ Auto Sales to anyone looking to buy a car. I'll definitely be back in the future! Thank you, guys! You rock!

Ali was super helpful throughout the whole process and made buying a car way less stressful than I…read moreexpected. He worked really hard to help me get a great deal on an almost new Hyundai in excellent condition with low mileage and a really good interest rate. I truly appreciated how patient, transparent, and accommodating he was every step of the way. I would definitely recommend EZ Auto Sales to anyone looking for a reliable vehicle, and if I ever need another car in the future, I would absolutely go through Ali again. Thank you so much!

Highly recommend for pre-purchase inspections in the Bay Area!…read moreI found this inspector on Yelp and had a great experience. He arrived at the dealership before me since I was running late, and by the time I got there he was already wrapping up the test drive. Once we sat down, he made sure we had privacy to talk and was completely honest about the vehicle's condition. He walked me through a detailed breakdown sheet covering everything he checked, and flagged one item that concerned him, he suggested I bring it up with the dealership before moving forward. I did, and called him back later that day with what they told me. After hearing the explanation, he confirmed it checked out and gave the vehicle his full stamp of approval as a solid buy. On top of being thorough and honest, he's mobile, reasonably priced, and accepts all forms of payment. Can't ask for more, I highly recommend if you're buying a car in the Bay Area and want peace of mind first.

Eran is the best! If you're not car leaning or knowledgeable, and/or you're hesitant and doubtful…read moreabout moving forward on any used car, you don't have to worry about it and can completely trust SafeBuy and Eran! He's the consummate professional, excellent work ethic, and absolutely knowledgeable and competent. Eran is so awesome and accommodating. He seems ready and eager to work for & with you, and he made himself available as best he could with me. Even though it's clear from his website the area range he covers, and that he's open to go even further (for, in my opinion a small additional charge), he went extra far for me; and furthermore he's always ready seemingly at a moments notice (which won't always be the case, of course, but shows that as long as he's available, he'll jump to work with you [reflective of how awesome service & work ethic he has])! The extra (again, for an small [IMO] additional charge) he was wonderful in considering for me was even as far as a used car dealership in Roseville! Just FYI, for him Gilroy is too far (haha, had to try, because he's awesome and I was desperate for the car, so for him to). And he works hard to make it that his customers don't have to do anything additional, and that he'll take care of it all -- he doesn't expect you to meet him there (although you have the option; he offered/was-open for me to be there to do it with him, but since the dealerships were like 40+ miles out, I opted not to), or to meet with him beforehand, or even afterward; you can correspond and coordinate just text and/or phone. If anything, you just might have to call the dealership and give them a heads up (telling them the time and Eran's name & business). He goes out, takes the car for about an hour, and checks everything. But beyond that (and what I mean about excellent work ethic and consummate professional) is that he documents it all (photos on top of his notes), and he goes in, around, and even under the car and looks at all the nook and cranny of all the car parts & aspects. He took plenty of photos of anything remarkable of the car (dents, paint deterioration, oil/grease stains [underhood of the car], interior issues, etc.). He has a whole form with a checklist that checks ranging from fluids to condition of belts to lights working to hoses to condition of the tires & brakes and the rest; even takes note if there's a spare tire & wheel jack. Of course he hooks up his OBD tool to check for any codes. Then he sends you the report with all of his findings, gives you a call to talk it all over and he gives his impression, then you send payment -- he's really cool about payment and states "however you want to pay"; Paypal, Venmo, Zelle, Apple Pay, Cash, Check, whatever. He gave me the impression that I wanted him to be my own mechanic; so I even asked him. And it's a credit to him to have replied that, to keep professionalism and can't claim exploitation, he doesn't do both (PPI and mechanic). He is on the high end of what you might estim8 ($180; more if you send him outside his normal area/range [I don't believe more than $200]), but I was happy to spend that on him. I'm a novice with cars (general knowledge enough, but not enough to be able to identify whether car parts are in good order and/or would last or not), so I wasn't confident in my ability to buy my first used car. I used him twice (would have been three times, but Gilroy was too far away). In the end, the used car I got has worked great for the last 6 months. And he saved me from buying an amazing car (high end Hyundai; $3k) but in such under-the-hood horrible shape that it would've been 3x the cost of the price just to repair everything -- which is proven when I saw the listing remain for 2 whole months and priced reduced twice down to I believe $2800! After it all, I brought my used car to 2 mechanics after him, and they confirmed 4 out of the 6 concerns he had -- which, granted, it's not like Eran has a car lift and a whole lot of time to thoroughly check as much as a mechanic with a garage would. He mistook cosmetic blemishes on the serpentine belt and the brakes as old age and maybe needing to be replaced -- which didn't end up being the case. But he did get the transmission deficiencies, signs on a certain valve gasket, parking brake, and other aspects right on the mark. I can't say good enough things about him! I was only able to feel confident enough to buy the really old used car that was in my budget because of him. And it's been nothing but a success! 6 months later, after taking care of the issues and potential concerns Eran noted, the car has not given any problems (that could have been foreseen; it still is a really old car so some things are bound to have come up organically) -- proving how much Eran and SafeBuy is really stellar and impeccable! If you're not the best with cars, you can absolutely trust Eran and SafeBuy; as much as you can trust his willingness, commitment, integrity, experience.

Marcos Garcia and the team at Royal Auto Group are professional, responsible and knowledgeable…read morepeople. Whoever hired Marcos was very smart. Although he needs a raise!

Just leased my 2nd Audi after having liked the first so well…read more Sergey and Dave made it easy. They worked with me on fair pricing and were willing to get me the car I wanted. I'll see them again in 3 yrs

I had an excellent experience purchasing my Volvo XC60 PHEV from Volvo San Francisco. What stood…read moreout most was the exceptional customer service and the transparency throughout the entire process. Andrew Dreyer was fantastic to work with. He was knowledgeable, responsive, and made the process straightforward and stress-free. The pricing was presented upfront and clearly with no unnecessary pressure. That level of transparency made it easy to feel confident in the purchase. Andrew went over the XC60's features with me. He walked me through the technology, controls, charging, and all of the different features, making sure I understood how everything worked. Oh, and a special shout-out to the finance team -- shnorhakalutyun!

We had a great experience buying our car here! Ask for Andrew -- he's the best! Very knowledgeable…read moreand patient with a new mom.

Beautiful building, great people. We went for an electric bike demo and to look at the R2 that…read morethey had. Everyone was very helpful. The store is a nice and relaxing. The staff are very knowledgeable and helpful. Not just with all things Rivan, but also the area of SF we were in.

Beautiful car, beautiful building, what's not to love? I…read moreattended a community party at the new Rivian Dealership. This red brick architectural wonder is more than a dealership. Besides the merch, cars, trucks, camper conversations, child play area, yes please.

Truly great customer service by the service/parts team at Daly City Mitsubishi...I was up in NorCal…read moreand my key fob battery was low & so I was worried that I might be locked out of my car...drove to the closet Mitsubishi dealer (Daly City) and George & Georgi & the rest of the team took care of it right away...friendly & knowledgeable...love my Mitsubishi Outlander PHEV...with almost 95K miles it's been bulletproof...Japan built quality & engineering...

Justin in parts set me up with a catalytic converter for my old Mitsu. Was able to get it ordered…read morefrom Japan, too, as the part was on backorder. Always polite and clear communication. The part arrived when I was on my honeymoon but Justin held the part for me for two weeks. Too bad they wouldn't ship to my home but picking up was easy enough.

I had a GREAT experience with Liam at Mazda San Francisco. He went above & beyond to help me figure…read moreout why my car wasn't passing the smog check. He took the time to listen to my frustration & made me feel like my concerns were truly being heard. Believe me, it was not an easy task - it took 2 places, including another local Mazda service center (who couldn't help me) - that lead me to Liam's assistance. Liam investigated my issue thoroughly & immediately reached out to his trusted advisors to help get to the bottom of the problem. He was persistent in finding an answer & ultimately discovered that a software update was the cause. Liam was extremely helpful, knowledgeable, patient & determined to resolve my issue. I really appreciated the extra effort he put in & the excellent customer service he provided me, I felt like I was his only customer. Liam truly made my day! Ask for Liam! Also, Mazda SF is your go to for your Mazda! (I traveled from Brentwood to find my solution). 100% service! 100% care!

Very disappointing experience…read more I went to the Mazda San Francisco location today because I was genuinely interested in purchasing an Audi. After arriving and seeing the vehicle in person, I noticed several issues that were not disclosed on the online listing and were not visible in the photos. There was noticeable damage on the passenger side around the rear door area, additional damage near both the front and rear passenger-side wheels, and one of the high-beam headlights was not working. What made this even more concerning was that the Carfax report did not show any accident or damage history related to these issues. I explained to the salesperson that none of these problems appeared to be disclosed on their website or shown clearly in the listing photos. I was still interested in the vehicle and asked if they could work with me on the price considering the actual condition of the car. The used car sales manager then came over. Instead of trying to find a reasonable solution or work with us on the price, we were simply told that the issues would not be fixed and there was no real effort to accommodate us. The most frustrating part is that we made the trip specifically to see this vehicle based on how it was represented online. Had these issues been properly disclosed beforehand, we could have made an informed decision before spending our time going there. I understand that used vehicles can have cosmetic imperfections, but noticeable damage in multiple areas and a non-working high beam should be clearly disclosed to potential buyers, especially when those issues are not reflected in the Carfax report or clearly visible in the online listing. Overall, I felt that our time was wasted, and the way the situation was handled by management made the experience even more disappointing. If you're considering making a trip here to purchase a vehicle, I would think twice and make sure you ask detailed questions about the vehicle's actual condition before going.