Honest reliable plumbers, fair price, and great communication from Lori at the office. I would definitely hire Excel again. They helped me replace a leaking shower diverter valve and also proactively noticed some other pipe leaks and offered to fix those too for a reasonable charge. read more

Yurii and his teammate did a fantastic job fixing the gas pipe in my house. It was a challenging job that requires accurate diagnosis, optimized strategy and strong technical skills. The connection between the gas pipe outside and inside is located inside the wall. The gas pipe connection from internal drywall opening can hardly be reached by hand, blocked by wood beams and metal pieces. To remove the old pipe and replace with new pipe, Yurii and his teammates had to operate at the same time from both inside and outside. They completed the fix beautifully with minimal damage to internal drywall, and helped me to get gas back quickly after the fix. In addition, the price is very reasonable given the complexity and work hours. I can see grace from Yurii's work, and this makes me greatly respect plumbing profession. Thanks to Excel Plumbing for the great service! read more

This business offered emergency service and no one answered on a Sunday when we let the phone ring several times

My water heater died, I called Excel plumbing at 8:00am to request an estimate. I was able to text several pictures of my water heater and they sent me a quote in about 15 minutes, no need to schedule an appointment for a site visit. Price was great, the brand was/model was reputable as well. They had a tech out that afternoon to install, he was professional, courteous, cleaned up after himself and gave me a quick walkthrough to make sure I understood the settings. Thank you Excel. read more

Needed to replace toilet wax ring. Ed C. Was on time and did the work efficiently without rushing. Cleaned up after work . Good manners and answered questions. read more

Highly recommend! They were willing to give a price for my requested service prior to coming out, did excellent work and charged what they said they would. Will use again! read more

I called Excel after using them previously to install our sump pump. This time, Yuri came to help with a broken toilet. He didn't push me to get anything I didn't want. He was very professional, friendly, and easy to work with. The prices aren't much different than other companies, but they are very reliable and do good work. I will absolutely call them again in the future read more

the only one whom answered my calls Maureen and Kelly called me back and were polite great customer service

Very accommodating! Can be very difficult to get someone out quickly, and work around schedules but they did a great job...shout out to Lauri and Thom! read more

I am very happy with their service & communication. I had an under the sink leak I could not cure. I had a stove top gas line issue & a whole new Moen junction to be installed. I will definitely consider them my "plumbers" for future needs. A special shout out to Tony for helping me secure the correct Moen parts. Reed Oliff read more

Excellent communication and follow through. We had a job that had to be completed before other work could be started and we could rely on Excel to get that job completed professionally and accurately. read more

We were charged $250.00 to unscrew and and screw in a new showerhead which retails for approximately $60.00. We were also charged $285.00 each to replace two faucet cartridges. Total retail approximately $40.00. Total bill $738.00. After a phone call they credited me $100.00. Still, $638.00 for less than an an hour labor? Really!! read more

Mike was amazing. He explained everything before he did it. He fixed my issue and cleaned up so well after he was finished. Would definitely have him again. Thank you Mike L read more

We had a bad kitchen sink leak. Water was everywhere under the sink. Excel answered my message on a Sunday, and got a plumber out in a reasonable amount of time. The plumber told me that needed a new faucet and one shut off value no longer worked. He recommended changing both valves at once, which we did. The plumber got everything done in one visit, and even went to Home Depot to get a needed part (at no extra charge). Price was very reasonable. Plumber was very courteous. Everything works now. Will use Excel in the future. read more

Yurii K was amazing in fixing our sinks. Very professional, fast and helpful. We use Excel for all of our plumbing needs. They are very reliable. read more

Always excellent service. Kelly at the front desk is an excellent communicator. Egor's work is always fantastic. Good value for money!

Denny was great. he did a great job in 2 of my bathroom. new plumbing, I love it. not very expensive either.

called to fix a clogged up drain pipes, Yurii came within 30 mins and did an excellent job. Excel plumbing, you really live up to your name. you are my "got to plumber" now.. keep up the good work. read more

I had Excel Plumbing come to do a drain rodding, since the quote from J Blanton seemed extremely high of $407. The tenant reached out to Excel to ask what it would cost to rod a drain and they replied with "$279 but that could increase if its more complicate" The managed to clear the pipes by rodding the drain and the total cost was $279. I appreciated the upfront pricing and coming in a timely manner. thank you! read more

Needed to have a cartridge replaced in a tub/shower faucet. Great response time, was able to complete the project in one trip. Rates were very comparable. A minor adjustment was needed later and again had great experience. Team member Luke made sure all things were corrected. Had me double check as well. Would definitely recommend. Would ask for Luke again. They text and call with arrival updates. read more

Water heater died and they were able to get me a winning quote and get it replaced same day. The plumber, Yuri, was courteous and did a great job, even made sure to bring the water heater through the back. Excel does a good job of communicating where they are in the process, I'd recommend reaching out to them if you ever have an issue they can help with. read more

Timely, professional, competitive pricing. Repair of older Kohler shower fixture. Will use again!

I will start this review by saying that the technicians that came to install my new water heater were SUPERB. They needed towels to clean up after themselves and I provided ( should those have been brought? -I'll let you answer that) Now, to the meat of the reason why this review has only 2 stars. The angry person in me wants to give one but based on PRINCIPLE AND RESPECT I'm not going to give a trash rating just because I'm livid. I purchased the water heater for $1750. My old water heater which needed to be lit by long stem lighter was not working and I asked if a tech could come out and spend 5 minutes to light it so that I could have hot water in my residence. I was told that they could "walk me through the lighting process but nobody was available to come out" I'd already scheduled the replacement of the old water heater for the new and yet that SMALL COURTESY WAS NOT PAID FORWARD! Instead, I got the aforementioned answer which I took as "Hey, good luck playing with that gas knob, hope you don't blow your S$!& UP" MESSAGE: IF SOMEONE IS A REPEAT CUSTOMER AND PAYING OVER A GRAND THEN TAKING THE TIME TO MAKE SURE THEY HAVE HOT WATER IS NOT A CHORE, ITS COURTESY AND RESPECT!!!! There was NO RESPECT SHOWN, NO COMMON COURTESY! The three stars are purely for my service techs who got the job done and did it fairly quickly and efficiently minus the whole towel debacle. As for the business side, all I can say is that energy is reciprocated, do unto others as you'd like done. Etc etc etc. we ALL know how karma works and that respect is paramount. (At least that is something that was drilled into me as a kid so I expect we all know) The reason for the minus of three stars, one name, MIKE. I called and told this guy my issue with COURTESY AND RESPECT not being paid forward and he did a little chuckle. A smug, foolhardy chuckle and said "it's not that serious". WELL MIKE, it is. I Took this personal. I Won't forget. read more

Excel Plumbing - New Water heater. Techs were solid (the reason for the 3 stars) - Plumbing Near Me - Wheeling, Illinois

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I had to have our kitchen sinks unplugged and was in somewhat of a time crunch. I called several plumbers and wasn't happy with the answers I got in terms of time available and costs. When I contacted Excel, they were very responsive to my needs and quoted what I felt was a fair cost as compared to some others. I also asked if they had either military, or senior discounts and they did. The best part was that they were at my home in less than an hour and Yuri, their plumber worked quickly to unclog the drain. Should I need a plumber again, they'll be the first one I call. read more

We are so happy with Excel Plumbing. We found their service honest (one time the issue turned out to be a loose screw in the shower and fixed at a discount). This time we had them replace our toilet. Anthony spent time with us guiding us through options and was straightforward with pricing. Kurt L was our technician and did a great job. When the new toilet tank came cracked straight from the box, he arranged for a new one the same day and returned within hours to complete the work. Great, reliable and honest service. read more

We called on Excel twice in a 2 week period for service at our son's new but vintage home. Overall, it was a very positive experience. The first time was for a battery backup sump pump installation before winter. The scheduling and quote over the phone with the office staff was painless and informative. And it was a firm quote with two different options: if a new primary pump was needed or not. The technician was friendly, clean and did a great job figuring out the convoluted mess of plumbing in the basement and was meticulous in getting things done properly. The only somewhat negative experience was that I got up for an 8am appointment and they called that morning to reschedule to that afternoon due to an overnight emergency. Not a big deal in times of COVID when a lot of people are working from home but it delayed plans for the afternoon. The second visit was more of an emergency with a leaking toilet that needed a new wax ring. I called the day before and they came out first thing the next morning as scheduled and on time. Work was done efficiently and the plumber was clean and friendly (again with booties and a mask). Overall, we would call Excel again for plumbing service. I feel their prices may be slightly higher than others based on other firms I called, but the work is good and I like the fact you get a fixed quote for the work up front! None of that: "oh, we have to install this part and that was not in our estimate." Maybe you pay $30 more sometimes, but I feel in the end it gives you peace of mind as there are no hidden fees, trip charges, or you are not sitting there in your house wondering if you are getting milked while some plumber goes out to their truck for 10 minutes to get a part and you are getting charged by the hour! read more

We had pipe burst in our basement. Excellent came out immediately. They worked with me to figure out where it was coming from and made sure they only had to cut drywall where was necessary to get to the problem. They were able to fix the issue quickly and recommended services to help with the drywall and insulation replacement. Would highly recommend read more

Bob was great! Had a problem with our outdoor faucet. Knowledgeable, personable and got the job done quickly. Would absolutely call again. Thanks! read more

I had to have my valves for the water for my washer replaced. Kurt L from Excel did an excellent job. He is very professional and knowledgeable in his field. He has previously done work for me and it always has been excellent. read more

We had an emergency plumbing issue with a leak from an outside gasket. We usually have a plumber that we always go to but was unavailable so we called several companies next. Excel plumbing was the quickest to not only respond, look at pictures but also to follow up to set up an appointment. They came the next morning since we could wait a bit and they fixed and replaced the gasket so that it won't be an issue through the seasons. I really appreciated their thoroughness, taking the time to explain everything thoroughly and quality of service read more

Exel Plumbing has provided us with great service. They are very professional and have fair pricing.

We are so happy we chose Excel plumbing! Our first conversation and scheduling with Mike were fantastic. He gave us clear and precise information and a good price on what we needed and he was able to schedule us the next day. The next day Luke showed up right on time and even gave us a call before to say he was on his way. The job had a few minor set backs but Luke was cheerful and helpful and handled it like a pro. He did an excellent job and cleaned up so well you would have never known anybody was there. I would definitely recommend Excel Plumbing! read more

If I could rate higher than 5 stars I would. I definitely found my plumbing company and would say plumbers of the year...or century for that matter. I had just moved myself from the Southern CA mountains back to Buffalo Grove where I also owned a condo (arriving on a cold snowy Saturday night). The condo had sat empty for some time so upon arrival, there were many items that needed immediate service or replacement. At the top of the list was my water heater that would not put out any hot water. Based on reviewing the water heater information and date, I needed to have my water heater replaced immediately. I survived the weekend with freezing water, and found Excel plumbing through a personal recommendation on Monday morning. I called them and Mike took the call. He was so kind, understanding, professional, and asked the right questions. Based on my information he gave me a very fair quote, and was able to schedule their technician Denny to come out the same day to replace the water heater. My garbage disposal had also stopped working the night before, so Mike offered a very fair quote on replacing that as well. Denny was an amazing talented plumber. He was professional, respectful, focused, skilled and thorough. He replaced the water heater, a bulb valve, and the garbage disposal. He was conscientious to keep things clean and cleaned up more after the jobs were complete. The final price was what Mike originally told me it would be. The water heater and garbage disposal are working perfectly. Also, when I called in with questions, I spoke with Kelly who was kind, caring and patiently answered my questions. Excel Plumbing has a great team which can be rare to find these days. I would only call on Excel Plumbing for any future plumbing needs. read more

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Excellent service - scheduling was prompt, Ehor was patient and thorough. so greatful to have these guys around. Have used them for indoor and outdoor plumbing issues multiple times without a hiccup. thank you! read more

Got the job done for a reasonable price. Showed up a bit outside their window but got the job done quickly.

We had a leak in one of our toilets and I called excel plumbing and they were able to get someone out that morning. They were very responsive and did a great job. We are very pleased with Excel and the tech Bob. We will use them again in the future. read more

Extremely unprofessional. Quote given beforehand was $250. When the plumber showed up the quote was suddenly $550. When we declined that quote we were asked to pay the $49 show-up fee. We also declined to pay that because they breached the deal. Furthermore the plumber showed up without a mask and didn't even take his shoes of. Extremely unprofessional. Update: The office manager called us after an hour or so to apologize for the behavior of his colleagues. He assured us that we would not have to pay the $49 show-up fee. To make things right he offered to honor the initial quote, but he didn't pressure us into a decision. This was a very professional and measured response which we appreciate greatly. read more

This is the second time we've hired them to clear our interior main sewer line which had started backing up. They were quick and efficient. Price was competitive. read more

I had a great experience with this company. My water heater sprung a leak late in the evening. Luke came out and did what he could, but it was a lost cause. He was back the next day with the new water heater and installed it for us. Everything went smoothly. Luke was professional, friendly and knew what he was doing. I had never heard of this company before, (found them on Google) but I'm very impressed. From the dispatcher I spoke with on my original call, to the woman in the office who kept me informed the next day about my appointment, to Luke himself, I couldn't have asked for a better experience. I highly recommend Excel Plumbing. read more

Great service and the person who installed the toilet cleaned up everything when he was finished.