I have been consigning my clothes with Extoggery for over 5 years and, despite my efforts, spending most of the proceeds there too.
Let's start with the good, this will be short.
If you are looking to buy from them, their selection is huge - probably the largest of all consignment stores in Toronto. Also, they tend to carry a variety of labels, from high end (prada mostly, gucci, some chanel) down to banana republic, and everything in between (tory burch, club monaco, etc). Their prices for the lower-middle range labeles are pretty fair, you can easily score a nice silk club monaco shirt for $30. Their higher end items however seem very over priced, especially considering that some are from many seasons ago.
The good as a consignor:
Store has quite a bit of traffic, so your stuff will sell fast if they don't over price it.
The bad as a buyer:
Overall I find their pricing to be very erratic - some underpriced (less often) and some gross overpriced (most often). This may have something to do with personal requests from the consignor. Their designer bags are VERY over priced - a marc jacobs from about 5 years ago will go for $750 (madness, does anyone buy that?!) and more decent looking pradas around 800-900. Also some of their clothes are in shabby shape.
The bad as a consignor:
By far the worst is that they hold 60% of the sale price, while you as the consignor get 40%. All the other places I have consigned with have the opposite policy (you get 60, they keep 40) or at least 50/50.
They also pick what they will accept from you based on other items you give them; for example, if you bring in a nice pair of Louboutins, they will gladly take your nasty 10 year old Lululemon gym clothes too. If you bring some average stuff, they will turn away many things.
They "donate to charity" your stuff if you don't pick it up ON THE DAY your consigning period ends. Of course this is bs, the girls there take what they like and maybe give the rest to charity.
They will take no responsibility for items you can not find when you are collecting.
The ugly:
The ugly is their staff. They have this overweight asian looking girl there and another overweight blonde girl who stand there and TEAR APART every person that walks in or consigns with them. I have never heard such cheap gossip as I overheard from these two. There is also this older, thin shrew of a lady that is responsible for the fitting rooms, who follows you around and expects you steal. The asian looking girl is very unpleasant, never says hello, just looks you up and down, NEVER says thank you when you are paying for something, just snaps "that's $55. bag?" Just awful. read more