If you are over 50 years old, have fine hair, and ask for a specific hairstyle from Evolution Salon and request Kenneth then BEWARE! After waiting almost 5 weeks for my appointment, I experienced a TOTAL SHOCK. Upon my arrival, Kenneth began to insult me by sneering at my fine hair. I found it to be wildly inappropriate that he was so openly disdainful of a client's hair. He asked me what color I wanted, and I said to him the same shade I have now, a medium brown. At the time I also had a few lighter shades caused by exposure to the sun, which Kenneth did not hesitate to criticize.
Kenneth did not like my brown hair color and was getting annoyed that I did not want some red in my hair. He became anxious and angry. As I attempted to explain to him the hairstyle I wanted, he interrupted me and yelled things such as:
"Stop, I can't listen anymore to what you want!"
"I never speak to my clients this much!"
"You are telling me what you want, and I am the one that makes the decisions, not the client!"
I was merely explaining what any new client would explain to a new stylist when you meet for the first time, but I was treated as if my preferences for my own hair were unreasonable.
Perhaps most startling was when Kenneth began levying bizarre accusations at me. I relayed to him that I was unsatisfied with the work of my previous stylist in an effort to explain how I wanted him to cut my hair. He responded by saying, "You are just bad mouthing this other salon." BAD MOUTHING, WHAT??? I never said the name of the stylist or made a criticism of the salon outside of my displeasure with the way they cut bob styles (my usual hairstyle). Kenneth then unexpectedly and erratically exclaimed, "We are not a good match so please leave!"
I was shocked and stunned as I held back tears of embarrassment. I could not believe how he spoke to me and that this conversation was all taking place in front of his intern colorist. I did nothing wrong during this consultation. I am over 50 years old and a very polite lady. Kenneth afforded me no respect as a customer or as a human being. After leaving the salon, I stood on the curb and cried over the way I was treated. I called one of my children and could not stop crying. This man was a bully.
My adult children were so upset and angry of how this man treated me that they insisted I write this review. I can only hope that others are not treated the way I was and that Kenneth treats his future clients with the respect they deserve. Perhaps Kenneth was having a bad day or was under too much stress. Still, these factors do not justify his wildly unprofessional conduct.
On a positive note, the next day I got an appointment with SCHWARTZ SALON in Red Bank. Mark gave me the BEST HAIRCUT. My hair is shiny and well styled. I love it!
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