My bf and I found this hotel via booking.com and stayed here for 2 nights in early June (Sunday -…read moreTuesday). It cost € 254.70 for a double room with a sea view, and breakfast was included in the room rate. PROS: - Hotel is nice and modern. - Friendly staff that speaks English. - Location is right on the beach. You can hear the waves from the room. Totally worth it to upgrade to a sea view room. - Hotel gives you fresh towels to use at the beach or for the pool. - Has both wet and dry saunas (a bit small though, can only fit 2-4 people). - Breakfast has cinnamon sticks with sugar on the tables, so you can put them in your coffee and/or tea. - Large variety of hot and cold foods at breakfast. Plenty of fresh fruit. - Free wi-fi in the room. CONS: - Swimming pool is not so nice. You cannot see the ocean from the pool. - Jacuzzi temperature is cold. Not heated enough in early June to use comfortably. - Shower only has a half-wall, so water gets all over the floor when you shower.

I agree overall with the previous rec- this hotel is great for the price due to the location: right…read moreon the beach with great views from the top floor. In general though, it's your basic budget hotel with no frills/ dated decor. We came in April (off season) and paid under a hundred euro for the night(!) but were told on check in that the pool was not available (the concierge indicated they told our "travel agent" - do those still exist? We booked directly..) as it is a cooler time of year we had looked forward to using the pool which is indoor, but settled for the hot tub. This was a "luke warm tub" at best, but we did enjoy the view of the sea immensely. The fan in the room sounded like you were on the uphill of a roller coaster but again, due to cooler weather we didn't have a problem.

We had a great experience. Unfortunately we only got to spend one night here. The hotel was…read morebeautiful the room was very spacious the view from our balcony was beautiful. It was soooo quiet. And the staff was very nice and efficient went.

The Troia Design Hotel is a lovely hotel but lacking several things that one would expect from a…read morehigh end hotel. For example, the fitness room had a water dispenser but it was empty, and there were no lights in the room so I could not workout after 5pm. Also, we had a full kitchen, but there were no plates or silverware. These seem like all easy fixes that should be included in such a high end hotel. My main problem was the way in which a serious bike accident was handled by the front desk team. My family and I stayed for one night and rented bikes from the hotel the next morning. As I was climbing a gravel road, the tire spun out and I landed on my feet, but my front leg hit a wire protruding from the front tire. This wire should have been covered by a plastic cap. The wire hit my shin and tore my leg up which resulted in an emergency room visit and 6 stiches. My children rode 3 bikes back to the hotel while my husband drove me to the ER. The 4th bike was hidden away from the street and the hotel was notified of the exact location of the bike and the accident that was the result of their neglegance. Later that day, the hotel receptionist, Inês Pinheiro, indicated that the bike was not located. I requested that they look again, sending exact GPS coordinates from the picture taken and requested a video call on WhatsApp so we could provide assistance locating the bike. Instead, the next day, they said the bike was still not found and I needed to call with a credit card to pay for the bike. Two days later, I had my Portuguese friend call only to find out that the bike manufacturer found the bike using GPS, but the hotel never notified me. We did everything to help the hotel locate the bike, while the hotel staff took zero responsibility for their neglegance. The staff seemed young and inexperienced. I hope the hotel management will find this feedback useful and address training issues with their staff.

A very nice hotel located below St. Jorge's Castle in Lisbon. The attention to detail is wonderful…read morewith a great friendly staff. They have made the visit to Lisbon comfortable & wonderful. A must stay place when visiting Lisbon.

Amazing hotel, grounds, staff, hospitality. We were there for a wedding and it was gorgeous…read more Fantastic place.

I stayed here for a week for a business trip and was astounded by the grounds, the rooms, the food…read moreand the service. Located just a brief 10 min walk from the adorable Marina, it is centrally located with a gorgeous view of the water. There is always someone to open the door for you on your arrival and you're greeted with a gorgeous spacious entrance into the hotel. Service is great -- especially the cleaners for the room. They would visit my room twice a day to endure I had water, that my slippers with ready for me beside my bed, a little chocolate each night before bed... their attention to detail made me think they should train other teams in the world. The grounds are beautiful complete with a pool with a gorgeous water view, a highly rated fancy restaurant that won't break the bank, a good breakfast buffet, a state of the art gym, a spa, and very spacious rooms and bathrooms. This hotel was great for a work conference and they handled hundreds of people with ease. This is a great example of how a top tier hotel should be ran. Outstanding!

Just as advertised, this hotel was truly a five star experience and worth its high price tag. The…read morelobby itself was impressive and the customer service was fabulous. Not long after we checked in, we received little desserts waiting for us in our room. The bedding, the bathroom, the balcony views were absolutely spectacular. We truly loved the complimentary indoor spa, it was very relaxing. The restaurants also serve some amazing food and cocktails. For an extra charge, the hotel was able to provide us transportation from the airport; they even arranged private transportation to drop us off at our airbnb when we had to check out the next day. The transportation service was great and very informative, we wound up using them to take us to the Sintra one day during our trip. We unfortunately only stayed one night and I wish we stayed longer, my husband constantly talk about coming back here. Cascais is an absolute gem of a town and I highly suggest spending a night here if you are ever in the area.

Such a magical experience! We loved everything about our visit to this beautiful castle!…read more We stayed with our 4 year old twin daughters and 2 dogs. (It's also pet friendly!) I just cannot say enough about how happy we were with our choice to stay here. The dogs are accustomed to hotel living in the USA, and felt right at home and really enjoyed themselves. Everyone was so friendly to them, staff and other guests as well! The pet amenity was THE BEST ONE I've ever received at a hotel and the dogs have stayed in hotels for about 300 room nights across the USA and now Portugal. The twins loved staying in the castle and still talk about it. The room (we had a suite) was very spacious and perfect for our family of 4 and two dogs. We never had to ask for anything because the hotel just put things where you expected to find them at every turn. The breakfast was absolutely wonderful. The selection was great and everyone had something to eat regardless of their dietary needs or wishes. Dinner was amazing too. The twins had octopus and loved it! The servers were all so friendly and accommodating! The reception staff were all so friendly and helpful. They really made sure we loved every part of our visit. The views are amazing, the castle is amazing, and the staff is the best I've encountered so far in Portugal.

We drove across the big bridge from Lisbon into Palmera across the bridge on the southern bank…read more There is a 12th Century castle with a lovely restaurant /hotel where we had lunch and caught the views from the ancient walls and ramparts. There was a quiet sense of peace on this side of the river, and is worth a half day trip out of town!

Amazing! 10/10. This hotel truly exceeded my expectations. Some of the reviews had me a bit…read moreworried, but the moment I stepped into the lobby, I knew I was in good hands. I stayed for one night and was upgraded for free, then came back a week later to finish my trip--and they upgraded me again. The rooms are stunning: spacious, beautifully designed, with a full closet and dresser for storage. The view is absolutely breathtaking, and every staff member I interacted with was incredibly kind and accommodating. I highly recommend staying here if you're visiting Caparica. It's a beautiful place and perfectly located. Craving dessert? It's a 3-minute walk. Need new shoes? 2 minutes. Want to grab snacks from a grocery store? Just 1 minute away. You're truly at the center of everything. Honestly, one of the best hotels I've ever stayed at! Also the food/room service is delightful! Such delicious food and I can't tell you enough how like the workers are!

From the photos I thought this hotel had real potential. It was a good value for the price, but…read morethere were some things that definitely needed attention. The pool area was not very clean and the pool itself was in need of repair. Black mold was disgusting. You can tell the hotel gets a lot of tour traffic as there are signs of wear everywhere. For me one of the big issues was the fact that the most expensive rooms in the hotel, the suite, are directly across from the elevators so you get all of the noise of people and elevator chimes at all hours of the day and night. Not sure if there are other locations for bigger rooms? Definitely something to investigate. We purchased with breakfast included. It was a buffet, pretty standard, nothing remarkable, just average. Location is great. Just across from the beach and many other restaurants in the area to check out. The staff was friendly and helpful, but not necessarily well informed about hotel policies and protocols.

Beautiful resort hotel... nice views, rooms are amazing and everything from the service and…read morefacilities are all first class. Definitely coming back again! The only negative was the swimming pool, too cold! Spent a lot of time in the hot tub instead.