Four stars for a "five star" (according to our travel agent) hotel. Plush, pleasant, nice…read moreaccomodations. Well equipped room with none of the issues a previous poster mentioned. Only take aways were a coffee machine with a very inconvenient plugin location and the odd action of providing a great box breakfast with several items that airport security removed.

It's location a few steps from the airport is a big plus. The contemporary decor is great, however…read morethe shower stall was not clean and had mold on four corners. The water leaks from the stall all over the bathroom area and the towels are grimy. Restaurant food is also less than appetizing.

Beautiful historic building, with elegant and hip decor. Deep blue velvet chairs set against…read moretraditional Portuguese tile work designs make a lovely combination. Some parts of the edifice have bricked arch ways that simply enhance the whole ambiance. The service was superb! From the front desk agent to the bell man who gave us a guided quick tour of our room and personally explained the property, food & beverage venues, room amenities and spa to the restaurant staff. With an outdoor and indoor (inside the spa) pool at your disposal, they make relaxation easy. I also loved that the atmosphere was elegant without feeling stuffy or pretentious. Great location, right near the Historic Belem Tower and with tram and bus lines to anywhere in Lisbon. Another great thing that is rare in the city, this property has it's own underground parking garage and it's included with the nightly rate! Breakfast was also complimentary and had both hot and cold items, espresso coffee and mimosas. It was wonderful and I will definitely stay here whenever in Lisbon!

There are so many reasons why we love this hotel. The location is right in between two historical…read moremonuments and a hop away from the monastery. Our room had a water view and we slept with the windows open each night to bask in the ocean smells and the nighttime ambience. The room itself was gigantic and the automated buttons around the room were super convenient so we could get into bed and turn off the lights, or open the blackout curtains, etc. The staff was lovely, attentive and so accommodating. We had breakfast, lunch and drinks there and each time the service was top notch. European style but more engaged than the servers in other European countries - they even smiled! Now let's talk about the building. It is super modern and cleverly designed so each part of the hotel has a view of the water. It sounds like each room has an individual feel and layout so that is also intriguing. Not a cookie cutter hotel by any stretch of the imagination. We have never been blown away by this level of design, location and service with such affordable prices. We have stayed in hotels twice the cost in the states and were treated like dirt (nyc, San Fran, California). We will definitely be coming back to Lisbon and when we do, we will book here immediately. Don't hesitate, it is the best hotel we have experienced in all of Europe.

This hotel was nothing short of amazing. I travel very frequently and this has to be by far the…read morebest hotel that I have stayed in, considering all of the amenities and extra touches that were included. The parking is free, which was great because we had a rental car. Our room was facing the marina and was amazing. There was a large shower and separate soaking tub. Each night, they placed cookies on the bed. Free breakfast was included and had an assortment of fresh fruits, juices, cheeses, smoked fish and meats. They will also cook eggs a different style upon request. We also visited the spa, which had an indoor pool, steam room and sauna. There was also a rooftop pool which was gorgeous as well and overlooked the marina and had views of the river and bridge. I would definitely recommend this hotel to anyone staying in Lisbon!

We stayed here for one night because we had an overnight flight in Lisbon. This hotel is located in…read morethe Belém neighborhood so it's pretty far from the center of Lisbon, however, it is very close to the bus and tram stops so it's very easy to get to the center of Lisbon. We booked though booking.com and we paid less than $100 for one night. There weren't any unexpected fees or anything which I like because when we checked out, we just paid a flat rate of $89 for that one night. Super affordable. Our room was on the 4th floor facing the street and where you can see Ponte de Abril and the Monastery. Our room had a balcony with the view and it was amazing to have fresh air and opening the balcony door! The bed was really comfortable and there were enough outlets for us. There was a tv and a mini fridge and a closet. Bathroom was clean and sufficient and came with toiletries. The only issue that I can see people having is that you have to go up one set of stairs to get to the main desk to check in. However, after that, there are elevators to go up to your rooms. Since it's an overnight layover, our bags were at the airport and we only had backpacks. They were super accommodating because we were running late and check out was at noon. We were late because we got engaged lol and so we called to ask if our stuff can stay in the room until we got back at 1:30 pm. They were so helpful and let us keep the room while we were on our way back! I would stay here again when I come to lisbon!

Avoid. This hotel did not refund $1500 or hotel fees after checking out on the first day due to the…read moreunsavory conditions of the hotel.